HL Suitehotel Playa del Ingles
490 reviews
#23 of 134 Hotels in Playa del Ingles
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Avenida de Gran Canaria 3 5, 35100 Playa del Ingles, Maspalomas, Gran Canaria Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
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Room & Suite (172)
Pool & Beach (74)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 04/23/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from HL Suitehotel Playa del Ingles
Updated 04/23/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#23 of 134 hotels in Playa del Ingles
Location
Cleanliness
Service
Value
Travelers' Choice
The Suitehotel Playa del Inglés, completely renovated in summer 2016, is situated only 200 meters away from the beach promenade and the fantastic beach. The modernly designed hotel consists of 260 rooms (60 sea view), partly with an incredible sea view. DISTANCIA AEROPUERTO 35 KM. Category: four star Meal plan: Half Board, All Inclusive Situation: The hotel is situated very centrally and is only being separated from the long and sandy beach of Playa del Inglés by the beach promenade. In its direct surroundings, a lot of bars, restaurants and shops can be found. The shopping centers Yumbo, Kashbah and Cita can be reached after a few minutes walk. Facilities: The tastefully designed hotel consists of 260 rooms which are distributed on 8 floors in the main building. The facilities include the lobby with reception and Wifi, lifts, the main restaurant, pool bar as. Furthermore, a wonderful pool area with two different (in winter heatable) pools is offered, 1 normal Pool and 1 semi Olympic pool (25 m). On the roof there is a terrace with Jacuzzis, sun beds, Massage, Sunsetbar and a breath-taking sea view. Sun beds and parasols are for free at all of the pools and terraces. As means of payment Visa and Mastercards are accepted. 4lifts
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Property amenities
Free High Speed Internet (WiFi)
Pool
Sauna
Bar / lounge
Beach
Bicycle rental
Car hire
Spa
Wifi
Paid wifi
Hot tub
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Rooftop bar
Evening entertainment
Facial treatments
Full body massage
Massage
Solarium
Steam room
Adults only
Rooftop terrace
Baggage storage
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, French, Spanish, Croatian and 2 more
Location
Full view
94Great for walkers
Grade: 94 out of 100
84Restaurantswithin 0.3 miles
29Attractionswithin 0.3 miles
Contact
Avenida de Gran Canaria 3 5, 35100 Playa del Ingles, Maspalomas, Gran Canaria Spain
Name/address in local language
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490Reviews124Q+A55Room tips
Reviews
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Popular mentions
Hello, I am surprised to see the many positive reviews. Maybe we just had bad luck. We (my wife and I) stayed for 10 days in Feb, 2021. Yes it is during Corona and there are limitations, however what we found was definitely not a 4 Star Hotel. We have stayed on most the Islands in similar class Hotels and this was the worst one by far. In all, we will not return to that Hotel, and in Hindsight probably never would have stayed there in the first place, weren`t 85% of the Hotels closed because of Covid. The location is close to the center and makes walking easy. However considering that through Covid, there was almost no traffic, I would hate to be there when its full. Peace and Quit is not an option. So the location is a "what do you want" thing. however what we found unacceptable is the fact that by more then 50% of the staff, you were treated like an annoyance, having to work because of us being there. Lots of things to do however on the Island in the mountains. Upon arriving the rooms had to be recleaned, since towels were still dirty, the floor stained and furniture as well as mirrors looked like they were vandalized. Come to find out that was the normal state. Sad to say, that for booking a Master Suite, it was a big disappointment. The Hotel definitely shows its age. Staff treated you more like an annoyance, since the had to work because of guests being there. The food was ok (Buffet Style), evenso the selection was rather boring, seeing it never changed. The Ladies that provide the Fitness Offers, were very nice and do help and try to make it a pleasant stay. However we would suggest, that you look for fitness outside and enjoy the Island.…
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Date of stay: February 2021
Rooms
Location
Service
Helpful
just retuned. the hotel was very clean and service was good . food not so good. very quiet due to corona virus. lot of immigrants hanging around on corners in playa del ingles. been going for 10 years but would put me off going back
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Date of stay: December 2020
1 Helpful vote
Helpful
Thumbs up to the HL Suitehotel and all its staff for keeping it running in these unprecedented times. I spent my birthday week in December and it was a good experience. The tourism hasn't recovered in the island yet and it is very quiet but they kept this hotel working as normal as possible which gives guests a sense of normality. Rooms are big and spotless with nice decor. I went for the all inclusive option as many of the restaurants around the area are either closed or empty. Staff are very friendly and positive. The hotel is not very busy but since most of its facilities are opened as usual it felt I had it all at my disposal. Plenty of free sun loungers, always a jacuzzi at the roof terrace available for myself, outdoor tables for breakfast, barman bringing me drinks even before I finish the current one, an empty spa to myself, and the list goes on. I think I will never have the chance of having a hotel like this to myself again. I def recommend people to go before things are fully back to normal and make the most of it. Thanks to all the staff for making it such an enjoyable week.…
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Date of stay: December 2020
Value
Service
Sleep Quality
Room Tip: Upper floors by the middle of the corridor and you will get the most of both views, sea and city
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4 Helpful votes
Helpful
I stayed in this lovely hotel as a solo traveller and had a wonderfully time nothing at all to moan about food good staff great will go again as soon as I can nice beach just 5 mins walk away entertainment was super on food bar
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Date of stay: October 2020
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
I read good reviews by solo travellers and chose this hotel based upon them. My partner couldn't make up his mind on a holiday and I was desperate for one. Decided it would be great to sit on a sunny balcony and study for my upcoming viva exam. Greeted on arrival with a glass of fizz or orange juice, which quenched my thirst on arrival from the airport. Staff very friendly. Room had everything needed, nice decor and spotless. No luck on the sunny balcony, the back of the hotel gets sun late in the day. I'd booked half-board to save eating out alone. Buffet great in the mornings but less so in the evening. Unfortunately being alone I often had to wait for service (coffee, drinks), the assumption being I was waiting on someone to join me. I visited the rooftop bar and wanted to stay for the entertainment, but felt uncomfortable. I didn't know how to get a drink - ignored when standing at the bar and unsure whether to just sit at a table. I left and never returned, spending my evenings instead at the nearby Kasbah drinking sangria and watching the dancers. I think the experience may have been different as part of a couple, but I felt let down as a solo guest. I've travelled solo often and had the opposite experience elsewhere with hotel staff being extra attentive.…
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Date of stay: February 2020
Location
Cleanliness
Service
1 Helpful vote
Helpful
PRICE RANGE
$99 - $242 (Based on Average Rates for a Standard Room)
LOCATION
SpainCanary IslandsGran CanariaMaspalomasPlaya del Ingles
NUMBER OF ROOMS
259
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Claim Your Listing Frequently Asked Questions about HL Suitehotel Playa del Ingles
Which popular attractions are close to HL Suitehotel Playa del Ingles?
Nearby attractions include Atelier Cocktail bar (0.3 miles), Minigolf Atlantico (0.3 miles), and Templo Ecumenico El Salvador (0.08 miles).
What are some of the property amenities at HL Suitehotel Playa del Ingles?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
What food & drink options are available at HL Suitehotel Playa del Ingles?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to HL Suitehotel Playa del Ingles?
Conveniently located restaurants include Dorotea Pool Bar, West End Restaurant, and Bollywood Indian Restaurant.
Are there opportunities to exercise at HL Suitehotel Playa del Ingles?
Yes, guests have access to a pool and a sauna during their stay.
Are any cleaning services offered at HL Suitehotel Playa del Ingles?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at HL Suitehotel Playa del Ingles?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Croatian.
Are there any historical sites close to HL Suitehotel Playa del Ingles?
Many travelers enjoy visiting Casa Iriarte (9.1 miles) and Finca Condal Vega Grande (6.8 miles).
Does HL Suitehotel Playa del Ingles have any great views?
Yes, guests often enjoy the ocean view available here.
Is HL Suitehotel Playa del Ingles accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.