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IFA Catarina Hotel

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IFA Catarina Hotel
IFA Catarina Hotel
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1,591 Reviews from our TripAdvisor Community

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Showing 825: English reviews
Greater London, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

it was our first and last time at this hotel. We was spoken to very rudely by reception when we asked to change rooms. As we had paid extra for a garden view. and requested a quiet room. we was given room 442 which was overlooking the pool, with music blaring out most of the day. when we went to... More 

Helpful?
Thank gill c
1 review
2 of 5 stars Reviewed 6 days ago NEW

Negative : -My kids got ill and had to drink water in the morning. The personnel refused to provide this, even in the lobby no help... Your all in starts at 10 o'clock sir!!!! - Diet food, there is a sign saying one can get info about the food ... problem is that the personnel's English is to poor to... More 

Helpful?
Thank Mathieu D
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Dear Mathieu, We thanks for your review and we thanks for the time taken for your opinion. We regret that we did not fully match your expectations and we thanks for mentioning the kindlyness and helpfullness of our animation team. The hotel does not offer any doctor on site and we work together with a clinic that we call for... More 

Southampton, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We arrived at 9:30pm and were initially underwhelmed by the hotel due to the poor cold buffet provided from 9:30 until 11:00 in the restaurant, also our I had emailed the hotel prior to arrival to check if there was a fridge in the room for medication. They told me there was, however ours wasn't very cold so I went... More 

Helpful?
Thank Lukki777
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Dear Lukki777, Thanks for your review and thanks for sharing your comment. We are pleased that you enjoyed your stay and want to appologize for the wrong information regarding the fridge. We provide our guest with a minibar and minibars are not that cold as a fridge and for medication we have a fridge at the reception area. We hope... More 

Leeds, United Kingdom
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Glad to say there has been a vast improvement on the food choice,quality and cooking in the restaurant. The boiled eggs are no longer raw. The bread is fresher. Some cooked dishes could be better especially the veal and lamb stews.Overall at vast improvement. The hotel staff are courteous and hard working. The rooms are fine . The showers have... More 

Helpful?
Thank MarkSunWorshipper
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Dear MarkSunWorshipper, We are very glad about your update review and we thanks for sharing your experience. Thanks mentioning all improved points and we do hope to welcome you again next year at the IFA Catarina. We wish you nice summer days and see you soon... With best regards and... hasta pronto, Enrique Giersberg Carrión Hotel Manager More 

London
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a week with family and friends and had a brilliant time! It's a very clean, modern hotel with good facilities, clean rooms and lovely staff. I am disabled and everything was very accessible. I thought the food was great. Everything was very fresh and there was good choice with availability of various things throughout the day.... More 

Helpful?
1 Thank ellyjc
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Dear ellyjc, Many thanks for sharing your experience and we are very pleased that all the party of family and friends had a brilliant stay with us and we thanks specially for the mention of our lovely staff. We would be more than glad to welcome you again at the IFA Catarina and wish you nice remaining summer time. With... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We bought this holiday not knowing what to expect. Mixed reviews. But we had a fab time! I was very ill upon arrival at the hotel and couldn't make it to dinner and they let my partner bring food to the room for me because I couldn't walk to the food hall. The rooms were massive for 4 people, we... More 

Helpful?
Thank Tina-Linda B
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Dear Tina-Linda B, Many thanks for your review and many thanks for sharing your experience. We are very glad that all the party enjoyed the stay and had a faboulus time at the IFA Catarina. We wish you a good remaining summer time and hope to welcome you and your friends again next year. With best regards, Enrique Giersberg Carrión... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel was very clean throughout and our bedroom on the third floor was spacious with a good sized balcony.Food was good especially the caramel ice cream!! Found most of the staff friendly and helpful except a couple of the pool bar staff who were pretty rude.The entertainment team worked very hard and the evening shows were really good compared... More 

Helpful?
1 Thank Judith S
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Dear Judith, We thanks for sharing your experience and thanks for your time taken for the great opinion. We are very glad that you enjoyed your stay and our friendly staff and that you had a great time with our animation team specially Marco who made childen's stay great experience. We take the chance to wish you a great summer... More 

Surrey, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

on first impressions this hotel is not the best looking from the front, however once inside or in the pool area things are fantastic - really polite staff apart from the girl in the ice cream palour who managed to be consistently rude. Entertainment staff are brilliant & a kids club is offered here. Spotless hotel, rooms large & airy... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Leigh L
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Dear Leigh, Many thanks for your recommendation and we are very pleased that you had, once inside, a great time with our polite staff and our brilliant entertainment staff. We would be more than happy to welcome you next year again at the IFA Catarina Hotel and wish you nice remaining summer days. With best regards and... hasta pronto, Enrique... More 

Marseille, France
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was a perfect hotel! Big pool, good food and good activities. It's perfect for holidays !!! I would like to come back here ! The staff is also very nice and helpful ! The hotel have a very good location.

Review collected in partnership with this hotel

Helpful?
2 Thank 3guillaumer2016
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Dear 3guillaumer2016, We are delighted that you have enjoyed your stay and specially that you enjoy our nice & helpful staff. We thanks for sharing your review and we take you words as granted and we welcome you again hopefully next year. We take the chance to wish you a remaining nice summer and see you soon. With best regards,... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We just visited this hotel for 2 weeks! If i read all the comments i really don't know what people expect from the hotel! We want to make a special thank you to some people!! Allison, an amazing chief entertainer who listens to the people and make time to find ways to make to program even better then it is... More 

Helpful?
1 Thank Linda V
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Dearest Linda, We are very happy about your review and we thank you very much for sharing your experience. We already shared your comment to all the animation team heading by Allison and they are abolutely motivated after reeding your comment and all the team send you a big hug and an "... hasta pronto...". We hope to welcome you... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about IFA Catarina Hotel

Address: Avenida de Tirajana 1, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Price Range: $104 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — IFA Catarina Hotel 4*
Number of rooms: 402
Reservation Options:
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Also Known As:
IFA Catarina Hotel Playa Del Ingles, Gran Canaria
Ifa Catarina Playa Del Ingles
Hotel Style:
#15 Luxury Hotel in Playa del Ingles
#19 Family Hotel in Playa del Ingles
#21 Romantic Hotel in Playa del Ingles
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