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Checked in fast and efficiently. Got to my room and I had the room I requested. No noise from the pool. However, no sun came onto my balcony.
I can say that I work in the hotel industry so I have a strong opinion.
Well first off I must say this hotel looks the part and they pulled out all the stops for us during our stay and were more than happy to help, every member of staff even the security guards were lovely! I only have 1 niggle...More
Thank Alice S
Response from JeinGon, Guest Relations Manager at Abora Catarina by Lopesan HotelsResponded 3 days ago
Thank you for giving us a perfect rating. We are very happy to know that you enjoyed your stay with us 110%. For our part, we can only commit to continuing to improve going forwards so that you can continue enjoying your time...More
We stayed here for 1 week lovely hotel and quick and friendly checkin. We had emailed the hotel to ask for pool view and high floor as we had been advised by friends that we would get the sun on our balcony in the evening...More
1 Thank mamck129
Response from JeinGon, Guest Relations Manager at Abora Catarina by Lopesan HotelsResponded 5 days ago
Dear guest mamck129,
We would like to thank you for having taken the time to comment on your recent stay at Abora Catarina Hotel and we are very happy that you enjoyed your stay with us.
We always trying to provide the best quality service...More
We were welcomed by very friendly staff on arrival and had emailed hotel requesting a high floor room which we were given. We had a sea and sand dunes view and a balcony with sun all afternoon. The rooms are large, spotlessly clean with a...More
2 Thank forest62
Response from JeinGon, Guest Relations Manager at Abora Catarina by Lopesan HotelsResponded 1 week ago
Dear guest forest62,
We would like to thank you for having taken the time to comment on your recent stay at Abora Catarina Hotel in Gran Canaria and we are very happy that you enjoyed your stay with us.
We are taking the opportunity to...More
the hotel was fantastic. the all inclusive was the best iv ever been too. you can serve your own beer, wine, slush puppys, any coffee, food is on going all day. the selection was brilliant the hotel has little gems allover.there are two main pools...More
1 Thank Dave R
Response from egiersbergICA, Manager at Abora Catarina by Lopesan HotelsResponded 1 week ago
We are very pleased to read your comment and we appreciate very much that you shared your experience. We do know about the smoking facilities and we have to got further especially having many kids around.
We would be much more happy to...More