We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Gloria Palace San Agustin Thalasso & Hotel

Save
Traveler (1961)
Room & Suite (425)
Pool & Beach (287)
Overview
  • Excellent56%
  • Very good28%
  • Average11%
  • Poor3%
  • Terrible2%
Travelers talk about
“thalasso spa”(34 reviews)
“rooftop pool”(44 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (3,802)
There are newer reviews for Gloria Palace San Agustin Thalasso & Hotel
See the most recent reviews
Filter reviews
1,677 results
Traveler rating
828
543
205
71
30
Traveler type
Time of year
LanguageEnglish
More languages
828
543
205
71
30
Show reviews that mention
All reviewsgorbea restaurantthalasso sparooftop poolglass of champagneroom cardfree busesfamily roomthe main hotelgran canarialovely hotelhalf boardtop floorsnack barbar staffhalf pricecourtesy busincluded in the all inclusive
FilterEnglish
Updating list...
821 - 825 of 1,677 reviews
Reviewed February 20, 2016

When was the last time you opened the door of your hotel room, and it looked exactly like the picture on the website? Or you were served upon every single time with a smile? Or your experience already started at the reception? Gloria Palace ticked...More

2  Thank Dirk B
Response from GLORIA_TH, Director de Relaciones con Clientes at Gloria Palace San Agustin Thalasso & HotelResponded February 21, 2016

ear Mr & Mrs Dirk B Thank you very much for the wonderful comments on this hotel whereby we feel very proud to read. Staff is our biggest asset and apart from the regular staff who have worked many years in this hotel, we also...More

Reviewed February 17, 2016

I am always very objective with my reviews, so I will start with the reason I did not rate this hotel as excellent. On arrival we were informed that we were in a family room, I had booked a twin room, with balcony, in the...More

10  Thank Carol K
Response from GLORIA_TH, Director de Relaciones con Clientes at Gloria Palace San Agustin Thalasso & HotelResponded February 18, 2016

Dear Carol K Thank you very much for taking the time to evaluate our services and facilities, in addition to choosing Gloria Palace San Agustín Thalasso & Hotel as your destination in Gran Canaria. We regret that your expectations as far as the room is...More

Reviewed February 14, 2016 via mobile

From the Cava on arrival we knew we would love the place. Lovely pools, clean spacious rooms friendlyvsmiling attractive receptionists nothing too much trouble. Had a fabulous week there with friends. The evening entertainment was fun especially the soul singer. Breakfast choice was vast. Fridge...More

7  Thank Amanda L
Response from GLORIA_TH, Director de Relaciones con Clientes at Gloria Palace San Agustin Thalasso & HotelResponded February 18, 2016

Dear Amanda Thank you for such positive feedback after your stay at Gloria Palace San Agustín Thalasso & Hotels. Our aim is to ensure that each and every guest has a memorable stay with us and it is wonderful that we did this for you....More

Reviewed February 13, 2016

Made this a late booking and how glad we chose this hotel.We did not realise how big the hotel was but we were not disappointed with any of the service we received.The only small fault was that when we arrived we were not told that...More

3  Thank reg k
Response from GLORIA_TH, Director de Relaciones con Clientes at Gloria Palace San Agustin Thalasso & HotelResponded February 18, 2016

Dear Reg. K Thank you for taking the time to share your experience. We are thrilled to see that you enjoyed your time at the hotel. May I take this opportunity to thank you personally for the very high scores you have awarded us across...More

Reviewed February 11, 2016 via mobile

Booked this hotel for a last minute break. The hotel itself is fine if a little tired. The rooms are clean; only niggle is the plastic backing on the mattress covers not very comfy! also not many complementary toiletries in the bathroom either. The pool...More

2  Thank AverageMum2015
Response from GLORIA_TH, Director de Relaciones con Clientes at Gloria Palace San Agustin Thalasso & HotelResponded February 18, 2016

Dear Guest Thank you for your positive feedback after your stay at Gloria Palace San Agustín Thalasso & Hotels. Our aim is to ensure that each and every guest has a memorable stay with us and it is wonderful that we did this for you....More

View more reviews
About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
$99 - $207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in San Agustin
#1 Spa Hotel in San Agustin
#2 Romantic Hotel in San Agustin
#2 On the Beach Hotel in San Agustin
#2 Luxury Hotel in San Agustin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$99 - $207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in San Agustin
#1 Spa Hotel in San Agustin
#2 Romantic Hotel in San Agustin
#2 On the Beach Hotel in San Agustin
#2 Luxury Hotel in San Agustin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (1961)
Room & Suite (425)
Pool & Beach (287)
Dining (145)
Amenities (59)
Family and Play Areas (30)
Business Center & Event Rooms (5)
Questions & Answers
Ask a question
rochdal
April 16, 2018|
AnswerShow all 4 answers
Response from GLORIA_TH | Property representative |
Good mornig I am glad to inform you that we have some rooms with shower, please contact with us in order to assign you one before your arrival. Best regards
0
Votes
Google Translation
peagirl989
April 14, 2018|
AnswerShow all 3 answers
Response from GLORIA_TH | Property representative |
Good morning ur junior suites have a bedroom and one completely separate lounge room Best regards
0
Votes
Google Translation
Skrowe
April 11, 2018|
AnswerShow all 3 answers
Response from GLORIA_TH | Property representative |
Dear Skrowe, Thank you very much for your message. If your arrival is late we will offer you a lunch ticket with a drink included for your last day. A luggage room and changing rooms are available if you wish to enjoy... More
0
Votes
Google Translation
Room Tips
"Sea views are lovely from the rooms in main block"
Read review
"All rooms in the hotel building have sea view"
Read review
"We stayed in room 628 and the air conditioning was very quiet"
Read review
"We asked for a quiet room and that is what we were given."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing