Gloria Palace San Agustin Thalasso & Hotel
C/. Las Margaritas, S/N San Bartolome de Tirajana, 35100 San Agustin, San Bartolome de Tirajana, Gran Canaria Spain
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About
#4 of 16 hotels in San Agustin
Location
4.0
Cleanliness
4.4
Service
4.4
Value
4.2
GreenLeaders Platinum level
Located in San Agustin, Gloria Palace San Agustin Thalasso & Hotel is a 4-star establishment built in 1989 and fully refurbished in 2007. The spacious hotel has sea views, top quality cuisine, facilities specially designed for families, a thalassotherapy centre and family-oriented, friendly service within an atmosphere of a family business. In 1998 the Talasoterapia Canarias centre was opened, in an emblematic building consisting of more than 6.000M2, to provide health and wellbeing services. A real oasis of comfort. A dream within your reach. You can be sure of fine food and exceptional service at the panoramic a la carte restaurant Gorbea, which specialises in Basque cuisine.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Archery
Bicycle rental
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Vending machine
Poolside bar
Rooftop bar
Game room
Tennis court
Billiards
Entertainment staff
Evening entertainment
Table tennis
Tennis court offsite
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Head massage
Massage
Salon
Solarium
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Electric kettle
Flatscreen TV
Bath / shower
Hair dryer
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, French, Russian, Spanish and 3 more
Location
77Somewhat walkable
Grade: 77 out of 100
20Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
C/. Las Margaritas, S/N San Bartolome de Tirajana, 35100 San Agustin, San Bartolome de Tirajana, Gran Canaria Spain
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We stayed at this hotel for a week. The rooms were very clean and comfortable, the bathroom was great with a really hot shower. The air conditioning was good for September however I think during the hot summer months of 30 deg plus it may not be powerful enough. The hotel itself is very well maintained. There was enough sunbeds around the pool, we chose the comfy beds everyday. Unfortunately I think there needs to be more shaded areas as the umbrellas easily blow down when the wind picks up. The majority of the staff are exceptional and very friendly. A huge thank you to the lady who worked every breakfast and lunchtime and was always pleasant when serving us drinks (apologises we didn’t get your name). Entertainment every night, although it was poor. The bars seem to open at different points throughout the day, rather than being open all day and night. On an evening you have to sit outside with the entertainment, there’s no escape to a quieter adults bar which is a shame. Breakfast by far is the best meal of the day, there’s lots of choice and freshly made omelettes are great. Lunch and dinner are ok. There’s a good range of salads and desserts but actual hot food selection is poor. We are lucky and eat the majority of food so didn’t go hungry, however if you’re a fussy eater you’ll probably struggle. The temperature of the food wasn’t hot enough, please turn up the heat on the hot plate area. Drinks were good, pop was fizzy which is unusual for all inclusive hotels. A selection of pre mixed cocktails, however mojitos are not included in the all inclusive. Such a shame when you have to pay €7 for lime, mint and sugar….everything else would be in your all inclusive. San Augustin is a quiet resort, the restaurants and bars are set in a shopping centre which is ok but would have been better with some beach type bars and restaurants. The beach is lovely and the resort is clean. We achieved what we wanted to at this hotel and that was a week of chill out time in the sunshine. Would I return, yes definitely but maybe not all inclusive, however bed and breakfast would be a definite. …
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: A no for teenagers….there’s not enough at the hotel or in the resort to keep them entertained.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Honest review normal middle class couple been in hotels for 40 years all over the world..well believe me when I say if you want some peace and quiet forget booking here .we are here at the moment room 710 (just so managers finally get the message)the food either breakfast or dinner is not worth turning up for it really is bad .the rooms are modern and sort of cleaned. The view is nice thats where it ends .the hotel has no sound proofing so imagine being in bed listening to kids running up and down the room above you at 1.30 in the morning .go on your balcony and listen to chairs scraping across the tiles every 10 seconds. Mums shouting at there kids ...never wanted out of a hotel so much in years of being in so many .the thick woman with the glasses on in reception should put the stressed out young familys together and let them get on with it ..adults only for us next time we have seen a beautiful hotel down the road in San Augustin called dunas adults only.try and get some sleep .really need out of here :( …
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The Explorer wrote a review Sep 25
The Royal Town of Sutton Coldfield, United Kingdom354 contributions266 helpful votes
Ignore all the negative comments about the food, the rooms, the cleaning and location. The rooms are nice and spotlessly clean. The food is not Michelin * but there is a good selection and plenty of it. The staff are very well trained and extremely helpful. I arrived very late but they had put out a late buffet (almost 11pm) for late arrivals. It is a short distance from town but they put on a couple of shuttle buses twice a day. I didn’t have to fight for a sun bed either. The only improvement I would make is to create a quiet zone where use of mobile phones is banned. Woman to my right spent all afternoon on a conference call and on the other side a group whose txt’s were pinging all day long. This isn’t the fault of the hotel just ignorant, selfish, loud guests who should know better !! I haven’t used any of the spa/gym facilities or the roof top restaurant but would stay here again…
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Date of stay: September 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GLORIA TH THAL, Director General at Gloria Palace San Agustín Thalasso & Hotel
Responded 3 days ago
Dear guest, Thank you for choosing Gloria Thalasso & Hotels as your holiday´s destination and for your feedback which helps us to keep improving our standards. Sincerely, Jonathan Lange RR.PP Gloria Thalasso & Hotels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room was more like a small apartment which was good as my daughter had her own room. But it was separate from the hotel and with absolutely no view. It would be a good room for family’s as you can’t hear the music from the room. The hotel was lovely and staff extra friendly. Entertainment every night although it wasn’t great. Food was just so bad tho that i was extremely happy that I didn’t go all inclusive. I had lunch in the hotel once and it was awful. Breakfast wasn’t much better but could manage a find something edible. Location wasn’t great either. San augustin centre is like it is a step back to the 70s with no life in it. Had to get taxis to plays de ingles to to see people!! Overall it was a nice hotel but not much around it. Beach was desolate with run down closed businesses. We travelled to amadores to the beach (50 euro in taxi) I’d recommend staying in a hotel in peurto rico or amadores instead. …
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GLORIA TH THAL, Director General at Gloria Palace San Agustín Thalasso & Hotel
Responded 5 days ago
Dear guest, Thank you for choosing Gloria Thalasso & Hotels as your holiday´s destination and for your feedback which helps us to keep improving our standards. Please be assured that our team will look into your concern so that we can continue to improve our services. Sincerely, Jonathan Lange RR.PP Gloria Thalasso & Hotels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The service at this hotel is unique - with very few exceptions. The staff consists of people who have been with the hotel for many years, and they all know what to do to make the customers feel happy. We have visited the hotel 15 times, and still plan to go back.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from GLORIA TH THAL, Director General at Gloria Palace San Agustín Thalasso & Hotel
Responded 5 days ago
Dear guest, Many sincere thanks for your kind review and recommendation to us. We are very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcome you back very soon. Sincerely, Jonathan Lange RR.PP Gloria Thalasso & Hotels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I can't fault this hotel, I came in May for 2 weeks and was so pleased with it that I came again in September for 16 nights, and I'm already looking at coming to stay for a month in June 2024, the rooms were fab, cleaned daily, super friendly staff, great food, plenty of sunbeds, great facilities, the gym was extremely well equipped, I have to mention a young lady who looked after us in the restaurant, her name was Inna Kavunova, she always greeted us with a lovely smile...Thank you Inna, and thank you Gloria Palace, I'll see you next June....and maybe before that...muchas gracias
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Date of stay: September 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from GLORIA TH THAL, Director General at Gloria Palace San Agustín Thalasso & Hotel
Responded 6 days ago
Dear Guest, Thank you for choosing Gloria Thalasso & Hotels as your holiday´s destination and for your feedback which helps us to keep improving our standards.Thanks for your nice words to our staff, specially to Inna. Sincerely, Lidia Noda. Hotel Manager Gloria Thalasso & Hotels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel has a Thalasso/Spa which was the primary reason for visiting this hotel after 5 years. The Spa experience was excellent, a large range of pools( hot and cold), hydrotherapy areas, sauna and treatments were available. We had 1-2 hours sessions daily- excellent timing for my recovery from Sciatica! Our room was fresh and clean and housekeeping came daily. Recommendation would be for the toiletries to be upgraded- separate shampoo and body wash would be welcome. Food was of a good quality and wide choice at breakfast, lunch and dinner. Possible addition of a vegetarian meat substitute ( Quorn,Soya meat ) may be a useful improvement. Clearer translations of food dishes please as sometimes difficult to ascertain the ingredients. Entertainment in the evenings was of various singers of fluctuating quality. Staff were friendly, welcoming and in most cases highly attentive giving the hotel an upbeat and calm vibe. …
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Review hotel policy around throwing towels on sunloungers in the morning and this translating...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GLORIA TH THAL, Director General at Gloria Palace San Agustín Thalasso & Hotel
Responded 6 days ago
Dear John, Thank you for choosing Gloria Thalasso & Hotels as your holiday´s destination and for your feedback which helps us to keep improving our standards.Thanks for your nice words to our staff. Sincerely, Lidia Noda. Hotel Manager Gloria Thalasso & Hotels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fabulous hotel, excellent food, rooms large and spacious, very clean, the only negative comment is the sunbeds are too close together, the staff are polite,friendly and extremely helpful, the entertainment is fantastic, the courtesy bus is really handy as the hotel is quite secluded and positioned on a steep hill, there is a small shopping center a fifteen minute walk away which is great, however it is a steep climb back to the hotel
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Date of stay: September 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: The pool gets very crowded and the sunbeds are very close to each other
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from GLORIA TH THAL, Director General at Gloria Palace San Agustín Thalasso & Hotel
Responded 1 week ago
Dear guest, Thank you for choosing Gloria Thalasso & Hotels as your holiday´s destination and for your feedback which helps us to keep improving our standards.And aldo for your lovely words to our staff. Sincerely, Lidia Noda Hotel Manager. Gloria Thalasso & Hotels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed our stay at the Gloria Palace . Top floor room had a fabulous sea view , really friendly staff and loved the rooftop pool area . The main pool always has something going on , DJ on the Friday afternoon was great and if you don’t take yourself too seriously the disco on Friday was one of the best laughs of the holiday . Special mention to the entertainment guy who ( sorry don’t know name ) was fabulous dancing down in the club . The hotel is very clean and the rooms are large and beds very comfortable. We have been before and like to go out so did not eat dinner therefore cannot comment on evening meal, The buses to Playa del Ingles and Maspomas are really convenient and we would go out every night to these spots , hotel calls taxi for guests and it arrives in minutes . The resort itself is quiet but so easy to get to other places . The hotel staff we encountered were all fabulous . …
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from GLORIA TH THAL, Director General at Gloria Palace San Agustín Thalasso & Hotel
Responded 1 week ago
Dear guest, Thank you for choosing Gloria Thalasso & Hotels as your holiday´s destination and for your feedback which helps us to keep improving our standards.And aldo for your lovely words to our staff, specially to Pablo, from the animation team. Sincerely, Lidia Noda Hotel Manager. Gloria Thalasso & Hotels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just Amazing.. A beautiful hotel with incredible staff.. My first solo holiday and Gloria Palace you did not disappoint. Free pool towels, plenty of food options, and finding a sunbed was never an issue at anytime of day which is a bonus of out for a while. An awesome splash pool for the little people.. The hotel is about a 10 minute walk from the beach, shopping centre and local bus stop which was just to easy and cheap to use to visit other resorts. Feeling safe and relaxed was my aim and I felt both 100%. So thank you Gloria Palace San Agustín for being simply fantastic.. I would definitely visit again and recommend.
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Date of stay: September 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: Just relax and enjoy.. It is located at the top of a hill so could be difficult to walk it if you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from GLORIA TH THAL, Director General at Gloria Palace San Agustín Thalasso & Hotel
Responded 1 week ago
Dear Guest, Thank you for choosing Gloria Thalasso & Hotels as your holiday´s destination and for your feedback which helps us to keep improving our standards. Sincerely, Lidia Noda Hotel Manager. Gloria Thalasso & Hotels.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$95 - $177 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gloria palace san agustin hotel san agustin, gloria palace hotel san agustin, san agustin gloria palace
LOCATION
SpainCanary IslandsGran CanariaSan Bartolome de TirajanaMaspalomasSan Agustin
NUMBER OF ROOMS
448
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Claim Your ListingGLORIA PALACE SAN AGUSTIN THALASSO & HOTEL $107 ($̶1̶1̶8̶) - Updated 2023 Prices & Reviews - Spain
Frequently Asked Questions about Gloria Palace San Agustín Thalasso & Hotel
Which popular attractions are close to Gloria Palace San Agustín Thalasso & Hotel?
Nearby attractions include The Rose Show Bar (0.3 miles) and El Pirata (0.3 miles).
What are some of the property amenities at Gloria Palace San Agustín Thalasso & Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Gloria Palace San Agustín Thalasso & Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Gloria Palace San Agustín Thalasso & Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Gloria Palace San Agustín Thalasso & Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Gloria Palace San Agustín Thalasso & Hotel?
Conveniently located restaurants include Cacao, Gorbea Restaurant & Chillout, and Restaurant Anno Domini.
Are there opportunities to exercise at Gloria Palace San Agustín Thalasso & Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Gloria Palace San Agustín Thalasso & Hotel have an airport shuttle?
Yes, Gloria Palace San Agustín Thalasso & Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Gloria Palace San Agustín Thalasso & Hotel have airport transportation?
Yes, Gloria Palace San Agustín Thalasso & Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Gloria Palace San Agustín Thalasso & Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Gloria Palace San Agustín Thalasso & Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.