TUI MAGIC LIFE Fuerteventura
Avda. de los Pueblos, n. 1 Esquinzo Butihondo Neighborhood, 35626 Morro del Jable, Pajara, Fuerteventura Spain
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About
#5 of 12 hotels in Morro del Jable
Location
3.9
Cleanliness
4.4
Service
4.3
Value
4.1
GreenLeaders Silver level
The hotel TUI MAGIC LIFE Fuerteventura is located on the spectacular beach of Esquinzo with stunning sea views about 7 km from the town of Morro Jable. The hotel has direct access to the beach via steps and path of 100 meters.
634 rooms distributed in different areas within the complex and equipped with bathroom, hair dryer, balcony or terrace, air conditioning, safe, satellite TV and refrigerator (water on arrival).
RESTAURANTS
Breakfast, lunch and dinner (buffet). 3 speciality restaurants each included from one week's stay per room, reservation required in advance, only for dinner, alternately open and subject to availability.
FACILITIES
4 restaurants: MAGICO (main international buffet), 3 speciality restaurants & Fisch & Grill restaurant (a la carte & extra charge). Four bars: WUNDERBAR (open 24 hours), Pool Bar, Plaza Bar and Premium Sports Bar (extra charge). Snacks are also available. Activity pool, relax pool and semi-olympic pool. 2 tennis courts, 2 beach volleyball courts, 1 mini- football pitch with artificial grass, archery area, gym, Finnish sauna in the Wellness area, Naturist area (adults only +18) including a swimming pool with integrated whirlpool, Finnish sauna and steam bath. Auditorium theatre. Children's area in the MAGIC MINI CLUB (children from 3 to 6 years old) with splash and Magic KIDS (children from 7 to 12 years old). Free WIFI access.
ENTERTAINMENT PROGRAMME 6 DAYS A WEEK
Daytime sports activities, indoor cycling, Pilates, archery, Zumba, darts, aerobics, guided mountain bike and road bike tours (not for beginners), aqua fitness, entertainment and evening shows organized by our entertainment team (depending on the number of guests according to nationality the hotel reserves the right to schedule activities in foreign languages).
The Private Lodge Area is only for guests over 16 years old who booked a room on this area.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Special diet menus
Poolside bar
Aerobics
Darts
Entertainment staff
Evening entertainment
Nightclub / DJ
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Business Center with Internet Access
Banquet room
Meeting rooms
Facial treatments
Head massage
Massage
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Languages Spoken
English, French, Spanish, German
Location
Avda. de los Pueblos, n. 1 Esquinzo Butihondo Neighborhood, 35626 Morro del Jable, Pajara, Fuerteventura Spain
Name/address in local language
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Stayed here for 10 nights. Arrived quite late and was told where our room was but we spent quite a while wandering around in the dark trying to find our block and room eventually found it after another guest helped us out. We had a bottle of water and a few cans of pop in the mini fridge supplied. Stayed in block 14 with an amazing sea view. Room large and comfortable with a great shower. No kettle but we took our own as already knew that was the case. Food in the main restaurant exceeded our expectations with plenty of choice and good quality with plenty of fresh fruit and vegetables. The desserts were amazing. Very noisy in there at times and no option to eat outside. We managed to book the Italian which was okay but no menu choice and quite tasteless. We also visited the Bodega but wasn’t to our taste at all although others seemed to enjoy it. Pool bar snacks were good burgers, hotdogs. Chicken. Chips and rice and salad most days. Drinks were good I’m now addicted to mojitos! The wine was really nice compared to other all inclusive places. Sunbed issues were not too bad it does get busy but we always managed to find some. Pools very clean and yes there are a few tiles missing from activity pool but the toddler/children pool was fine. We didn’t do any of the evening entertainment as it doesn’t start until 10.30pm so a bit late for us! The area is okay nothing to do walking distance apart from a lovely beach bar just down the beach We did the dolphin excursion which was okay didn’t see any dolphins and was a bit boring to be honest. A must visit is the oasis wildlife park it is amazing and was the favourite day of my holiday, feeding the giraffes was amazing. Did get a taxi into morro jable a couple of times for a change of scenery. Had a lovely time but probably wouldn’t return as we do like the option to go out and stroll around other restaurants tavernas etc without having to get taxis.…
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Michel Díaz, General Manager at TUI MAGIC LIFE Fuerteventura
Responded 5 days ago
Dear melbowles, thank you very much for your fantastic and detailed review of your recent stay at our TUI MAGIC LIFE FUERTEVENTURA. We are delighted to know that we have met your expectations both in terms of service and gastronomy. Getting feedback from our guests helps us to know if we are doing a good job and offering a good service. We would like to thank you for your words and we can see that we are on the right track. We would be delighted to have you back with us once again although we understand that you want to continue to explore the rest of the world. Your team of TUI MAGIC LIFE FUERTEVENTURA.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favorite
If I could rate 3.5* I would. Just finished a week's holiday here at tui magic life fuertuventura. It's been a fabulous week as always some positives and some negatives or areas for improvement. First of all we were dreading coming after hearing about the cockroach infestation begining of May. Tried to change hotel and visited tui superstore to which no one had a clue what was going on personally I found that quite unacceptable and very unhelpful offering literally nothing just played the I don't know card. Put me off travelling with Tui again. Check in 2 days before isn't great makes things difficult then had trouble getting my boarding passes on phone when in resort. (Flown with Jet2 November check-in 28days before get boarding passes for outbound and inbound flights) something tui needs to look at doing to improve. Flight delayed on the way out by an hour not ideal but things happen. Arrive at fuertuventura airport Wiz through really quick off the plane and on the coach in around 15mins perfect. However when checking phone for coach number I had a text saying 1 thing and app saying another? Confusing but checked with driver turns out both going to same place. Had to wait on coach for others for around 30mins+ waiting for people arriving off different flights. Coach journey 1hour 5 mins not to bad expected worse. Arrive at the hotel 3 coaches pull up at the same time! Cued waiting to check-in for around 30mins, (middle of the cue) presume some at the back of the cue were waiting around an hour. Reception desk had 4 people on I blame the tui reps and coaches and not the hotel. Given a map at reception and shown how to get to the room the complex is pretty big but there are maps throughout the hotel on walls and boards however we never used the map and found the way around the hotel easily. Very accessible for disabled people also ramps etc throughout and reception offer to help with cases if needed. Arrive at the room, surprised how big the room was connected to the WiFi 5 devices which I find is very good and service throughout the hotel. Managed to use my firestick on a night to watch Netflix etc. Have to use the magic life app to book anything and everything, from reservations, activities to room issues. Service was rapid requested extra pillows and it was done in 10mins. Light not working on the balcony was fixed the same night. Booked speciality restaurants. The flavour (international) showing Sunday* but we went on a Saturday? The trattoria (Italian) Monday, Tuesday, Wednesday* The bodega (Spanish) Thursday, Friday Saturday* (*I think the days vary each week as when we booked the days available are different to now*) Didn't manage to do the Spanish restaurant. However food in the flavour was lovely myself and wife had the lamb for main best food I had all week. Deserts I had greek yoghurt and wife had tiramisu we were both very pleased. Starters were ok just had the 1 starter tuna with chips. 2 crisps and some tuna. Trattoria selection limited, no choice for starter or desert you get what your given risotto I like personally but my wife and son doesn't. Only 3 mains went for ravioli was ok my wife enjoyed more than me. Son had pizza. He was over the moon loves pizza. However on this occasion he was less than impressed 🙈 Hotel is very VERY clean throughout always people around cleaning and all the staff help each other out. Grounds are kept well maintained gardeners around all the time. Security at the front of the hotel and some see them going round the hotel. The hotel really looks after the cats you will find shelters throughout the grounds and cats asleep in places we often saw a cat on the sofa in reception and staff feeding them. (Donation box in reception) Hotel is very economical they upon entry to the room you get a glass bottle of water with water stations through out the hotel and each house section. This is to encourage people not to buy water in plastic bottles. Also must add there are plenty of toilets through out the hotel. Shops on site I feel are responsibly priced and have pretty much every you could need. We walked down the beach to shops and spar on a few occasions was around 20 mins ish depending on pace. Beach is probably the best beach I have ever been to. I have seen some good beaches but this on a good day is like something on a post card or you would find in Carribbean! Snorkeled with my son and went out quite far the water was so crystal clear you don't realised how deep it gets because you can see the bottom so far out. Only issue is the steps access is quite steep 78 steps doesn't seem much however they are all different sizes. Drinks there is brilliant selection of drinks, beer is Amstel, also have strongbow cider both on tap. Good range of cocktails alcoholic and non-alcoholic. Plus chocolate milkshakes and hot drinks, coffee, cappuccino, latte machiato to name a few then good variety of tea. Ice cream lovely ice cream cones and choice of ice cream from the pool bar. Cockroaches I saw 4 in the whole week. All outdoors doesn't seem like much of an issue to me. Some extra special touches are: The silent disco on a night something I haven't ever experienced before. Gala night after this has finished there are some fireworks something you don't experience very often on holiday. BBQ pool party Foam pool party Inflatable pool party All take place at the activity pool by the plaza bar. Plenty of activities, for different age ranges but I do feel it's all based around older kids/teens 16+ Staff are very friendly can't say I have come across any rude or unhelpful staff. All help each other out. Down to even the lifeguard getting involved with cleaning around the pool and helping the entertainment team or playing with the kids by the pool. Bad points 🙈 Food is dreadful, I am not a fussy eater but I found it difficult to enjoy anything and the food was always luke warm basically cold. This has been the biggest let down for me. Son resorted to chips and pasta every night and got to appoint where he said he's had enough of the food and wanted to go home for something good to eat. The same stuff on repeat nothing EVER changes. I tried a variety of different foods but never enjoyed anything. Birds in the restaurant not sure how you can stop this however at one point I saw a bird on the salad bar pecking at food 🤢🙈 Pool tiles I didn't think would be an issue these things happen. However it is and this I feel degrades the hotels appearance as the pools are lovely and temperature are perfect even my wife went in who doesn't usually. But the tiles are missing everywhere. I cut 2 toes and hurt my foot on the tiles when playing water polo. The hotel needs to sort this out ASAP. I did see a worker trying to replace some on the last night I feel this is abit to late. Would I return? No I wouldn't because the food is a big let down, if the food variety was better and not so repetitive this would help massively and the tiles really need sorting ASAP. Lastly I would recommend the oasis wildlife park, but be prepared the place is huge! …
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Date of stay: June 2023Trip type: Traveled with family
Value
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Room Tip: Bring plenty of sun cream lotion we run out and we bought 5 bottles varied factors. Don't be...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Michel Díaz, Otros at TUI MAGIC LIFE Fuerteventura
Responded Jun 8, 2023
Dear 338jordanp, Thank you for sharing your feedback about your recent stay at TUI Magic Life Fuerteventura. We appreciate your positive comments regarding the cleanliness of the hotel and its suitability for older kids and teens. We also take note of your concerns about the food quality and its limited appeal to younger children below the age of 16. We understand that there were both positives and areas for improvement during your holiday, and we would like to address your points individually. We are pleased to hear that you found your room spacious and well-equipped, with efficient Wi-Fi service. Our aim is to provide a comfortable and enjoyable stay for our guests, and we are glad that you found the room amenities satisfactory. Regarding the specialty restaurants, we apologize for any confusion regarding the available days. We understand that the limited selection at the Trattoria restaurant and the lack of choices for starters and desserts were disappointing. Your feedback is valuable to us, and we will review our menu options to provide a more diverse and enjoyable dining experience. It is very appreciate your positive comments about the cleanliness of the hotel, the well-maintained grounds, and the attention given to the local feline residents. We are committed to environmental sustainability and appreciate your support in our efforts to reduce plastic waste. We will continue to provide water stations and encourage our guests to use reusable bottles. It make us happy to hear that you enjoyed the beautiful beach and the crystal-clear water. And it pleased us that you found a good selection of drinks, including alcoholic and non-alcoholic options, as well as ice cream choices at the pool bar. Your positive comments regarding the activities, friendly staff, and additional special events are much appreciated. We strive to offer a variety of entertainment options for guests of all ages, and we are glad that you had an enjoyable experience. Our sincere apologize for the disappointment you experienced with the food quality. Your feedback regarding the repetitive nature of the menu and lukewarm/cold dishes is concerning, and we will address this matter with our culinary team. We strive to provide a wide range of appealing options to cater to different tastes and dietary requirements, and we regret that we did not meet your expectations in this regard. Also, we apologize for the presence of birds in the restaurant. While it can be challenging to prevent their entry, we will explore measures to minimize this occurrence and maintain a hygienic dining environment for our guests. Regarding the pool tiles, we are sorry for any inconvenience and discomfort caused by their condition. The safety and well-being of our guests are of utmost importance to us, and we assure you that we will prioritize the repair and maintenance of the pool tiles to prevent any future incidents. We regret that your overall experience did not meet your expectations. Your feedback is invaluable to us as we continuously strive to improve our services and facilities. Our hope is, that in the future, you will give us another opportunity to improve your impression of our hotel. Greetings from the entire TUI MAGIC LIFE FUERTEVENTURA team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were worried when we read some of the weaker comments. There are flaws with the package and hotel, but you can find problems with any hotel you book - home or abroad. There are lots of activities and games to get involved in or if you prefer being quiet, you aren't pestered to join in. The food was good and lots of selection, in line with most AIs. The staff were welcoming and the entertainment staff engaging. The Wi-Fi isn't great, considering the magic life drives all the bookings for classes and restaurants etc, it should be more available and less flaky. The gym and fitness classes are good but some of the gym equipment needs replacing. The speciality restaurants are okay. The international and tapas were great, the Italian wasn't great at all. Although it was nice to have the option to be served and waited upon. Alcohol is better than some places we have been and doesn't taste like petrol like some AIs. The beach is lush. Sandy. There are 2 ways to get to the beach from the hotel. One of these includes quite steep steps. Don't forget your room key. You need to tap it on the scanner to get back in! Pools were nice, unheated but pleasant after a summers warmth. Rooms are large, most have balconies that we could see. They were cleaned daily. There were some small ants knocking around, but they are very, very small and only a minor inconvenience. Would I recommend- yes Would I come again - yes…
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Check the holiday dates to avoid any congestion.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Eduardo De La Vega, General Manager at TUI MAGIC LIFE Fuerteventura
Responded 1 week ago
Dear Ptepile, Thank you for taking the time to share your review of your stay at our hotel on TripAdvisor! We greatly value your comments and appreciate your choice to stay with us. It pleases us to know that you enjoyed your stay overall and that you were able to enjoy the many activities and games we offer, as well as our varied food offerings. We appreciate your kind words about our staff and entertainers, who always strive to provide a welcoming and friendly service. Sorry to hear that you experienced problems with the Wi-Fi during your stay. We are constantly working to improve our connectivity and will do our best to ensure you enjoy a stronger connection on your next visit. Your comments about our gym and fitness classes, as well as our specialty restaurants, are also appreciated. We will take your suggestions about the gym into consideration and will evaluate the quality of the Italian food to ensure it meets our standards. Great to hear that you enjoyed our drinks and that you found the quality of the alcohol to be better than at other locations. It is also great to hear that you enjoyed our beautiful beach and pools. We appreciate that you mentioned the spacious rooms and balconies with daily cleaning, although we regret any inconvenience caused by the small ants, we are working on additional measures to address this issue. It gives us great pleasure to know that you would recommend us and that you would stay with us again. We look forward to having the pleasure of welcoming you back in the near future. Thank you for your continued support and for choosing us for your stay. Looking forward to seeing you soon! Yours sincerely, TUI MAGIC LIFE FUERTEVENTURA team!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This has been a very pleasant hotel to stay at. The staff were absolutely wonderful and you can tell how hardworking everyone is. From the cleaners who kept our room in lovely condition. To the waiters who were very speedy at greeting us and clearing our tables to the reception staff who were more than happy to help when needed. I really appreciate all the staff who made this holiday something to remember. The activities available were overall very enjoyable. Especially the daily aquarobics offered at the main pool every morning. The theatre is also a great addition to the hotel, I especially enjoyed the extravaganza night. The dancers were absolutely fantastic. The food was usually the same options each night. However with the amount of options provided to you this wasn’t really an issue and I was still able to enjoy every meal offered. Friday night was especially fantastic with the variety of food and dessert offered it was honestly exceptional and I was very impressed! You can tell the chefs are all very good at their jobs! My only slight complaint is since our room was on the ground floor (21001) it did mean that we noticed quite a few ants in our room despite no food being left out which was slightly off putting. So my only advice would be that if you’re not a fan of bugs then I would request a room on an upper floor. But overall this has been a very lovely, relaxing hotel and I’ll definitely be staying at a Tui magic life hotel again! I’d also like to say a big thank you to the Tui reps at the hotel for being very helpful when booking activities. They explained everything in detail and got everything arranged for us which made the entire process relaxing and hassle free! …
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: In order to get a good sunbed you need to be at the pool for around 8am.
The breakfast area gets...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Eduardo De La Vega, General Manager at TUI MAGIC LIFE Fuerteventura
Responded 1 week ago
Dear Trip01703922838, Thank you very much for taking the time to share your experience at our hotel on TripAdvisor. We are very pleased to hear that you enjoyed your stay with us and appreciated the dedication and effort of our friendly staff. Indeed, we are delighted to hear that the activities offered at the hotel were to your liking, especially the aquarobic and the evening entertainment in the theater. Our team works hard to provide a memorable experience for our guests, and your compliments are a great encouragement to them. Regarding your comment about the food, we appreciate your understanding about the variety of choices and are delighted that you enjoyed Friday night, which our talented chefs took special care in. We hope that, despite minor inconveniences, you will consider staying with us again in the future and thank you for your loyalty. Your kind words will also be passed on to our TUI representatives at the hotel, who will be delighted to know that they contributed to making your stay relaxing and hassle-free. Thank you once again for your valuable feedback and we look forward to welcoming you back on your next visit. Sunny greetings from your TUI MAGIC LIFE FUERTEVENTURA
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We returned to a very different hotel to the one we stayed at four years ago. Rooms were cleaned daily but to a poor standard, floors never cleaned. Swimming pools had many tiles missing with sharp edges, the water had a film of green. The maintenance crew cleaned the pools at 11 am when people were in the pool. They were constantly taking samples which was very concerning. We discovered very early on there was no umbrella’s and not much shade concerning for young children. Bar areas were packed we couldn’t find a seat to sit and have a non alcoholic drink ( well they were supposed to be but pre-made cocktails did not have much alcohol in ) the mojito’s were good. The evening shows were held in the Theatre with no air con ! We booked the Italian restaurant on our second evening OMG avoid this at all cost! The menu was a set starter and desert , the main was a choice of two meals. We had the ( meat ) ravioli but when asked what meat was inside the waiter did not know. The service manager was very rude when we asked to sit outside. We walked out when given our desert of a panacotta that was more like a yogurt. That night my partner and I were in awful pain with diarrhoea followed by the vomiting. This lasted for our entire weeks holiday ending up with an entire day in bed. We never ate more than toast for the rest of the week. We were all inclusive so made us extremely disappointed. We were told to fill our glass water bottles up from the water stations which are on every block unfortunately the water tasted very weird and with upset stomaches we were not going to risk the chance, we had to buy bottles from the shop on site. Staff at the hotel were pleasant except for the waiters in the restaurant not even a smile or a greeting. Everyone we spoke to could not get any WIFI in their rooms. This hotel needs a complete update it’s very tired needs painting and just bringing up to the standard of a 4 star hotel at the moment I would say this hotel is a 2 star.…
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Date of stay: August 2023Trip type: Traveled as a couple
Room Tip: Be very careful with the food the temperature is very warm. The pools are very worrying. If you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Eduardo De La Vega, General Manager at TUI MAGIC LIFE Fuerteventura
Responded 2 weeks ago
Dear BarryB476, We sincerely appreciate you taking the time to share your comments about your recent stay at our hotel. Feedback from our guests is highly valued, as it helps us to constantly improve our services and provide an exceptional experience to all our visitors. It is with deep regret that we are sorry to hear that your experience at our hotel did not live up to your expectations. We take every comment very seriously and are committed to addressing the areas of concern you have mentioned. Your feedback is invaluable to us as it allows us to identify opportunities for improvement and work on them proactively. Our commitment is to providing our guests with the best possible experience, and we assure you that your comments do not go unnoticed. We are always looking for ways to improve, and we hope to have the opportunity to welcome you back in the future so you can experience the improvements we are implementing. Sincerely, TUI MAGIC LIFE FUERTEVENTURA
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Myself , boyfriend and mother in-law went for a week late last month and got back for the 6th of september. It was the best holiday I have ever been on, my boyfriend and i are 19 years old and the entertainment of a night is amazing! Great for teens but also kids and older people, there’s a huge selection of activities at night like a silent disco , band acts , Karaoke and way more! The staff were absolutely perfection , so lovely and the hotel!! Well it was stunning! I can’t see why there’s so many bad/low rating reviews it is the most gorgeous place and not to far away from the main town also! You don’t even have to leave the hotel anyway as there’s so much to do everyday! I’ve seen people complain about the pool missing tiles, the pool was getting fixed of a night time, so should be fine very soon, there wasn’t a problem with it anyway people are just picky. The drinks and food were brilliant such a selection! As soon as you arrive they take your belongings at the door and deliver them to your room which was lovely. All in all a great hotel! Will definitely be going back next year. …
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Eduardo De La Vega, General Manager at TUI MAGIC LIFE Fuerteventura
Responded 2 weeks ago
Dear RubycS1026IM, We are delighted to receive your feedback and know that you enjoyed your stay at our resort. Our aim is to provide our guests with an unforgettable experience, and your words motivate us even more. Glad to hear that you found our facilities beautiful and that our staff made you feel welcome and cared for at all times. The satisfaction of our guests is our top priority, and we are pleased to know that we managed to provide you with an authentic holiday feeling. Our team strives to keep our facilities clean and offer a delicious variety of food to suit all tastes. We are proud that you enjoyed our food and found it to be plentiful and of high quality. Thank you for your recommendation and for choosing us for your holiday. We look forward to seeing you again in the near future and hope to provide you with another unforgettable experience, thank you for trusting us! Sunny greetings from TUI MAGIC LIFE FUERTEVENTURA!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A few months before we arrived I’d torn ligaments in my knee so I was apprehensive about our visit given the other reviews about the beach and lack of lifts in some blocks. Sure enough we were on the 1st floor of a block with no lift. However the sea view was excellent so we stuck with it. The room was clean and large with a good bathroom. I was pleased with the alcohol choices however going forward I’d bring my own cup as the ones provided hold about 3inches The food was ok, at first enjoyable but repetitive after a week or so. We tried the a la carte restaurant. It was NOT good, a very poor selection of food and what I ordered was inedible, lukewarm and tasteless. The Buffet is better even though the childrens offering are not very varied. The pool has been much reviewed on here, and quite rightly, it’s in a bad state. Tiles missing everywhere and more falling off daily. The ladders in and out are unstable. This pool needs full maintenance before someone suffers a serious injury. Pool cleanliness! This is also poor, they don’t really have a closed time but usually around 6pm staff start tidying the sunbeds up AT NO POINT whilst doing this do they clean the floor. So the next morning you go out and there would still be dried ice cream/ketchup spills and general dark stains, only then will you see someone go round with a mop, but by then the sunbeds are in use so a very small amount of the floor is cleaned. This Hotel is not at the Star level TUI claim and needs a lot of work to get it up to level. We will not return. …
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Don’t reserve sunbeds. Get up early and go breskfast in shifts if you can. As long as someone is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Eduardo De La Vega, General Manager at TUI MAGIC LIFE Fuerteventura
Responded 3 weeks ago
Dear Rhino1474, We greatly appreciate you taking the time to share your experience at our hotel on TripAdvisor. Your feedback is appreciated and we are sorry to hear that your stay did not fully meet your expectations. Indeed, we are surprised that you did not find an elevator, as every block has at least one. Some have even three. But we are glad that you enjoyed the ocean view and that the room itself was spacious and clean. We appreciate that you noted positive aspects of your accommodations. We regret that your experience in our a la carte restaurant was not satisfactory. Your comments will be passed on to the kitchen team to improve the quality and variety of options available. Regarding the pool, we understand your concerns about its condition and lack of proper maintenance. We will work on improving our procedures to ensure that the area is kept in optimal condition. Hopefully you will consider giving our hotel another opportunity in the future. Your feedback is invaluable to us as we work on continuous improvements to provide exceptional experiences for our guests. Yours sincerely, TUI MAGIC LIFE FUERTEVENTURA
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We had a great week at this hotel. We absolutely loved our time at the beach. Lots of people complaining about lack of sun beds however we didn’t have trouble getting a sun bed maybe not always in the same place however it was peak season in August so expected it to be really busy. Food was good. A little repetitive but the same as any all inclusive I have been at. Always plenty of food and it was hot. Rooms were big and cool. The bed was massive and very comfortable. All clean and staff were amazing and couldn’t have been more helpful. Our holiday was so lovely and made even better by my boyfriend proposing to me on the last night. We will never forget our time at magic life and it will always have a special place in our hearts and memories. Thank you. I am sure we will be back.…
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Date of stay: August 2023Trip type: Traveled with family
Room Tip: Get to dinner early or later. If you try and go from 7pm- 8pm you will have to queue.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Eduardo De La Vega, General Manager at TUI MAGIC LIFE Fuerteventura
Responded 3 weeks ago
Dear emilykF5152MO, we are delighted with your fantastic review of your recent stay at our TUI MAGIC LIFE FUERTEVENTURA, we are happy to know that we have met your service and gastronomic expectations to the fullest. We have taken note of your comment and will thank the team for their hard work and effort. I am sure they are happy to hear it. What great news about your compromise, we would like to congratulate you on it. Somehow we will always be with you in your memories. We hope to have you with us very soon. Your TUI MAGIC LIFE FUERTEVENTURA Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tui magic Basically the hotel amenities are at over capacity too many guest for the hotel. If you want to sit by the pool you have to reserve a sun bed before 8:30 with your towel, ignore the signs not too everyone’s else does. the small mosaic tiles of the pool where never grouted in and are coming up in patches which gives the kids something to do to stack them outside. The beach is 75 steps from the hotel but there are no provisions at the beach I.e. sunbeds or umbrellas. The restaurant I thought served good food but it was almost exactly the same everyday “international”. If you don’t want to queue you have to be there before 7PM to get a table. Even then you have queue for the popular food like pizza or ice cream. The wine and beer was very average. The a la cart restaurants are only reserved via the Tui app and only between 48 to 72 hours in advance. Several people we observed booked but walked out when the saw the menus. They don’t meet the definition of A la cart the Italian restaurant had a choice of one starter and one desert and only four main meals. However, good luck trying to get the app to work. The wifi is completely overwhelmed and you need to constantly refresh / log back on to get to any access. At peak times doesn’t work. The same is true for all the other activities on the app. The main bar only has 20 tables so we never managed to see a show there or sit for a drink in the 12 days we stayed. From 18:00 all the seats were taken. The theater shows started at 21:30 but you had to be there by 8:45 to get a seat. I found the staff generally friendly but didn’t like the way they drove around in electric buggies on the same footpaths at guests forcing us to jump out the way. The linen in our room was getting very worn frayed towels and small holes in the bed sheets. The weather good, the hotel is at least 60 minutes from the airport.…
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Date of stay: August 2023Trip type: Traveled with family
Room Tip: Avoid peak times of the year.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Eduardo De La Vega, General Manager at TUI MAGIC LIFE Fuerteventura
Responded 3 weeks ago
DearJourney30800709466, We are very sorry to hear that your experience at our hotel did not meet your expectations. Thank you for sharing your detailed comments, as they help us identify areas where we need to improve in order to better serve our guests. The summer months can create a feeling of being crowded in resorts of this size. Our understanding is that this may have affected your comfort in areas such as the pool and access to the loungers. However, we understand that you may be uncomfortable with the lack of sun loungers and service on the beach, but it is something that is out of our hands. The beaches in Spain are all public and hotels can neither buy them nor make private use of them. Your observations about the variety and availability of food in the restaurant are valuable. We will be reviewing the dining offerings to ensure that there is more choice and variety for our guests. However, it is often difficult to please all tastes. Sorry to hear that the seating availability in the main bar and the entertainment arrangements were not satisfactory during your stay. We will take steps to improve the seating arrangements and show schedule so that all guests can enjoy these activities without inconvenience. Your comments about the friendly staff are appreciated. We sincerely appreciate your comments and regret the difficulties you faced during your stay. All of these observations will be taken seriously in order to implement improvements and ensure that future guests will have a much more satisfying experience at our hotel. Should you decide to give us another opportunity in the future, we will be happy to provide you with a much more pleasant and comfortable experience. Thank you for your constructive feedback. Best regards TUI MAGIC LIFE FUERTEVENTURA
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Returned yesterday after 11 nights here with my family and friends. To start, I will state that we have stayed in many 4 star all inclusive resorts across Europe and don't have stupidly high expectations of things, what I do expect from a 4 star resort is a choice of places to eat at lunch time, clean communal areas, clean rooms, well maintained decor and furnishings and a varied choice of restaurants to eat at night time. This is not a 4 star property, simple as that! Positives: Entertainment is excellent, varied forms of it too at night time and all well executed by the staff Lovely outside bar area (Plaza) open from 6pm Self service drinks Beach - stunning! Negatives: One, one pool bar serving 2 huge pools. Queues every lunchtime for basic food, burgers, hot dogs etc. Flimsy paper cups that disintegrate within minutes. Poor choice of cocktails, all pre-made, with the exception of the mojitos which were very nice. Main buffet is the same every night, no theme nights. The food that was available was nice but after eating spaghetti bolognaise for entire time I had had enough! The pizza is lovely but the queues for it are not. Sometimes an awful vomit smell close to the self service drinks. Themed restaurants were hard to reserve but OK, nothing special. Sports bar - that doesn't serve drinks until 6pm!!!! Alcoholic drinks from the main bar were dreadful, well the vodka was anyway, tasted like aniseed 🤢🤢 Rooms - were cleaned daily but not to a very high standard, sand still left in shower tray etc. And the Ants....our friends had to move rooms because they had infested their babies bottles and milk🤢bed sheets only changed once in 11 days Pools - WHERE TO START😡😫 Not well maintained at all, murky Green water, pool tiles missing, like huge areas in the activity pool. They often decided to clean them att 11.30am - why were they not doing this when the pool was closed? Maintenance men constantly having to check chemical levels during the day, very concerning when you've been swimming in it. Sunbed areas never cleaned before the start of the new day, bins left overflowing with rubbish and nappies, often the lifeguard resorted to emptying them😳 Pool toilets often dirty and overflowing, not regularly cleaned. This hotel is dated and needs serious refurbishment to bring it back up to scratch. TUI were shocking from start to finish and by finish I mean a 90 minute transfer back to the airport on a coach with no air con, it was reaching 40 degrees in there and people were close to having serious health concerns including babies. Would not return and would not recommend, anyone who has stayed here and think its nice must of never been to a real 4 star resort. We booked last September and paid £7000 for 2 adults and 2 children!!!! Absolute waste of money.…
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Don't book it!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Eduardo De La Vega, General Manager at TUI MAGIC LIFE Fuerteventura
Responded 3 weeks ago
Dear 167gemmab, We are deeply sorry to hear that your experience at our hotel was not satisfactory during your stay. Your detailed comments are appreciated, as they help us to identify areas where we need to improve in order to provide quality service that lives up to our guests' expectations. Please note that we value your feedback and will take steps to address the negative aspects you mentioned. Glad to hear that you enjoyed the entertainment, the beautiful outdoor bar area, the beach and other positive aspects of your stay. However, we understand that there were several inconveniences. It is a fairly large resort and summer months can be difficult for people who like privacy. We want to apologize for these shortcomings and assure you that we are committed to making improvements to provide a more pleasant and comfortable experience for our guests. Your comments about the cleanliness, maintenance of areas and general condition of the hotel are taken seriously. However, you need to understand that some of our actions that you have seen during the day and have been concerned about are not extraordinary. With such high occupancy, water checks are done several times during the day for safety. Just as cleaning is done during the day and during the closing hours of the pools. We appreciate you sharing your experience and offer our apologies for not meeting your expectations on this occasion. Your feedback is a valuable opportunity to improve and we hope that in the future you will consider giving us another opportunity to provide you with a much more positive experience in line with your expectations. Best regards TUI MAGIC LIFE FUERTEVENTURA!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Morro del Jable area.
PRICE RANGE
$177 - $227 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
club magic life hotel morro del jable
FORMERLY KNOWN AS
Club Magic Life
LOCATION
SpainCanary IslandsFuerteventuraJandia PeninsulaPajaraMorro del Jable
NUMBER OF ROOMS
697
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Claim Your ListingTUI MAGIC LIFE FUERTEVENTURA $181 ($̶2̶1̶4̶) - Updated 2023 Prices & Hotel Reviews - Canary Islands
Frequently Asked Questions about TUI MAGIC LIFE Fuerteventura
Which popular attractions are close to TUI MAGIC LIFE Fuerteventura?
Nearby attractions include Playa de Sotavento (4.1 miles), Morro del Jable (2.8 miles), and Mahan Trekking (2.8 miles).
What are some of the property amenities at TUI MAGIC LIFE Fuerteventura?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at TUI MAGIC LIFE Fuerteventura?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at TUI MAGIC LIFE Fuerteventura?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at TUI MAGIC LIFE Fuerteventura?
Yes, free parking is available to guests.
What are some restaurants close to TUI MAGIC LIFE Fuerteventura?
Conveniently located restaurants include El Pellizco, NOMADS proper burgers, and La Bodega de Jandia only by reservation.
Are there opportunities to exercise at TUI MAGIC LIFE Fuerteventura?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does TUI MAGIC LIFE Fuerteventura have airport transportation?
Yes, TUI MAGIC LIFE Fuerteventura offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at TUI MAGIC LIFE Fuerteventura?
Yes, dry cleaning and laundry service are offered to guests.
Does TUI MAGIC LIFE Fuerteventura offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at TUI MAGIC LIFE Fuerteventura?
The staff speaks multiple languages, including English, Spanish, French, and German.