Nice apartments if you get sea view. everyone is put in a room at the back facing a blank wall. Then you are given opportunity to pay and upgrade to sea view. and pay extra for safe. apartments are very clean. No storage space apart from tiny single wardrobe. no drawer or hooks so had to live out of suitcases Location is perfect. short walk to Santa Ponsa, Cheap supermarket across the road and lovely restaurants nearby. I would go again but only if I got really cheap deal as have to factor in all the extras when you get there.
It was a pleasure staying at your apartment's it was extremely clean, the staff were absolutely brilliant, & friendly, we would come back in a heatbeat, that's why we've booked again for April 2023, we look forward to seeing you all again
myself and my friends stayed in this hotel while on a girls trip as soon as we got there the expereince was terrible. Reception told us we had to all pay extra fees we were never told about and we were not happy with our rooms.One of the mornings we woke up and could smell something vile but didnt know what it was and went down to the pool, few hours later we came back up and reception left a note in our room saying they needed to speak to us urgently, we went out and asked what was the problem they then began to tell us that when the cleaners were cleaning our room, they found HUMAN POO all over our balcony in the living area and smeared all over the walls ....... We were horrified and couldn't believe it , we were on the 7th floor and right next to reception so someone would of had to climb over the balcony into our apartment and break in we felt very uncomfortable and instead of being reassured this wont happen again or shown cctv when we asked to see who it was they actually proceeded to blame us for this .Even after this happened the staff were horrible to us threatened to kick us out when we would play music on the lowest of volumes or when the one our friends came in from down the hall to borrow something off us they'd be banging down the door in 3 seconds. OVerall horrible experience all due to the staff the rooms views hotel itself and location all amazing pity the staff were terrible.…
We really enjoyed our stay here, I would really recommend getting a sea view room, the views are just spectacular. The staff we're very nice, friendly and helpful. We didn't have breakfast but did have lunch twice and it was nice. Pool was nice and clean. Entertainment every evening. The room was spacious, bright and clean, and nice big balcony, the only downfall of our whole stay was that the walls are very thin, you can hear everything in your neighbours rooms. We we're lucky, ours were relatively quite but it could have been a very different story.
Lovely clean hotel. Staff are very friendly and helpful. Food is good. Very good location. Reception is manned twenty four hours and the receptionist is very knowledgeable. The odd numbered rooms have the best views.
Room was acceptable but would have been better if we had asked for a sea view. Bed was comfortable. Lack of wardrobe space for two people but we got by. Cooking facilities was okay. Air conditioning did it's work during the night for us as it was stifling at times. Staff very good you could ask anything and they always point you in the right direction. I was a pleasure staying there would return.
Visited your apartments in September with another couple. We had a great stay and would definitely return when we visit Santa Ponsa again. Apartments were clean and were centrally located overlooking the bay.
We went for our mams 60 birthday and her mam and dad stayed on the hotel all the time when they were alive I asked for the room that they used to stay in it wasn't available but we got the room 3 doors down so was perfect the staff all friendly and helpful the room was spotless
Had best holiday ever, apartments were spotless and staff were absolutely brilliant has nothing was too much trouble!! Had a good room with fibulas view over pool and beach....Also stayed at their sister hotel and that was excellent too! 5*****. It appears that GLOBALES the company have very high standards!
Great place, clean, tidy, friendly staff. Lovely location in surrounding bay. Pool area straight onto water so option to swim in the sea. Peaceful although quite busy. Only downside was everyone put their towels down early in the morning as you had to pay for sun loungers. Plenty of loungers though so no worries.