Right from the start the hotel staff were very pleasant and courteous - especially on reception. The hotel is ten minutes to the very clean, flat, big sandy beach with the main town all around it. Santa Ponsa has a good range of restaurants to eat at and some good bars. The room was cleaned everyday, spacious room with A/C in the bedroom, it was still really hot mid September so we had it on every night. It’s a charming hotel, with the bar and pool in the centre and the rooms all around. We used the bar a lot, opened from morning serving breakfasts, through to around midnight for drinks. It was a well organised hotel, with lovely staff for a reasonable price. Just checking it out for a week to stay in May.
We try to get away for a bit of girls in the sun time, all of us loved our time together and the apartments worked well. We met for breakfast at the bar, all cooked freshly always finished off with toast ! Couldn’t not leave a review for this hotel, as the staff were so lovely. Nice, helpful and full of useful information at reception, we’d stop for a chat on our way back in. The beach is great, it was still really hot in September so we had long days and had a cracking tan to show off. It was a wonderful holiday, great weather, best friends and kind people. Defo go back and do it all again.
5 minutes walk from beach and near many restaurants and bars. and nigh clubs Staff all fantastic. We really liked the receptionists and found them very helpful and the cleaning staff work hard. Pool is always spotless. Bar food is available at the bar, but having the kitchen in the room was perfect for breakfast and small snack making. Overall 9 out of 10 and won't hesitate to go back.
We made the best of it but had an awful week here in the summer with our 3 and 5 year old. Having booked a room with a double sofa bed and twin room we found that in fact the ‘sofa bed’ was an uncomfortable sofa with a pull out mattress one inch above the floor with a 3inch thin piece of foam serving as a mattress. Definitely not suitable for an adult to sleep on. However, we couldn’t put the children in the living room because of the insanely loud ‘entertainment’ which (even though we were quite far away from the bar) meant sleeping was not an option until it finished at midnight every night. The room was extremely basic and not particularly clean - particularly enjoyed the bloodstains (not ours!) which were visible on the (thin foam) mattress through the sheets (see photo). No coffee maker of any description, hardly any kitchen equipment and only a bread knife, so don’t plan on eating in. The pool area doesn’t have a single parasol, though the pool is nice enough. The hotel Is on a run down street which is lined with tacky Irish bars and fast food outlets. We hired a car and found some lovely spots on the island each day - but my heart sank coming back to this hotel. Don’t do it.…
Brilliant short stay with my wife and four year old. We were on the second floor, one flight up from the pool, it was spacious and in a good position. Hotel is staffed by friendly characters and the 24 hr reception gave us peace of mind in case of problems. The town and beach has a good mix of restaurants and was all clean and comfortable to take a four year old. Still hot, so the hotel pool came into it’s own. Well priced package, for a small family.
Loved the apartments swimming pool great and not far to the beach. Supermarket close by to get all you need for basic breakfasts and lunches. Weather was super hot beach has shades as well as beds. Staff at the hotel were all easy to talk to and ready to help with anything from help with our luggage to borrowing a phone charger. Bar held quizzes and the main entertainer was actually funny not usually our thing. Hotel well maintained would not hesitate to go back if we could go on a similar budget.
Really liked these apartments, good space for two, bright, clean with attentive staff. One good sized bedroom with air conditioning, lounge/ kitchen with all the important implements, most useful being the fridge and kettle. Optimal location, close enough to bars/ restaurants and the beach, but far enough away for a good nights sleep. I’ve been lucky enough to go on holiday many times in my life and can spot the difference between a good value holiday, one of the reasons I enjoy leaving my knowledge for others to read. Our stay here although early summer was great value and a great find.
Stayed here for a week with my wife and two children in August. Liked the hotel even though it was busy. Swiftly checked in and our room was on the first floor a few stairs but not too bad. Apartment was great, clean, basic cooking facilities but we ate out most of the time. Pool area gets a bit busy throughout the day but found a nice spot on the terrace and it was great to cool off in the pool with the kids. Santa Ponsa beach is a short walk via a few shops and restaurants on the way. The wife and kids absolutely loved the beach and we could get drinks at the beachside cafe. Really enjoyed our stay at Santa Ponsa.
I second the previous two reviews on the apartments. We were on a 4 day break Wednesday 5 to Sunday 9 October. On Saturday 8 October they closed the bar and staff started clearing away table and chairs from pool area. Toilet was locked too. Staff told us they were closing the complex on Tuesday 11 October so why did they start closing all facilities beforehand as there were still customers arriving for long weekend. Another rip off was the WiFi which you had to pay for. This did not work in the rooms, only at pool area so waste of money. Had one towel change in 4 nights and one day maid service. Rooms are small and self catering facilities poor. Receiption area is a large empty space with no seating to relax or wait on airport pick up. All in all very disappointed. I also fail to see how it warrants five stars, and would only merit 2 stars. …
I have returned today from10 nights at these apartments and read reviews of these apartments and am amazed at how .many are obviously false as one remarked about the bar and snack bar being very good during their stay I CAN TELL YOU THAT THIS IS A FALSE REVIEW AS THE BAR WAS NOT OPEN . Other reviews state how large the apartments are when the rooms are quite small and poorly equiped