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Sun Beach

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Sun Beach
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399 Reviews from our TripAdvisor Community

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Showing 374: English reviews
1 review
2 of 5 stars Reviewed 6 days ago NEW via mobile

I visited sun beach with friends in July, as it is a resort synonymous with young people and night clubs I wasn't expecting much from the hotel. However as we were self catering, I had at least expected to have working kitchen facilities. Our rooms cooker and microwave didn't work, we didn't have a kettle, and the plug allocated to... More 

Helpful?
Thank sarahdoc97
HolidayCenter2015, Director General at Sun Beach, responded to this review

Dear Sarah. Thank you very much for taking the time to write your review, and for help us to improve our service with your comments, we will work to fix the cleaning and reception service, and we hope to do it better in the future, sorry for all the inconveniences during your stay. Kind regards More 

Durham, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Usually have no problem staying at Sun Beach but this time was terrible. Groups of young people returning to apartments at 5am and then shouting, screaming and playing music until 8am. Despite there now being a notice at reception that there is to be no loud noise/music between midnight and 8am absolutely nothing was done about this even though there... More 

Helpful?
Thank Jules S
HolidayCenter2015, Director General at Sun Beach, responded to this review

Dear Jules: I regret that you don't enjoy your stay, caused for the noise from other guests, we will work harder to control the noise during the night, sorry for the inconveniences. Kind regards More 

Travelers are raving about these Santa Ponsa hotels

Armagh, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Security guard blatantly lied and had us evicted, then stole our deposit.They where unpleasant from the beginning, on the first night they barged our room at 2AM without knocking and marched us down to reception to compare our passports with our identity, our passports which they confiscated at check in and refused to return to us 'for security reasons', this... More 

Helpful?
1 Thank Sean o
HolidayCenter2015, Director General at Sun Beach, responded to this review

Dear Sean We regret that you dont enjoy your stay, but with the intolerable behavior, both with the staff and with other customers, we had to make the decision to expel you from the hotel, lack of respect for basic rules of hotel , people stay in your room without reservation and complaints received by the other customers, apart from... More 

Melrose, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

First time staying here in sun beach apartments! Wouldn't hesitate to stay again, staff very friendly and helpful - apartment very clean and well equipped! Another satisfy stay in Santa ponsa... With the beach and all great bars and restaurants at hand😎

Helpful?
1 Thank Lisa I
HolidayCenter2015, Director General at Sun Beach, responded to this review

Dear Lisa. Thank you very much for taking the time to write your review, we are happy to know that you enjoy your stay in Sun Beach Santa Ponsa, we hope to see you soon. Kind regards from all our staff More 

Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

We needed accommodation only for one night and I am glad we didn't have to stay any longer. The hotel is just horrible. Apart from the fact that it's right in the center of the strip and it's very loud outside,the inside is equally bad. Rooms are big but they are not as clean as you would expect,it's full of... More 

Helpful?
Thank yo_paso
HolidayCenter2015, Director General at Sun Beach, responded to this review

Dear yo_paso, thank you for taking the time to write your review, I regret that you don't enjoy your stay, we will work to improve our service. kind regards More 

Glasgow, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed June 22, 2016

these apts should be classed as 18/30 club. Husband and I were here June 12th for a week and it was awful. The young ones drank and partied morning ,noon,and night. The noise during the night from them singing,shouting and jumping in the pool was terrible.No security guard stopped them.The staff was very friendly and the apts were clean although... More 

Helpful?
1 Thank Patsy A
HolidayCenter2015, Director General at Sun Beach, responded to this review

Dear Patsy: The hotel is adults only, so children are not allowed, during the summer, most of our customers are very young people, we have 4 room types 3 with air conditioning and a promo apartment with out, I regret that you don't enjoy your stay, our security staff will work harder to control the noise during the night. Kind... More 

Kirkcaldy, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 17, 2016

When we booked this place, it did mention that it was popular with 18-30's in peak summer. I wouldn't consider early June as peak summer, but within hours of arriving (in early afternoon) we had to endure the shouting and exceptionally loud music forced on us by our 'neighbours'.However, we decided live and let live, but as the music got... More 

Helpful?
1 Thank jilliewillie
HolidayCenter2015, Director General at Sun Beach, responded to this review

Dear Jillie. I regret that you don't enjoy your stay, possibly it was not the best choice to your expectations, thanks for taking the time to write your review. Kind regards More 

Newtownabbey, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 16, 2016

Just returned from my annual trip to Sun Beach with my elderly Mother and yet again we were not disappointed. This year the addition of Air Conditioning in the Apartment and provision of sun loungers on the terrace was an added bonus. As usual the staff on reception were excellent particularly Janine who made both of us feel most welcome... More 

Helpful?
1 Thank raymondshields
HolidayCenter2015, Director General at Sun Beach, responded to this review

Dear Raymond. Thank you for being so kind writing your review, is glad to now that another year you enjoy your stay in Sun Beach, we hope to see you next year. Kind regards from all our staff More 

Worthing, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 14, 2016

This has got to be the best hotel in Santa Ponsa, everytime I have been there the service from the receptionist Janine Lopez has been second to none, she really makes you welcome n gives great tips on where to go to eat, to party best pubs, the rooms are perfect for me an my husband and I always recommend... More 

Helpful?
1 Thank aud762
HolidayCenter2015, Director General at Sun Beach, responded to this review

Dear Aud: Thank you very much for taking the time to write your review, we are happy to now that you enjoy your stay in Sun Beach, we hope to see you soon. Kind regards More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 11, 2016 via mobile

Definetly would not recommend. Very unsafe. Other appartments were broke in to when we were there. Will not be returning. There is alot of noise. It is very central to everything, that's the only pro about it. Find it hard to see that people actually are rating it ok!!!

Helpful?
2 Thank Linda M
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
About the property
  • Beachfront
Things to do
  • Pool
Room types
  • Kitchenette
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Multilingual Staff
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Situated merely 70 metres from the beautiful beach of Santa Ponsa, Sunbeach Hotel offers lovely sea views. The Hotel Sunbeach Santa Ponsa is the perfect choice for a beach holiday for couples or a group of friends. ... more   less 

Additional Information about Sun Beach

Address: Ramon De Moncada 25, 07180 Santa Ponsa, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Price Range: $34 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sun Beach 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Sun Beach Hotel Santa Ponsa
Sun Beach Santa Ponsa, Majorca
Hotel Style:
#16 On the Beach Hotel in Santa Ponsa
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