Iberostar Selection Jardin del Sol Suites

Iberostar Selection Jardin del Sol Suites

Carrer Huguet des Far, S/N, 07180 Santa Ponsa, Calvia, Majorca Spain
Traveler (3939)
Teppanyaki
Dining (242)
Room & Suite (53)
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About

#1 of 1 all-inclusive in Santa Ponsa
Location
4.5
Rooms
4.5
Value
4.2
Cleanliness
4.7
Service
4.6
Sleep Quality
4.4
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
"The Iberostar Selection Suites Jardín del Sol hotel is perfect for couples who wish to explore Majorca. Located in an exclusive setting looking out over the sea at Costa de la Calma, the Suites Jardín del Sol hotel offers an array of experiences for couples that are in love or that want to fall in love. The 261 rooms of this hotel are suites that include a whirlpool bath and many of them feature spectacular sea views and also have a private pool. The Star Prestige service also grants access to a VIP zone featuring a spectacular pool with hammocks hanging next to the water, an exclusive bar, solarium with sun loungers and Balinese beds, armchairs with a perfect lookout to watch the sunsets and direct access to the sea. And if that wasn’t enough, the Suites Jardín del Sol hotel has a complete SPA Sensations, free Wi-Fi, an All Inclusive accommodation type (optional), two pools, golf course nearby, fitness room, entertainment workshops for adults, two restaurants and two bars with the best ambience... a bit of everything recommended for guests over 16 years of age. “Wave of Change” is a pioneering initiative from Iberostar group to reduce the use of plastics, to promote responsible consumption of seafood and improve coastal health."
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Property amenities
Street parking
Free internet
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Beach
Bicycle rental
Taxi service
Wifi
Fitness / spa locker rooms
Fitness classes
Sauna
Pool / beach towels
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Snack bar
Wine / champagne
Poolside bar
Diving
Aerobics
Evening entertainment
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
Solarium
Steam room
Adults only
Baggage storage
Concierge
Sun terrace
Sun umbrellas
24-hour front desk
Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Private balcony
Minibar
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Wake-up service / alarm clock
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Romantic
Green
Languages Spoken
English, French, Spanish, Catalan and 2 more

Location

Carrer Huguet des Far, S/N, 07180 Santa Ponsa, Calvia, Majorca Spain
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 77 out of 100
77
Palma Mallorca Airport
14.4 mi
See all flights
4.5
4.5 of 5 bubbles4,041 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in a picturesque spot close to the beach, the Iberostar Selection Jardin del Sol Suites garners high marks for its serene atmosphere and stunning seafront views. Guests have called out the hotel’s immaculate cleanliness, from the spotless rooms to well-kept facilities. The staff's friendly and attentive service is consistently lauded, as are the ample amenities, including luxurious jacuzzis and quality dining options. With spacious rooms and the option for an all-inclusive experience, many travelers find the value undeniable. The hotel's location also offers convenient access to Majorca's attractions.
Location
Picturesque
Atmosphere
Tranquil
Rooms
Spacious
Value
Fantastic
Cleanliness
Spotless
Service
Attentive
Amenities
Outstanding

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Detailed Reviews
Graememac wrote a review Jul 2024
Dundee, United Kingdom
4.0 of 5 bubbles
Third time for wife and I at Jardin Del Sol, 2019 and 2022 being previous years. First time was excellent, however second time, probably due to COVID wasn’t so, with the food particularly not being so good. Decided to give it another go and again stayed all inclusive in a Penthouse Suite.

Delighted to say that on this occasion the food was good and up to the standard of 2019. As before though, the same issue with labels not correct; vegetable soup labelled as cream of chicken and potato salad labelled as salad with prawns, two examples. Not great for my vegetarian wife. As usual the staff everywhere were very friendly and accommodating and the rooms inside were cleaned to a high standard by the maids, as were the public areas of the hotel.

Unlike previously, the Star Prestige bar wasn’t as busy and had little atmosphere at night, and no entertainment as was provided on the previous visits. One thing my wife missed was the aerobics in the main pool, which was also absent this year.

Did have to complain however regarding cleaning issues on the upstairs terrace. On our second day we had heavy rain which caused sand deposits to cover everything. While we sympathised, it happened also in 2022, however on that occasion everything was cleaned within a day, and all soft furnishing covers removed, washed and put back within hours. This time after nearly two days nothing was cleaned, glass on both balconies very dirty, with the main issue being the Bali bed, which along with the pillows was filthy, and unusable.

While the complaint was dealt with quickly, the covers, instead of being changed, were just hosed down and wiped, leaving them better, but still not great looking. Glad we complained however because the other occupied rooms on either side were left dirty for days until vacated, and any cleaning, particularly the glass, was never done again, except to the rooms that were expecting new arrivals. This irritated a bit particularly when the guy was cleaned the glass on rooms next to us, but not ours which again were dirty.
According to management the issue was a shortage of cleaners, however don’t understand why the hotel couldn’t keep spare covers for the soft furnishings, which would take little time to change.

While we really enjoyed our stay, the issues relating to the above grated a bit considering the standard of suite and the nearly £8,000 holiday price tag. It appeared that the rest of the hotel received better standards, and for some reason the upper Penthouse suites were neglected regarding some services, particularly cleaning on terraces and glass at balconies.
Despite that, there were many more positives than negatives, however will give it a miss for a few years for something different, and hope they ‘iron out’ the above issues by then.
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Date of stay: June 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from online experience Iberostar, Owner at Iberostar Selection Jardin del Sol Suites
Responded Jul 10, 2024
Dear guest, We are delighted to read that you had a pleasant time in our hospitality, and we would like to thank you for your loyalty to us by returning to our hotel for the third time. We are pleased to read that you enjoyed your holiday experience with us, and we will happily share your kind words with our staff, who will be honoured to hear they made a good impression on you. We are also grateful for your constructive feedback and will certainly share your areas of concern with the relevant departments for their revision as it is through constant dialogue with our guests, that we can always be made aware of their particular wishes and preferences and thus ensure their well-being and satisfaction while staying at our hotel in the future. It is rewarding for us that you have kept us in your fondest memories, and we hope to see you again in the future for an enhanced stay. We would like to thank you once more on behalf of the team for your review and wish you all the best. Kindest Regards, Quality Manager, Iberostar Selection Jardin del Sol Suites
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Philipp F wrote a review Apr 2024
5.0 of 5 bubbles
My recent stay at the Iberostar Selection Jardín del Sol Suites on the enchanting island of Mallorca was a remarkable experience. First of all, the hotel's location is ideal - quickly accessible and located right on the sea, it offers a breathtaking view of the azure water. The cleanliness and maintenance of the facility are exemplary, even though the hotel is a bit older. In particular, the spaciousness of the rooms and the quality of the beds, including high-quality box-spring mattresses, ensure exceptional sleeping comfort.

The hotel's culinary offerings deserve special mention. The food is not only excellent, but also very varied, which satisfies every palate. The service in the hotel is outstanding; it is rare to experience such hospitality. The staff, especially the teams at the bar and in the restaurant, deserve special recognition. Joel, Mario, Rafa, Juanlo, Ivan, Denise and Juanito made our stay special with their warmth and hard work. Their joy and impeccable service made our days at the hotel more beautiful.

The hotel manager Helena impressed with her helpfulness, commitment and professionalism. Her leadership skills clearly contribute to the positive overall impression.

However, there are also aspects that need improvement. The rooms are very noisy and noise reduction, especially in the building ventilation, would be desirable. The concept of the "prestige" areas, which are only accessible for a high surcharge, and the restrictions on the "all-inclusive" offer could be communicated more clearly to avoid misunderstandings. The parking situation is also not ideal and could pose a challenge for guests arriving by car.

Nevertheless, the hotel offers direct access to the sea and an "adults only" concept that allows for an undisturbed and relaxed holiday. The positive aspects, such as the fascinating sea view, the excellent service and the varied food, clearly outweigh the negative ones and make the Iberostar Selection Jardín del Sol Suites an excellent choice for travelers who value quality and hospitality.
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Google
Date of stay: April 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Co wrote a review Jul 2023
5.0 of 5 bubbles
ust returned from another fabulous stay at this fantastic hotel, our 4th time we have stayed there and we love everything about it
The location is second to none with fantastic views of the sea and quiet cove which is truly mesmerising at daytime or whilst having your meals in the wonderful La Calma restaurant. This year a special mention to Atanas and Sergio who are just 2 of the many friendliest waiters you could wish to have serving for you, nothing is too much trouble.
We always book the star prestige option as the rooms are all high quality with the bonus of this part of the hotel being more like 5 stars not 4 as you get your own private reception, exclusive bar, swim up rooms with idyllic long and narrow pool with a cocktail type pool and another bar, bed style sunbeds too and easy access to the sea
Also if you book one of the penthouses you can sit in the special private area of the main restaurant which is quieter and kind of private with fabulous views of the cove and sea
All penthouses come with a hot tub and large private sunbathing area with stunning views of the sea
All inclusive I feel is worth the extra especially for the drinks as they do cocktails all day long and branded drinks also with as much wine as you like at the restaurant
There is also a second restaurant which star prestige guests can use which is a type of Thai come japonese restaurant with your own dedicated chef cooking and serving in front of you all which is a nice change
I would have no hesitation in recommending this hotel to anyone it is one of the nicest places we have stayed in
Thank you to all the staff who make it so enjoyable from the reception to the cleaners they all make a difference to your holiday
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from online experience Iberostar, Owner at Iberostar Selection Jardin del Sol Suites
Responded Jul 6, 2023
Dear guest, We are delighted to read that you had a pleasant time in our hospitality, and we would like to thank you for your loyalty to us by returning for the 4th time. We are pleased to read that you enjoyed your holiday experience with us, and we will happily share your kind words with our staff, who will be honoured to hear they made a good impression on you. It is also rewarding for us that you have kept us in your fondest memories, and we look forward to seeing you again in the future. We would like to thank you once more on behalf of the team for your review and wish you all the best. Kindest Regards, Quality Manager, Iberostar Selection Jardin del Sol Suites
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Moggie1 wrote a review Jul 2023
Weston super Mare, United Kingdom
2.0 of 5 bubbles
We holiday with the IBEROSTAR brand in other Hotels and love it, I so wanted to love this hotel although the views are superb and the wait staff in the buffet are excellent, unfortunately that is where it ends for me.
The food is quite good but some of the hot food at breakfast is cold.
We had booked a Privilege Jnr Penthouse suite, when we arrived although our room was ready, we were not shown around just told what time food was served and that the pool towels that were in our room could be changed at the pool.
The suite did not contain one drawer, the wardrobe depth did not take my dresses without them dragging on the bottom of the wardrobe.
The shower leaked like a sieve and flooded not only the small cubicle where the shower and toilet were, but also the water went under the door and into the bathroom area. Although shower gel etc is provided, no other amenities such as shower cap ,so bring your own.
Because of where the spiral staircase is fitted, you are unable to watch TV from the sofa, only the bed.
When we went to change our pool towels we were told we could only change them at 11 am or 4pm. Next day we came down at 11 am to be told no its 11 30, the cart finally came at 12 pm.
If you use the Ladies loo at the Privilege Bar there is nothing to dry your hands with, no dryer or paper towels, there is a dryer in the Gents, but that only worked for the first few days.
Beware when asking for a cocktail we were all inclusive and I like a Negroni, consisting of gin,martini and campari all at no cost to all inclusive, they then charged us as a Negroni is not on their cocktail list even though the ingredients are, my Husband said he would order the ingredients separately and mix them himself, so they agreed not to charge.
After the first week we decided to upgrade to a Penthouse suite, they promised someone would come and help us move rooms they never showed up, one of the basins in the new room poured water from the waste pipe soaking everything we had put on the shelf underneath, it took three attempts to get them to fix it.
Can I suggest to the Management staff who walk around the Hotel and don't interact with the customers, instead of making sure the watermelon cart isn't 6 cms in the wrong place or the flowers might need replacing that they actually stop and speak to customers
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Date of stay: July 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from online experience Iberostar, Owner at Iberostar Selection Jardin del Sol Suites
Responded Jul 27, 2023
Dear Guest, First and foremost, we want to express our gratitude for your loyalty to Iberostar and for taking the time to share your feedback about your recent holiday with us. We regret that your experience did not fully meet your expectations. At Iberostar, the satisfaction of our guests is our daily goal, and our staff are known for their proactive and courteous service. Furthermore, we offer eighteen categories of rooms, each differing in size, location, and facilities, to cater to the preferences of our guests. We would also like to take this opportunity to mention that at Iberostar, we are committed to protecting the environment and have eliminated all single-use plastic amenities in our rooms. Additionally, we have a dedicated maintenance team that promptly addresses any technical discrepancies. However, we sincerely apologise for any inconvenience you encountered, and we will certainly convey your observations to the respective departments for their review and improvement. On the other hand, we are delighted to hear your kind words regarding our restaurant team and that you enjoyed the scenic views and culinary selection. Once again, we extend our appreciation for your valuable feedback, and we hope to have the honour of welcoming you back to Iberostar in the future. Kind Regards, Quality Manager, Iberostar Selection Jardín del Sol Suites
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Samin A wrote a review Oct 2024
+1
5.0 of 5 bubbles
We stayed here for a week in September. We stayed in a star prestige penthouse. At first, we were indecisive but I must say the upgrade from the premium room to the star prestige penthouse was definitely worth it. You get your own hot tub and you are on a top level which means you have a good amount of privacy compared to the rest of the rooms. The bed was massive and super comfortable. You get access to the star prestige pool areas which felt very nice and quiet compared to the normal pool area. As a penthouse guest, you can dine in a separate area meaning you never have to queue up to get a table in the morning or evening no matter how busy the restaurant/hotel is. The food was excellent, I was very impressed. The location of the hotel is also amazing and you can get to Santa ponsa beach in about 15 minute walk and the rest of the popular areas of Majorca are no longer than 15 minutes by taxi.

The hotel was clean and the staff were amazing. Neide (I hope I'm right about her name, She was a little middle-aged very sweet lady), Atanas and Mohsin looked after us in the restaurant. Zuaina filled up our mini fridge according to what we liked and didn't like bless her. Our housekeeper Badri was very sweet and even tidied our stuff really well. Guiliana was great with her recommendations around the island. Joel and Michaela were not only amazing around the bar but also had awesome photographer skills which we needed lol. Zuzana was also very lovely and had amazing customer skills and made us very comfortable.

A few little things that seemed small but made me happy about our stay were that: One, there was a big beach bag/basket in our room which came in super handy to me personally. Two, every time our towel lady came through, she also brought us some really nice chocolates; and three, they were very generous with the mini fridge items.

The only downside of this hotel is that it doesn't have its own private sandy beach which wasn't a big deal for us anyway, also the entertainment could have been better in the evenings but again we didn't mind it too much as we went out after dinner most nights.

All in all, it was one of our best holidays and we would highly recommend it.
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Date of stay: September 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
Room Tip: Do upgrade to Star Prestige
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from online experience, Owner at Iberostar Selection Jardin del Sol Suites
Responded Oct 15, 2024
Dear Samin, We appreciate the time taken to share your experience with us. It is a pleasure to read that your holiday was splendid and we will, of course, relay your helpful observations internally to the relevant departments for their consideration. We hope to have the honour of serving you again soon. Kind Regards, Quality Manager Iberostar Selection Jardin del Sol Suites
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Judith O wrote a review Jul 2023
Lincoln, United Kingdom
4.0 of 5 bubbles
Overall a lovely, bright, clean hotel in a good location away from the centre of Santa Ponsa, but within walking distance of restaurants, bars and beaches if needed. This is one of the best hotels in Santa Ponsa, and I would go back, but some improvements could make it even better.
Positives: Breakfast food choice, quality and staff were excellent - Dima was very friendly and efficient. Good quality coffee, various proper fresh juices, lovely cooked food and pastries. Drinks in the bar were great and reasonably priced. Beds very comfortable and good size rooms, we had a standard suite, freshly decorated with separate bedroom and living room. Nice indoor and outdoor pools and lovely views. Impressed with water dispenser machines available on all floors so no plastic bottles needed. Adult only hotel, and mainly well behaved adults so felt quiet and peaceful.
Negatives : We were allocated a room which had a wall on one side of the balcony which obstructed the view so we didn't have the full bay view that other rooms had, which was a shame. I felt when we arrived that we were being pressured to upgrade and when we said we wanted to stick with a standard suite they lost interest. We too would have preferred a kettle to a coffee machine, the pods are charged at 6 euro for 4. Room cleaning and handwash refills were inconsistent. At checkout we were asked to pay for something from the minibar which we had never used, this was waived when challenged, but felt uncomfortable. We were not prepared to play sunbed wars at 8.00am every morning and subsequently we didn't manage to get sunbeds during the week, lots of towels and hats sunbathing without people attached, not enough sun beds for the amount of people in the hotel, this may be different in star prestige?
Whilst you can access the sea from ladders they were quite high and slippery, and I wonder if there could be a way of making a lower, more accessible platform to enable sea access?
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Date of stay: June 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from online experience Iberostar, Owner at Iberostar Selection Jardin del Sol Suites
Responded Jul 12, 2023
Dear Judith, Thank you for choosing our Iberostar hotel for your holiday and sharing your excellent review. We are delighted that you had a wonderful time with us, and we trust you have taken many memories home with you. Furthermore, we are thrilled that you noticed our water dispensers that offer free purified water on each floor, one of Iberostar´s numerous pioneering initiatives to eliminate all single-use plastics in our hotels. We also appreciate your helpful feedback and will forward it on your behalf. We hope to have the honour of serving you again soon, and until then, we wish you the best. Kindest Regards, Quality Manager, Iberostar Selection Jardin del Sol Suites
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JLH Cornwall wrote a review Oct 2024
5.0 of 5 bubbles
Our first impression of the hotel as we entered the reception area was WOW! The view across the bay is amazing and all rooms offer that same sea view. The good news is that everything about this hotel is amazing … all rooms are suites with a separate bedroom, jacuzzi bath, separate shower, tea and coffee making facilities, mini bar and safe plus a balcony where we enjoyed the evening sun.
The food at this hotel is exceptional, especially the choice of seafood. There was a good selection of meats and fresh vegetables plus a variety of vegan dishes and desserts.
The entertainment overall was good, some better than others, but generally it was lively enough to encourage guests onto the dance floor!
The pool area was spacious and (most unusually) never a rush for beds - there were always some available.
Last but not least, the staff … they were all so friendly and efficient that it is difficult to name any one individual.
This was our first visit to the Jardin del Sol and we are already planning to book again for next year!
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Date of stay: September 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
Room Tip: The hotel’s jetty was damaged during a storm some months ago so we were unable to swim in the sea.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from online experience, Owner at Iberostar Selection Jardin del Sol Suites
Responded Oct 15, 2024
Dear Guest, It brings us great joy to learn that you had a positive experience during your stay at our hotel. Thank you for choosing to share your feedback with us, and we look forward to the pleasure of serving you again in the future. Best regards, Quality Manager Iberostar Selection Jardin del Sol Suites
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Janet J wrote a review Sep 2024
Leeds, United Kingdom
+1
5.0 of 5 bubbles
We stayed at Jardín Del Sol for two weeks in August. It was our 6th stay and we were welcomed back like family.
The hotel, rooms, pool area and grounds are always spotless and the staff are absolutely wonderful and really make you feel at home.
We always stay B&B in a hot tub room and they are so spacious and well serviced. The breakfast selection is vast and varied and always really fresh.
The pool bar serves lovely, good quality food throughout the day, and we ate there numerous times.
The staff tend to be the same each year (the sign of a good employer that retains staff) and so many of them gave us such a very warm welcome.
I had my birthday whilst there and we encountered a very minor glitch but staff (Helena I think) ensured this was rectified immediately and we were treated to a candle lit table on our terrace along with a lovely bottle of fizz, fresh rose petals and the most delicious chocolate cake we’ve ever had. It was a lovely thing to come back to after going out for a bite to eat earlier in the evening and very much appreciated.
We love the Iberostar brand and their sustainability efforts and would highly recommend this hotel to everyone. So much so that we have booked another 8 nights in early October! 5**** all the way.
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Date of stay: August 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
Room Tip: No need to get up early, no sunbed wars here, there are plenty to go round!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from online experience Iberostar, Owner at Iberostar Selection Jardin del Sol Suites
Responded Sep 5, 2024
Dear Guest, On behalf of the team, we would like to thank you for your loyalty to Iberostar by returning to our hotel for the 6th time and for taking the time to share your review. Your thoughtful comments confirm that we are on the right track with our efforts and attention to detail. We will also happily share your motivating compliments with our staff, who will be honoured to hear that they have made a good impression on you. We would also like to express our appreciation for your support regarding Iberostar's responsible tourism movement, which comprises numerous sustainability initiatives, including the elimination of single-use plastics in our hotels, as part of our commitment to moving towards a circular economy and improving coastal health. Lastly, we are delighted you celebrated your birthday with us, and it was such a memorable occasion. We wish you all the best and many happy returns, and we hope to see you again soon. Best Regards, Quality Manager, Iberostar Selection Jardin del Sol Suites
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pchouk12 wrote a review Oct 2024
Bordeaux, France
5.0 of 5 bubbles
Once again (about the 10th!...), we come back delighted with these 10 days spent in Santa Ponsa in this sublime cove that we fully appreciate from the balcony of our Rising Star Room Beginner Suite. Spacious and super comfortable room, very well maintained (thank you Saba). The buffets (so, the plates do not come directly from the kitchens) offer varied and rather tasty cuisine, to emphasize the cleanliness and the great effort of presentation. The facilities: swimming pools, deckchairs, bar and terrace in Rising Star prestige are quite satisfying, with a small downside for the gym (grievance repeated for more than ... 5 years!) too cramped.
As for the staff, it has become a real pleasure for us to rub shoulders with them in all the areas of the Inn: smiling, courteous, perfectly willing to make your stay pleasant (for example: my wife allergic to certain types of food gets suitable dishes from the chefs). It's hard to start naming names because all the staff are to be praised for their sympathy and great kindness, so let's dare and name Adama and Nura at the reception, Ricardo, Paula at the restaurant without forgetting the incomparable Fernando we didn't see this time, and also Paulina, Juliana ... and all the others whose names escape us ...
Thanks a lot and for you, we'll be back next year.
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Automatically translated
Date of stay: September 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jess wrote a review Jul 2023
Stamford, United Kingdom
+1
5.0 of 5 bubbles
Hotel review

My mum and I had a wonderful 4 night stay here. Particular highlights were the view, the amazing staff, the facilities and the food.

On arrival we walked into a cool, beautiful smelling reception, with an amazing view and were greeted straight away. We were offered a choice of Cava or orange juice and strawberries whilst we waited to check in.

Unlike some reviewers, we had no issue with staying alongside Star Prestige guests. We were very happy with everything our package included and didn’t notice the difference other than accommodation. Our balcony did overlook a suite with a terrace. This didn’t bother us but might have been awkward for anyone staying below.

We stayed during a heatwave. This did test the hotel’s air conditioning but we were never completely without it.

The pool is lovely but we preferred swimming in the sea as it was more refreshing in the high temperatures. This is accessed via either a ladder or some (slippery) rocks. Anyone with mobility issues might struggle to get in and out here. There is no shallow area as it is not a beach and the water can get quite choppy with boats coming and going, so you need to be quite confident in water to swim here. There is a beautiful sandy beach in the centre of Santa Ponsa which might suit some better. The hotel offer free use of paddle boards which can be booked in hourly slots. This was my favourite part of the day. There is a timetable of free activities, so plenty of experiences to be had.

The food quality and choice was wonderful! There was a different theme in the restaurant each day (seafood, Moroccan, Japanese whilst we were there) with options outside of this for those wanting something different. Lots of vegetarian and vegan options, however their labels were often muddled, being placed next to the wrong dish or not labelled at all. This is an area for improvement as it’s obviously very important that dietary needs are met correctly. There was also a huge selection of tasty items available for breakfast. We had lunch in the bar each day and were not disappointed with the choice and quality of food.

The location suited us perfectly as we didn’t want to be in the middle of town. There are nice walks next to the sea in both directions, you just need to find the right footpaths to get you there from the street.

We had a ‘Suite with sea view’ on the 7th floor. It had everything we needed other than a kettle. The safe was free to use. There were fresh water dispensers on every level, so you don’t need to go out and purchase litres of drinking water.

We highly recommend this hotel and would definitely visit again.
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from online experience Iberostar, Owner at Iberostar Selection Jardin del Sol Suites
Responded Jul 26, 2023
Dear guest, We are grateful to you for choosing Iberostar for your latest holiday, and for sharing the experience with us. Your motivating compliments about the prime pillars we set in place to ensure pleasant holiday experiences for our guests are welcomed with appreciation. Once again, we thank you for this complimentary review of your time in our hospitality and we look forward to seeing you again soon. Best Regards, Quality Manager Iberostar Selection Jardin del Sol Suites
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Tibsy0117 asked a question Jan 2025
Bristol, United Kingdom167 contributions66 helpful votes
Coming in July but do all rooms have a sea views?
Answer from ButtyBach67
Wrexham, United Kingdom618 contributions62 helpful votes
Hi, yes, every room has a sea view. I stayed at this hotel in June 2023, June 2024 and we are returning again in June this year. You won’t be disappointed.
Maddie asked a question Jan 2025
Bo'ness, United Kingdom7 contributions1 helpful vote
Hi. Can men wear sandals/open toe shoes in the restaurant in the evening?
Answer from ButtyBach67
Wrexham, United Kingdom618 contributions62 helpful votes
Hi, I stayed at this lovely hotel last year. I can’t remember if I saw any gentlemen wearing sandals for evening meal. But I’m sure it will be fine. I never saw any gents wearing shorts though. Mainly jeans or trousers. Everyone seemed to be smartly dressed in the evening.
Answer from ButtyBach67
Wrexham, United Kingdom618 contributions62 helpful votes
Hi, I stayed at this hotel in June 2023, June 2024 and already booked for June 2025. It’s a brilliant hotel. The standard suite has a separate bedroom with a huge bed! Plenty of wardrobe space and a flat screen tv on the wall. It also has its own air conditioning. Every room has a sea view. There’s an open plan lounge with a sofa bed. It’s own air conditioning. Flat screen tv. An area to make hot drinks. Fridge. There’s a whirlpool bath which I didn’t use. I prefer to take a shower and save water! There’s a toilet and shower in a separate room. Sink and vanity area in between the bath and shower room. Book this hotel. You will not be disappointed. Highly recommended.
Answer from ButtyBach67
Wrexham, United Kingdom618 contributions62 helpful votes
Hi, the restaurant closes at 21.30. But if you come out of the main entrance of the hotel and turn right and walk down the hill a few hundred metres you will come to a Spar supermarket on the left hand side. Should be able to get some snacks and drinks from there.
Companion582297 asked a question Sep 2024
1 contribution
What time is evening meal from until
Answer from ButtyBach67
Wrexham, United Kingdom618 contributions62 helpful votes
Hi, when we stayed in June we were given a card when we checked in with meal times on it. Breakfast 07.30 - 10.30. Evening meal 18.30 - 21.30. The food is amazing!
Vanessa S wrote a tip Oct 2024
4 contributions
5.0 of 5 bubbles
"You don't need to bring towels as they supply them at the hotel. "
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JLH Cornwall wrote a tip Oct 2024
6 contributions1 helpful vote
5.0 of 5 bubbles
"The hotel’s jetty was damaged during a storm some months ago so we were unable to swim in the sea."
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Samin A wrote a tip Oct 2024
14 contributions
5.0 of 5 bubbles
"Do upgrade to Star Prestige"
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Grasiass wrote a tip Oct 2024
United Kingdom243 contributions97 helpful votes
5.0 of 5 bubbles
"Higher floor for best view. Swim up rooms don't all have a good view."
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KovacsGirl wrote a tip Oct 2024
Leeds, United Kingdom118 contributions63 helpful votes
4.0 of 5 bubbles
"I wouldn’t bother with prestige - pools very quiet and quite shaded in late step / oct"
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Not the right property for you?
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PRICE RANGE
$176 - $318 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar jardin del sol, iberostar santa ponsa, jardin sol santa ponsa, jardin del sol majorca
LOCATION
SpainBalearic IslandsMajorcaCalviaSanta Ponsa
NUMBER OF ROOMS
260
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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IBEROSTAR SELECTION JARDIN DEL SOL SUITES

Frequently Asked Questions about Iberostar Selection Jardin del Sol Suites
Which popular attractions are close to Iberostar Selection Jardin del Sol Suites?
Nearby attractions include The Crown (0.2 miles), The Square Santa Ponsa (0.2 miles), and Flamingos Pub Santa Ponsa (0.2 miles).
What are some of the property amenities at Iberostar Selection Jardin del Sol Suites?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Iberostar Selection Jardin del Sol Suites?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Selection Jardin del Sol Suites?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Iberostar Selection Jardin del Sol Suites?
Yes, street parking is available to guests.
What are some restaurants close to Iberostar Selection Jardin del Sol Suites?
Conveniently located restaurants include Il Vivo Italian Urban Style, Manolo's Grill Restaurante, and El Jardin.
Are there opportunities to exercise at Iberostar Selection Jardin del Sol Suites?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Iberostar Selection Jardin del Sol Suites offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Iberostar Selection Jardin del Sol Suites?
The staff speaks multiple languages, including English, Spanish, French, German, Dutch, and Catalan.
Are there any historical sites close to Iberostar Selection Jardin del Sol Suites?
Many travelers enjoy visiting Biggest Pine Tree (3.9 miles).
Does Iberostar Selection Jardin del Sol Suites have any great views?
Yes, guests often enjoy the harbor view available here.
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