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Globales Playa Santa Ponsa

Puig Des Teix 4, 07183 Santa Ponsa, Calvia, Majorca Spain
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Traveler (961)
Room & Suite (173)
Dining (133)

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About

#26 of 34 hotels in Santa Ponsa
Location
4.4
Cleanliness
4.2
Service
3.7
Value
3.6
Located in Santa Ponsa, in the commercial center of the tourist resort of Santa Ponsa, just 300 meters from the beach and just 20 km. Palma. The hotel has nice air-conditioned rooms, satellite TV lounge, bars, swimming pools for adults and children, 1 indoor pool, sauna, computer animation, shows, 241 comfortable rooms with air conditioning, etc.
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Property amenities
Parking
Free internet
Pool
Bar / lounge
Billiards
Darts
Children Activities (Kid / Family Friendly)
Kids club
Wifi
Paid wifi
Outdoor pool
Restaurant
Breakfast buffet
Snack bar
Poolside bar
Entertainment staff
Evening entertainment
Airport transportation
Car hire
Meeting rooms
Baggage storage
Currency exchange
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Air conditioning
Private balcony
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Languages Spoken
English, Spanish, Catalan, German

Location

Puig Des Teix 4, 07183 Santa Ponsa, Calvia, Majorca Spain
Name/address in local language
Globales Playa Santa Ponsa
1,599Review382Q+A100Room tips
Traveler rating
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Ellen J wrote a review Apr 12
1 contribution
Room was cold no heating at all the weather was mostly cold heating didn't work. Could hear fans going round all night in my room. Constant humming noises . Staff in dinner hall rude and abrupt food always cold no variety had no taste. The hall always smelt raw . The view from my room and the second room that I had to purchase for my son and girlfriend had a poor view overlooking the bins. Everyday delivery trucks. Not what I was expecting .
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hoteles Globales Pionero, Director General at Globales Playa Santa Ponsa
Responded 5 days ago
Dear guests, we appreciate you taking the time to comment on your recent holiday at our establishment, at the same time, we regret that our services did not fully meet your expectations. We will review our heating system to ensure that it is in perfect conditions. We will look into the rest of your comments, especially in relation to our staff, and we‘ll take all necessary measures to ensure the quality and service we want for all our guests. We thank you again for your time and hope that your recent experience will not deter you from visiting any Globales Hotel on a future holiday. Best regards Globales Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kay S wrote a review Apr 9
32 contributions23 helpful votes
+1
Small rooms view was terrible very cold pools chicken and pork everyday food OK when it was cooked eggs not cooked chicken pink not enough sunbeds had to sit on chairs most days plus food is cold beautiful beach cleaning of room good not enough staff in dinner room plus building work going on next door building new hotel no doors on wardrobe slabs fell off wall they come 4 days later and placed back on without cement so if you move it it will fall again lucky no one was hurt
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: If you like overcrowding and lots of older people uncooked food cold pools no views this is the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hoteles Globales Pionero, Director General at Globales Playa Santa Ponsa
Responded 1 week ago
Dear guests, the management team would like to thank you for your kind comment. At the same time we regret that some of our services did not meet your expectations. It is true that at this time of the year the water in the outdoor pools is quite cold. On the outdoor terraces, it is not allowed to reserve sunbeds, this means that we have sunbeds available all day long. We regret that you did not fully enjoy our restaurant service. We have taken note of all your comments and will make the necessary changes in order to ensure the quality and service we want for all our guests. We look forward to welcoming you back to any of the Globales Hotels on a future holiday. Best regards from Santa Ponsa Globales Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rachel L wrote a review Feb 2024
Oswestry, United Kingdom3 contributions1 helpful vote
Spotless hotel. Food the best we have ever tasted in an all inclusive hotel. Pools disappointing as we're some of the staff. Great location but not enough sunloungers around the pool. Pizzeria was fab for snacks and kids had best nuggets ever!!!
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hoteles Globales Pionero, Director General at Globales Playa Santa Ponsa
Responded Feb 26, 2024
Dear guests, from Globales Pionero Resort we thank you for taking the time to comment on your holiday with us. It is important for us to know the opinion of all our customers. We are glad to know that you enjoyed our restaurant service, and at the same time, we take note of the rest of your comments. We look forward to welcoming you back on a future holiday. Best regards from Santa Ponsa Globales Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Johanna T wrote a review Jan 2024
1 contribution
The holiday was OK, was there from the 30th Sept 23 for 10 days. The weather was lovely, the food could have been better same stuff everyday, u also had to fight for loungers and try and get down to reserve one and even tho cleaners cleaned there was never any wet floor signs and the pool area was so dangerous tiles really slippery. Two days before we were due to come home I had an accident due to someone moving lounger, my foot got caught on the edge of it while I walk pass and even tho no signs the lifeguard came saying not to move them but people did. And I fracture my shoulder and wrist and got to have a operation now to replace shoulder. And I might not be able to go back to work neither. Sad mind was enjoying it a little but won't go back there.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Be careful
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LilianaS287 wrote a review Nov 2023
Tel Aviv, Israel11 contributions10 helpful votes
Good hotel, big variety of food. Engaged team, quiet rooms and quiet area. 5 minutes of walking to the buses to Palma and surrounding. 5 minutes from the beach. Big applause to Carlos at the reception, Manuel, David, Chris at try he dining room. Very well organised in times of hundreds (!!) of guests. Only negative point is the paying for the safe. 32 Euro per week…. 😬🤨 But definitely a very positive experience!
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hoteles Globales Pionero, Dueño at Globales Playa Santa Ponsa
Responded Nov 10, 2023
Dear Liliana, thank you for leaving us your comments and rating of your recent stay in our establishment. We are pleased to know that you had a good holiday enjoying our facilities and services. Your good and kind comments about our staff are very much appreciated. We would be delighted to welcome you back for a future holiday. Best regards from Santa Ponsa Globales Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Thad wrote a review Oct 2023
Minehead, United Kingdom3 contributions1 helpful vote
+1
Cleaning staff were excellent and very friendly. Most of the reception staff were miserably and very rude. Most, including managers, didn't wear badges and didn't identify themselves. An example in the dining hall e.g. We approached a 6 table area. 4 of the seats were taken, so we joined the other 2 free seats. The other 4 diners had finished their meals and left. The places were cleaned and cutlery replaced. We were the only 2 diners sitting at this 6 place table, after the other diners had finished. One of the staff (Pedro) approached us and asked why we were sitting at a 6 place table. We tried to explain that the other diners had finished. He wanted us to leave our places and move our food and cutlery to a 2 seater table. We refused. He had assumed that we'd taken a 6 seater table. He spoke, mostly, in Spanish. Thankfully, we speak Spanish, but spoke to him ONLY in English. He swore quite a few times. Very hostile. Some of the food was very nice and there was some pleasant choices, especially the breads and desserts. Much of the meat was cold, after it had been cooked. The red meats were very tough. The chefs refused to cook fresh eggs, even though the older eggs were cold. There was plenty of selection of drinks and coffees. The expresso coffees were fresh and delicious.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: The beach is very close and has lovely sand, with sunbeds. Go there. Shops are very close,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hoteles Globales Pionero, Director General at Globales Playa Santa Ponsa
Responded Oct 25, 2023
Dear customers, from the management of Globales Santa Ponsa Park, we regret that our services did not meet your expectations, and at the same time, we apologize for the inconveniences you are reporting. Our priority is the well-being and satisfaction of all our guests. For this reason, we have taken note and will investigate all incidents, especially those related to our staff, and will take all necessary measures to ensure the service and quality we want for all our guests. We are glad to hear that you enjoyed our catering service, and thank you for your kind comments about our housekeeping department. Many thanks for your time, we hope that your recent experience will not prevent you from visiting any other Globales Hotel in the future and enjoy a better and more relaxing holiday. Best regards, Globales Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BigAl wrote a review Oct 2023
Basingstoke, United Kingdom1 contribution2 helpful votes
+1
Fantastic holiday all round! I don’t know what all the bad reviews are for because it’s in the perfect location, there’s loads of options on the buffet and the pool is quiet and relaxing. Plus it’s right near the beach. You’re booking a 3* hotel not The Ritz. The rooms are slightly dated but who spends all the holiday in their room, you sleep there, it does the job. Plus people moaning about the walk to the other sister hotel for the breakfast lunch and dinner, how lazy are you, it takes less than 30 seconds to walk there. The buffet is packed full of all different types of decent food, and it changes daily. Also, if you arrive late and miss dinner, like we did, you can get food at the “pizzeria” which is open until midnight. It’s got food from the dinner that they didn’t get to put out on the buffet so you don’t starve and there’s a bar there too. Also, you may have to carry a cup around to get drinks on the all inclusive but we forgot ours and the bar lady gave us new ones. The only time you need to carry your cup to get drinks is if you are around the pool area. If you have all inclusive you can get free cocktails, wine, beer, soft drinks and more. All the staff are super helpful and nice. The location itself is perfect! A 2 minute walk to the beach is ideal, I was there everyday. Right downstairs is a little bar run by a really nice guy called Carlos. There’s multiple shops and restaurants all around. Can’t fault the place. Overall, me and my girlfriend loved the holiday. It was extremely great value for money and if you’re not a moody old human you’ll have a great holiday too.1 It’s perfect for what it is.
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Hoteles Globales Pionero, Dueño at Globales Playa Santa Ponsa
Responded Oct 20, 2023
Dear Guest, From Hotel Playa Santa Ponsa we appreciate the time you have taken to write a review about your holiday with us. We are glad to know that our services have been above your expectations and that you have been able to enjoy it. It is important for us to know that you appreciated our value for price and our position. All these good comments are a source of motivation for us to keep on working and improving our establishment and our services. We look forward to welcoming you in the near future in one of our Globales Hotels. Best regards from Santa Ponsa Globales Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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steve w wrote a review Oct 2023
Chichester, United Kingdom91 contributions83 helpful votes
Much nicer room than the Playa across the road. Large TV, fridge, walk in shower. Well worth the 5 euros per person per day. The safe is not free unless you have booked with Tui. 2 large lifts. The plates in the restaraunt were only sometimes hot, mostly cold. The OK ish, food always needed to go into the microwave. Nice puddings. No Cava at breakfast. Perfect location, fantastic beach. Staff, bar, cleaners, reception all helpful and friendly, I can't understand bad reports about the staff.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hoteles Globales Pionero, Director General at Globales Playa Santa Ponsa
Responded Oct 17, 2023
Dear Steve, Thank you very much for sending us your opinion about our Hotel. We are glad to hear that you enjoyed our facilities and services. We have taken note of your comment and will check our buffet equipment to ensure that the temperature is correct. We are very pleased with your good comments about our services, cleanliness, reception, location and especially the friendliness of our staff. We look forward to welcoming you back on a future holiday with us. Best regards from Santa Ponsa Globales Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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steve w wrote a review Oct 2023
Chichester, United Kingdom91 contributions83 helpful votes
we booked with Easyjet holidays, we really wanted to book either the Globales Pionero or the Globales Park across the road, but they were not available with Easyjet. Once we saw our room we realised the comments on trip adviser were true, it was tiny and out of date, The shower was the worst I've ever seen! No shower gell or rack to put your own. The safe is not free unless you have booked with Tui. Really tiny lift, only big enough for 2 people and 2 suitcases. We went back to reception to upgrade to the Globales Park across the road, A couple of good points about the Playa 3 star compared to the 4 star Globales Park was a much more relaxed pool, with plenty of sunbeds and shade. Plate warmers in the restaurant, but no show cooking. No Cava at breakfast.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hoteles Globales Pionero, Dueño at Globales Playa Santa Ponsa
Responded Oct 17, 2023
Dear Steve, from Hotel Globales Playa Santa Ponsa, we thank you for taking the time to comment and evaluate your recent stay with us, at the same time we regret that our facilities did not meet your expectations. Customer satisfaction is very important to us, for this reason, we are working very hard to be able to offer our guests the best possible holiday, we apologize that this was not the case. We take note and will look into your comments for future renovations and improvements. We hope and look forward to welcoming you back to any of the Globales Hotels in the future. Globales Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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J B wrote a review Oct 2023
S Yorkshire18 contributions17 helpful votes
We arrived and went to check in at the Hotel Santa Ponsa one of the hotel's 2 other sister hotels across the road which we visited in July this year and loved it it was so quiet to find that they had supposedly upgraded us to the Santa Ponsa Park, our thoughts we oh no. We were well aware that this was a very noisy hotel as we witnessed in July it is geared up for families with very noisy children which were left to run riot around the pool areas and inside, screaming and shouting playing ball in the pool which when I walked past on more than one occasion was hit by a ball. We were given a room on the 5th floor which over looked a terrace area full of solar panels and was told this was an upgrade we asked to move rooms but were told they were full so just accepted it was a bed for the night and was able to use the facilities in our chosen hotel across the road until it closed last Tuesday. There was no way we were staying through the day with kids running riot all over the place so headed down to the beach. The hotel is spotlessly clean throughout and to be honest the food was quite good, however around the pool with them jumping in and out was very wet on the tiles and extremely dangerous. We witnessed a lady who slipped and broke her wrist on the 2nd day of their holiday. Can't comment about the entertainment never stayed in was glad to escape. It is true about the sun lounger scroungers we were always down for breakfast first to escape the crowds and it is unbelievable how they queue for the best loungers, so sad. This hotel is definately for families and not for the older guests we shall never return which is such a shame as it is a beautiful hotel building wise.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hoteles Globales Pionero, Director General at Globales Playa Santa Ponsa
Responded Oct 16, 2023
Dear guests, from the Globales Pionero and Santa Ponsa Park Complex, we would like to thank you for taking the time to comment on your recent holiday at our establishment. Your detailed analysis will be of great help to us to know all the aspects of our Hotel. At the same time, we regret the inconveniences you are reporting. The well-being and satisfaction of all our guests is very important to us. It is true that we have a mostly family clientele, and we try to ensure that the behaviour of all of them, including children, is correct. We understand that they are children and that there are times when they can be difficult. For this reason we apologise for any inconvenience this may have caused you. We are already working on a change of protocol to prevent them from reserving the sunbeds around the pool. We thank you for your good comments about our cleanliness and our restaurant service. We are sorry that you did not fully enjoy your holiday, and we would like you to have a better and more relaxing holiday at any of the Globales hotels in the future. Best regards Globales Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$107 - $199 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
santa ponsa park
FORMERLY KNOWN AS
Globales Santa Ponsa Park
LOCATION
SpainBalearic IslandsMajorcaCalviaSanta Ponsa
NUMBER OF ROOMS
269
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GLOBALES PLAYA SANTA PONSA - Updated 2024 Prices & Hotel Reviews (Spain)

Frequently Asked Questions about Globales Playa Santa Ponsa
Which popular attractions are close to Globales Playa Santa Ponsa?
Nearby attractions include Playa Santa Ponca (0.2 miles), Flozzies Bar (0.3 miles), and Sean's Place (0.2 miles).
What are some of the property amenities at Globales Playa Santa Ponsa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Globales Playa Santa Ponsa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Globales Playa Santa Ponsa?
Yes, parking is available to guests.
What are some restaurants close to Globales Playa Santa Ponsa?
Conveniently located restaurants include Italian Fushion, Door to India, and Baguette Land.
Are there opportunities to exercise at Globales Playa Santa Ponsa?
Yes, guests have access to a pool during their stay.
Does Globales Playa Santa Ponsa have airport transportation?
Yes, Globales Playa Santa Ponsa offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Globales Playa Santa Ponsa?
The staff speaks multiple languages, including English, Spanish, German, and Catalan.
Are there any historical sites close to Globales Playa Santa Ponsa?
Many travelers enjoy visiting Biggest Pine Tree (3.2 miles).
Is Globales Playa Santa Ponsa accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.