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PortAventura Hotel Mansion de Lucy

Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveler (245)
Room & Suite (26)
Dining (22)
Certificate of Excellence

About

#12 of 93 hotels in Salou
Location
Cleanliness
Service
Value
Certificate of Excellence
Discover the exclusivity of the most majestic and elegant of our hotels, a fully-themed Far West Victorian building with spacious and sumptuous rooms of high quality and all manner of extras that will make your stay a dreamy experience. Enjoy unlimited access to PortAventura Park during your entire stay, plus one-day access to Ferrari Land and exclusive benefits for guests. PortAventura World is the Mediterranean’s largest family resort, a unique holiday destination with three theme parks: PortAventura Park, Ferrari Land, and Caribe Aquatic Park, along with six themed hotels and exclusive benefits.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Children Activities (Kid / Family Friendly)
Concierge
Laundry Service
Multilingual Staff
Non-smoking hotel
Outdoor pool
Sauna
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family

Location

Full view
62Somewhat walkable
Grade: 62 out of 100
13Restaurantswithin 0.75 miles
6Attractionswithin 0.75 miles
230Reviews
18Q+A
1Room tip
Traveler rating
  • 141
  • 53
  • 16
  • 9
  • 11
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Popular mentions
This hotel is all they promise it to be! A five star hotel with 5 star service! We arrived and we were sure there was no one else at the hotel, even though it seems the hotel was nearly fully booked. We traveled with 2 teenagers, and took the suite (there are only 2 of them)-
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The hotel is nice and it has the flavor of "old mansion". The rooms are clean and spacious and I was surprised that they have found a solution to accommodate us in one apartment, even we were 2 adults and 3 kids, which was good. The amenities are very nice. The location of the
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Lovely hotel, small and full of fine details. The little number of rooms in the building makes all services more special to each guest. Super nice staff, specially with the kids, we enjoyed so much our stay.
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This place was a joke. The location is the further than all the rest of the hotels. It's understaffed. No duty manager. Opened bottles in the complimentary minibar.. Phone does not work. Dirty under the couch never been cleaned. Unclear instructions about the tickets for the
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Response from PA_PortAventura, Manager at PortAventura Hotel Mansion de Lucy
Responded Sep 2, 2015
Dear Hassan, we are sorry to hear your comments regarding your experience in the hotel. As you were informed during your stay, the hotel has a duty manager available at all times during the day to ensure optimal attendance of our guests. In addition, you were put in contact with the director of another hotel when you requested this at 12 o’clock at night, so that all of your requests could be met, and we are sorry that despite verifying that the telephone was working correctly, repeating the cleaning process with great care and making an exception to facilitate your transport to the park, your experience did not meet your expectations. The hotel Mansión de Lucy is located next to the Hotel Gold River with direct access to the park, and its location allows us to ensure the highest levels of privacy and relaxation to guests; and we greatly appreciate your input with regards to the information regarding the distance, which will be taken into account, and we also apologize if you were not adequately informed that the pick-up service applies to delivery to the hotel of products purchased in shops, but not to the transport of the ride photos, and that it is not necessary to check out unless additional charges have been incurred. Sincerely, PortAventura.
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PRICE RANGE
$329 - $717 (Based on Average Rates for a Standard Room)
LOCATION
SpainCataloniaProvince of TarragonaCosta DoradaSalou
NUMBER OF ROOMS
31
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