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Apartaments CYE Salou

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Plaza de Europa, 2, 43840 Salou Spain
Update from hotel: This property is temporarily closed until 03/31/2021.
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Traveler (46)
Room & Suite (7)
Pool & Beach (6)

About

#30 of 96 hotels in Salou
Location
Cleanliness
Service
Value
Travelers' Choice
Apartaments CYE Salou is an apartment complex located just 200 metres from the promenade and Salou Beach, in the heart of the city’s shopping district and just a 10 minute walk away from PortAventura World. There are 69 fully-fitted apartments that sleep from 2 to 4 people. Among the services we would highlight: 24 hour reception, WiFi zone and Internet corner, swimming-pool, apartment cleaning service, etc
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Full view
Property amenities
Parking
Free internet
Wifi
Pool
Outdoor pool
Sun umbrellas
Laundry service
Room features
Air conditioning
Safe
Seating area
Sofa
Wake-up service / alarm clock
Kitchenette
Microwave
Bath / shower
Refrigerator
Kitchenware
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, French, Russian, Spanish and 3 more
58Reviews188Q+A10Room tips
Traveler rating
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Popular mentions
Patricia M wrote a review Apr 2020
Bristol, United Kingdom87 contributions57 helpful votes
This is not a review of the hotel as such but more of a comment of how helpful they have been .I booked to stay here but due to the virus loveholidays cancelled which i understand but having tried to get information from them is not possible they didnt help what so ever no refund offered nothing complete shut off.So i contacted the hotel i cannot believe how helpful they have been i no this is not the way this site operates but i would like customers to know just how helpful they have been .I will book with them directly when i do go ,THANK YOU SO MUCH CYE
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Date of stay: April 2020
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Response from apartamentsCYE, Director General at Apartaments CYE Salou
Responded May 11, 2020
Dear Patricia M, We want to thank you very much for your kind message! It are very difficult moments in the whole world, there are so many uncertainties due to COVID-19. We are working from our homes to protect ourselves, receiving your message is such a support for us. Our main purpose is the satisfaction of our guests, we are very happy that we could help you. It is an honor to hear that you would like to book directly with us, the prices for 2021 are already uploaded. We are really looking forward to your visit!! Yours sincerely, The Management.
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ciaracorry wrote a review Jan 2020
Omagh, United Kingdom6 contributions7 helpful votes
We arrived to have to pay €80 straight away which I never seen mentioned . I wanted to pay by card but it had to be cash. We arrived in our room only positive was the balcony was a sun trap however the hotel is on the edge of a very busy roundabout the traffic noise was horrific . The noise from passing party goers at night went in to 5am then traffic started at 6 . The main bus stop was just below our window . I did ask to be moved but the lady on reception was so rude and told me there were no more rooms . So we had to stick it out . We could never get a sun bed by the pool . Would never return . Think you mined to state if guests are staying at the front of the hotel they should be warned about the roundabout and the bus stop . I was so dissapointed with our stay
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Date of stay: August 2019
Rooms
Cleanliness
Service
Room Tip: Do not stay at the front of hotel def not floor 1 above the bus stop
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Response from apartamentsCYE, Director General at Apartaments CYE Salou
Responded Feb 28, 2020
Dear Ciara Corry, We want to thank you very much for your stay with us and the time devoted to let us know your opinion. Opinions are very important for us because we are looking for continuous improvements and the satisfaction of our guests is our main purpose. We are very sorry to hear that you perceived your stay with us as disappointed. We want to thank you very much for the good opinion about the balcony of the apartment. We are very sorry to hear that you were not informed that all our guests need to pay a breakages deposit of 80 Euros in cash. The breakages deposit is for possible damages to the apartment. If the apartment is in the same condition as at arrival, we return the breakages deposit completely. We inform all the guests that book directly with us that they need to pay a breakages deposit, all the agencies are also informed. 99% of the deposits are returned to our customers. We are very sorry to hear that you didn’t knew that we are located in the center of Salou, this is not a secret. We are located at Europe Square the main roundabout of Salou. Most of our guest perceive our location as one of our main strengths. Silence during the night is very important for us, we have a night porter that controls everything, but we would like to ask you to understand that controlling people that are walking down the streets is very difficult. We regret to hear that you had a bad experience with one of our receptionist. Sometimes it is impossible to move customers due to the fact that we are fully booked but of course that' s no reason to be rude we are going to investigate about this matter. We are so sorry to hear that you could never get a sun bed by the pool. It is forbidden to reserve the sunbeds. We walk several rounds to see if people are occupying the sunbeds without being in the swimming pool, if there is nobody we leave a small paper informing that it is forbidden to reserve the sunbeds, if nobody returns to the sunbeds we will remove the towel because we understand that all the sunbeds need to be at free disposal of our guests. For us it was a pleasure to receive you as one of our guests. We really hope that you will give us a second change and that we will receive you on a future occasion. Yours sincerely, The Management.
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terry l wrote a review Nov 2019
East Sussex, United Kingdom89 contributions39 helpful votes
excellent location bars, restaurants and supermarkets all on the doorstep, large clean rooms, comfy beds, lifeguard always on duty by the pool, very nice and friendly place to stay, and only 5 minute walk to the beach
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Date of stay: June 2019
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Response from apartamentsCYE, Director General at Apartaments CYE Salou
Responded Nov 21, 2019
Dear Beaverstoe, We want to thank you very much for your stay with us and the time that you have dedicated to let us know your opinion. Opinions are helpful to achieve continuous improvements and the most important thing is the satisfaction of our guests. We want to thank you very much for writing a five-star review about our apartments! We are very happy to hear that we are ticking all the right boxes. We want to thank you very much for your good opinion about our central location, at Europe Square with everything you need within reach. We are very happy for your opinion about our large and clean apartments, hygiene is very important for us. We want to thank you very much for your positive opinion about our lifeguard. For us it was a pleasure to receive you as one of our guests. We really hope that you will repeat your stay with us so we can meet you on a future occasion. Yours sincerely, The Management.
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233 wrote a review Nov 2019
1 contribution
Great Central location. Apartments good size and clean. Only downside if any was the sunbeds at the pool very uncomfortable. But other than that staff really friendly great value for money. Will definitely be returning at some point next year
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Date of stay: October 2019Trip type: Traveled with family
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Response from apartamentsCYE, Director General at Apartaments CYE Salou
Responded Nov 13, 2019
Dear guest, We want to thank you very much for your stay with us and the time devoted to write your opinion. Opinions are very important for us because we are looking for continuous improvements and the satisfaction of our guest is our main purpose. We are so happy with the fact that you gave us a five star opinion. We want to thank you very much for your positive opinion about our great and central location. We are located at Plaça Europa and bars, restaurants, shops, the beach and Port Aventura are all on walking distance. Thank you for the good opinion about the size and cleanliness of our apartments. For us it is a pleasure to read that you perceived that you got great value for money. It is so good to hear that our staff members are really friendly, most of our staff members are working with us for a very long time and truly they always try to make our guests feel comfortable. We are very sorry to hear that you perceived our sunbeds as uncomfortable, we will write this part of your review down to assess if we can change anything for the upcoming season. For us it was a pleasure to receive you as one of our guests. We are really looking forward to receive you in 2020! Yours sincerely, The Management.
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Paul S wrote a review Nov 2019
Wales, United Kingdom1 contribution
We stayed here for 5 nights in October, staff were brilliant, rooms very big , beds are comfy, and hotel location is perfect, would highly recommended this hotel if your looking for self catering as rooms fully equipped with fridge, cooker and all the essentials , super market next door, and plenty of restaurants in walking distance ,
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Date of stay: October 2019Trip type: Traveled as a couple
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Response from apartamentsCYE, Director General at Apartaments CYE Salou
Responded Nov 13, 2019
Dear PaulsX7692DQ, We want to thank you very much for your stay with us and the time that you have dedicated to let us know your opinion. We want to thank you very much for the fact that you gave us the maximum score of five stars. We are very happy to read that you had a brilliant stay with us. We want to thank you for your good opinion about the size of our apartments, the comfortable beds and our perfect location. We are very happy to read the good words you are saying about our staff members. For us it is an honor that you would highly recommend our apartments. For us it is a pleasure to receive guests as you. We really hope to welcome you on a future occasion. Yours sincerely, The Management.
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PRICE RANGE
$56 - $171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cye salou hotel salou
LOCATION
SpainCataloniaProvince of TarragonaCosta DoradaSalou
NUMBER OF ROOMS
69
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Frequently Asked Questions about Apartaments CYE Salou
Which popular attractions are close to Apartaments CYE Salou?
Nearby attractions include The Butler (0.1 miles), Danny Boy (0.2 miles), and Bosc Aventura Salou (0.2 miles).
What are some of the property amenities at Apartaments CYE Salou?
Some of the more popular amenities offered include a pool, laundry service, and free internet access.
Which room amenities are available at Apartaments CYE Salou?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
Is parking available at Apartaments CYE Salou?
Yes, parking is available to guests.
What are some restaurants close to Apartaments CYE Salou?
Conveniently located restaurants include T-BONES and TACOS, The Roadhouse, and The Fox and Hounds.
Are there opportunities to exercise at Apartaments CYE Salou?
Yes, guests have access to a pool during their stay.
Is Apartaments CYE Salou located near the city center?
Yes, it is 0.2 miles away from the center of Salou.
Which languages are spoken by the staff at Apartaments CYE Salou?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, Dutch, and Catalan.
Are there any historical sites close to Apartaments CYE Salou?
Many travelers enjoy visiting Torre Vella (1.0 miles), Torre del Puerto (4.5 miles), and Villa Romana de Barenys (1.1 miles).
Is Apartaments CYE Salou accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.