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Best Cap Salou

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Best Cap Salou
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736 Reviews from our TripAdvisor Community

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Showing 225: English reviews
Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Must say I was worried when I booked this hotel. This was our first experience of all inclusive holiday (also does half & full board). On the whole the hotel was clean and tidy and our room was in a nice location. Hotel was right on the beach which was nice but it wasn't a private beach as we were... More 

Helpful?
2 Thank Jen G

Travelers are raving about these Salou hotels

Shrewsbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I don't understand some very bad reviews about this hotel, you definitely get what you paid for, food is very good with good choice. Hotel is located just 100 yards from small sandy beach and about 5 min walk from bigger one. Hotel is very busy but it is peak of the season so understandable. Restaurant also busy but if... More 

Helpful?
2 Thank Gordon133
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

So we came back from here yesterday and honestly we loved it. Firstly I'll start by saying we gave it a 4 rating because there was a few MINOR problems. Starting with these, its more constructive criticism than a complaint. 1. Our rooms were not ready when we got there. We had to wait half an hour but by the... More 

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3 Thank Kirsty W
Derby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 12, 2016

The weather was perfect, sunny every day. The beach was small and clean, the sea was that clear you could see tiny fish. The hotel reception area was clean and bright, staff were very helpful, particularly when my granddaughter tripped and fell on the veranda outside our rooms, cutting her chin badly. The staff phone a taxi straight away which... More 

Helpful?
1 Thank Mazawatee
Level Contributor
5 reviews
2 of 5 stars Reviewed August 11, 2016 via mobile

Would not say this is a 4* hotel! We went all inclusive and the food was OK deserts we're the best out of the food! The actual restaurant/canteen was like feeding time at the zoo, rude guests one women actually pushed my 4 year old out the way! I have never seen anything like it! The workers at the hotel... More 

Helpful?
Thank Littlelarza87
BestHotels2016, Gerente at Best Cap Salou, responded to this review

Dear Guest, First of all we would like to thank you for sharing your comments about our hotel and also clarify that our hotel is 3 star. We are sorry for not having met your expectations and for any inconvenience you might have had. We hope to have the chance to welcome you again and recover your confidence. Kind regards,... More 

Hebburn
Level Contributor
3 reviews
2 of 5 stars Reviewed August 10, 2016 via mobile

Well where do we start undercooked food served by rude overworked staff that cant understand a word you say basic food in restaurant don't expect any entertainment cause there's none the fight on a morning to get sun beds is a joke Russians and Germans seem to rule the place very rude people we went with a 8yr and a... More 

Helpful?
Thank Michael D
Perth, Australia
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed August 9, 2016

Potentially ok but continually let down by the basics. Reception - we found them to always be accomodating, especially Martha who was lovely. Room - 2nd floor family room initially very small with two double beds with balcony view over car park/ tennis court. We managed to move to ground floor family room which was twice the size and a... More 

Helpful?
1 Thank Coogeefamilyof4
BestHotels2016, Gerente at Best Cap Salou, responded to this review

Dear Guests, Thank you for sharing your comments. We are happy that you appreciated our reception service and your hotel room. Regarding the high occupancy we would like to add that we are a family hotel, therefore we have many families with children staying with us, especially during the school holidays. For the same reason, we do not offer night... More 

Pecs, Hungary
1 review
4 of 5 stars Reviewed August 9, 2016

We stayed at the hotel from 21-28 July. Overall we were satisfied with the services, however we surprisingly realized at home that our money was stolen from the hotel room. We stayed there with our friends next door, and their money was stolen as well. We got really mad at home, as it was quite a lot of money and... More 

Helpful?
Thank fehersziszi
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
Official Description (provided by the hotel)
Located just in front of the sea, in the tourist area of Cap Salou. Comfortable rooms with balcony, fully fitted bathroom, telephone, satellite TV, security door lock, heating, air conditioning and optional safedeposit box. Buffet restaurant with show cooking, national and international cuisine, pizzeria from June to September, bar and snack-bar. Swimming pool (for adults and children) gym and children’s area. Optional services: parking, spa, indoor swimming pool, massage, internet corner, gift shop, hairdresser´s, tennis court and ping-pong. ... more   less 

Additional Information about Best Cap Salou

Address: Cala de la Font 1, 43840 Salou, Spain
Location: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Price Range: $40 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Cap Salou 3*
Number of rooms: 497
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Also Known As:
Best Cap Salou Hotel Salou
Hotel Style:
#17 On the Beach Hotel in Salou
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