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MedPlaya Piramide Salou

Hotels.com$80*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
$83*
$80*
$83*
$80*
$83*
$80*
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MedPlaya Piramide Salou
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832 Reviews from our TripAdvisor Community

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Showing 492: English reviews
Reviewed April 9, 2017

Foul smelling room all week, no kettle. Problem on arrival over payment. baby pool dry, main pool too deep for kids, no poolside bar for drinks or ices. ajoining door in room next door with no lock. Wife had hand bag stolen, all holiday cash, cards, camera and all families passports stolen. Hotel refused to review security cameras. Very unhelpful,...

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Helpful?
2Thank Martin N
MedplayaGR, Director de Relaciones con Clientes at MedPlaya Piramide Salou, responded to this review

Hello Martin N, We are sorry to read that even though our staff tried to assist in any way possible, helped you fill in the police report, paid the taxi to get to the police station and even went to collect the bag when it was founded later this day and brought it to you to the hotel, also the...

Mansfield
Reviewed April 9, 2017

Hotel is well situated, a five minute stroll to shops and beach, 15 mins to train station. It is very clean, housekeeping is excellent, clean towels daily. Only draw back to room was "family room" (2 adults and a 13 year old boy and 14 year old girl) was four beds, in a line, in one room. But they were...

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Helpful?
1Thank selwonk6
MedplayaGR, Director de Relaciones con Clientes at MedPlaya Piramide Salou, responded to this review

Hello selwonk6, We are delighted that you enjoyed your family holiday with us at the Hotel Pirámide. We would like to take this chance to offer you to take a look on our web page at Club Service Double Room with Balcony. Those are bigger and more comfortable rooms for a family of four. However, we only have 5 superior...

Wolverhampton, United Kingdom
Reviewed April 2, 2017 via mobile

Good location room was clean and very comfortable we had heating/aircon a mini fridge and the safe was free of charge. The bed was good i slept very well during my stay, room was cleaned daily with fresh towels if needed,food was plentiful and changed daily there was something for all tastes. I will say avoid the rose house wine...

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Helpful?
1Thank Steve M
MedplayaGR, Director de Relaciones con Clientes at MedPlaya Piramide Salou, responded to this review

Hello Steve M, Thank you for taking the time to share your report with regards to your recent break at the Hotel Pirámide. Our aim at MedPlaya is to offer good value for money with a friendly service so we are pleased that you found this to be the case. We do have English news channel, we hope you spoke...

Birmingham, England
Reviewed March 27, 2017 via mobile

Not great! 3 star, not 4. Regular holidayers to Spain and the canaries so know what to expect re decor and food. Rooms ok but not a single English Channel on the TV to watch whilst getting ready. Food just about a 3 star. Drinks ok if you can get one as one as only one staff on the bar...

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Helpful?
Thank ScSophxxx
MedplayaGR, Director de Relaciones con Clientes at MedPlaya Piramide Salou, responded to this review

Hello ScSophxxx, Your feedback and comments are important to us and so we are sad to learn that many aspects of the Hotel were not to your liking. We do have English news channel on TV, BBC news and it should work in your room. We hope that if you brought this to the attention of our front desk, they...

Reviewed March 24, 2017

The hotel is rated as a four star, however, it could be rated 3 or 4 star. A nice place to stay in the winter months especially when the children are at school. It appeared that this time of year the Spanish pensioners go there for their holidays. The food is buffet with a wide variety to suit everyone. The...

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Helpful?
3Thank Jayne G
MedplayaGR, Director de Relaciones con Clientes at MedPlaya Piramide Salou, responded to this review

Hello Jayne G, We are pleased to hear that you were happy with the service that you received from all the staff. Our aim at the Hotel Rio Park is to offer good value for money with a friendly service so we are very pleased to hear that you found this to be the case. We do hope that you...

Reviewed February 18, 2017 via mobile

Hotel room was spot on couldn't ask for much more the staff were all very nice and helpfull only thing bad was the food I'm very picky and all I really ate was chips ...when I walked into the restaurant all the meat was sitting out in the open for God knows how long ... when should of been in...

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Helpful?
1Thank Flipper666
MedplayaGR, Director de Relaciones con Clientes at MedPlaya Piramide Salou, responded to this review

Hello Flipper666, We are sorry to hear that you did not enjoy the food options available at the hotel during your latest stay. Please be assured that our kitchen are regularly inspected and that we carry out all the necessary health and hygiene requirements. All of our food is served up directly from our kitchens. We are pleased to hear...

Reviewed February 9, 2017 via mobile

I have booked with Medplaya last year and I tell you for sure, I will definitely do it again. I have experienced a great costumer service at Piramide Salou. Those guys are the most hard working I have ever seen, always smiling and always ready to run the extra mile for you. There was nothing to much for them, nothing...

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Helpful?
3Thank Diana Roxana S
MedplayaGR, Director de Relaciones con Clientes at MedPlaya Piramide Salou, responded to this review

Hello Diana Roxana S, Thank for choosing to stay with us at the Hotel Pirámide and for sharing your impressions of the Hotel. We are pleased to hear that you were happy with the services and facilties available and that you enjoyed the food selections and found the staff all to be friendly. We are even happier to hear that...

Lee, United Kingdom
Reviewed January 17, 2017

the travel agent refused to book our references on booking until later so i emailed the hotel. they were closed over the winter but answered me to let me know. i contacted them later and they quickly replied saying they could not promise anything but would do their best. we got everything we asked for and the room was the...

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Helpful?
3Thank Sandra Elaine Y
MedplayaGR, Director de Relaciones con Clientes at MedPlaya Piramide Salou, responded to this review

Hello Sandra Elaine Y, We are encouraged to hear that your first visit was an enjoyable one and that you found the hotel to be clean and were satisfied with our customer service. We do hope hope that you will return again in the future, please feel free to contact us for any information and ask for offers for returning...

Reviewed November 14, 2016 via mobile

Nice hotel, good location & price. Five friends returned to Salou to catch up with friends who live in Salou. Although at the seasons end, Salou as ever is popular with Spanish visitors who dress for the cold but if from the UK, it's mild and ok for shorts & shirt..day or night. Only a few bars open but still...

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Helpful?
1Thank keith s
MedplayaGR, Director de Relaciones con Clientes at MedPlaya Piramide Salou, responded to this review

Hello keith s, Thank you for your comments on your recent stay at the hotel Pirámide. We could not be happier to know that you had a nice stay with us altough it was the end of the season and that you found the location of the hotel to be good. We hope to get the opportunity to welcome you...

Chelmsford, United Kingdom
Reviewed November 12, 2016

Great location Great food Very clean Rooms very clean tidy fresh towels daily Staff very friendly Walking distance to portaventura Close to the beach and loads of shops to look at Definitely recommend this hotel would go back 😊👍

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Helpful?
1Thank hayleybrett2016
MedplayaGR, Director de Relaciones con Clientes at MedPlaya Piramide Salou, responded to this review

Hello hayleybrett2016, We are delighted to read that you had a amazing stay at the hotel Pirámide. It is fantastic to read that you thought that the rooms were very clean and staff very friendly. We are looking forward to welcoming you back to the Pirámide for another holiday! Kind regards, Guest Relations team, MedPlaya hotels

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Laundry Service
  • Concierge

Additional Information about MedPlaya Piramide Salou

Address: C/ Viladomat, 9, 43840 Salou, Spain
Location: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Price Range: $58 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — MedPlaya Piramide Salou 4*
Number of rooms: 230
Reservation Options:
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Also Known As:
Med Playa Piramide Salou Hotel Salou
Sol Melia Salou
Sol Piramide Hotel Salou
Sol Piramide Salou
Hotel Style:
#14 On the Beach Hotel in Salou
#26 Luxury Hotel in Salou
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Questions & Answers

Here's what travelers have asked, with answers from MedPlaya Piramide Salou staff and other travelers.
60 questions
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Questions? Get answers from MedPlaya Piramide Salou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“3 floor is the best for me.”
839sunshined, 1 week ago | Read review
“Book another hotel.”
martinnK3016SS, Apr 9, 2017 | Read review
“we got a side room this time opposite apartments but was fine. dining room is on first floor.”
sandraelainey, Jan 17, 2017 | Read review
“Some balconies are massive, we had room 208 the sun is there dawn until dusk”
356tracyb, Sep 25, 2016 | Read review
“Higher floors have better views.”
LYPud, Sep 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Hotels.com
$80* /night
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Expedia.com$80
TripAdvisor$80
Booking.com$83
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*Disclaimer
Prices are for 1 room, 2 adults
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