Playacartaya Aquapark & Spa Hotel
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Calle de Diego de Almagro 1 Urb. Nuevo Portil, 21459 Cartaya Spain
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$129
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Pool & Beach (326)
Room & Suite (296)
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What you can expect during your stay
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 3 in Cartaya
Location
3.7
Cleanliness
3.9
Service
4.2
Value
3.8
At the Playacartaya Aquapark & Spa Hotel you'll find the ideal accommodation for enjoying your holidays in Cartaya. The hotel offers comprehensive services and facilities, including entertainment shows, sporting activities... For a relaxing moment we offer the services of our Senzia Spa & Wellness centre where you can rejuvenate with our personalized treatments. Besides, offers an amazing water park (1200 m²) which features: 1 open slide of two full turns and 9,5m high. 3 multi-slide slides of 9,5m high. 1 whirlpool slide of 44m of sliding in bowl with drop to an independent pool. As well as a fun Splash area (500 m²) with: 1 Playground with floating bridge and water games with fountains, 1 open slide of 5.60m high and 32m long. 1 water slides with two slopes of 2,80m high and 8m long. 1 open slide of 4,2m high and 30m long. 1 water slide for children of 1,40m high and 6,40m long. 1 water slide for children of 1,40m high and 3m long.
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Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Parking
Paid wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Poolside bar
Game room
Mini golf
Water park
Darts
Entertainment staff
Evening entertainment
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Hammam
Head massage
Massage
Salon
Solarium
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Room types
Ocean view
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, French, Spanish, German
Location
Full view
Contact
Calle de Diego de Almagro 1 Urb. Nuevo Portil, 21459 Cartaya Spain
Name/address in local language
Getting there
Rental CarsSee all Cartaya rental cars
2279Reviews124Q+A5Room tips
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I enjoyed the hotel and most of all the location. The beaches next to the hotel are stunning and if you get the imperial all inclusive package you also get free ferry across to La Flecha which is a virgin beach. The staff in the hotel are very friendly and efficient, special mention to Cristina and Fatima. The Drinks are top quality and hardly any waiting to get them. The Hotel is an aquapark so Children and playing constantly. On the negative side, the entertainment wasnt that great and the food was not as expected, but if you are staying in this area you should consider eating out at El Rompido, lovely food everywhere. All in all, loved the hotel, the Spa, The service and the surroundings. Cannot wait to return.
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Date of stay: August 2021Trip type: Traveled
Helpful
+1
It is a nice comfortable hotel with fully equipped rooms, separate bathroom (tube & shower included) and toilet. Bars offer good choice of drinks and snacks. For AI customers some items on the offer are not free but with reduced price. Every evening at 20:00 is happy hour. During season it is truly family spot e.g. aquapark for small and grown ones are busy and kids are running forth and back. During day animation team organises different activities for adults and kids. Food is good (lot of good fish and Spanish cuisine) but most of them are the same day after day (monotony).
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Date of stay: June 2021
Value
Location
Service
Room Tip: With front river/sea view
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Helpful
Response from Senator Hotels y Resorts, Dueño at Playacartaya Aquapark & Spa Hotel
Responded Aug 2, 2021
Dear guest, Thank you so much for sharing your experience with us. Please know that it is our aim that you spend great holidays with us and this is what we are working for and trying to improve every day. We are at your whole disposal and hope you can come to visit us soon. In the meantime we will keep working to achieve all our guests enjoy their stay at the hotel. Best regards, Joana Dos Santos. GM. Playacartaya Aquapark& Spa Hotel
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Hotel is located in a quiet and cozy part of the coast. Beach is wonderful. Hotel itself is one of the most clean place I ever been. Super friendly stuff. Awesome food and facilities. Highly recommended especially if you travel with kids.
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Senator Hotels y Resorts, Dueño at Playacartaya Aquapark & Spa Hotel
Responded Aug 2, 2021
Dear guest, Thank you for taking the time to review your stay with us at Playacartaya Aquapark & Spa Hotel. We are delighted you enjoyed all aspects of your stay with us, especially regarding our location and friendly service. We look forward to welcoming you back again soon. Best regards, Joana Dos Santos. GM, Playacartaya Aquapark & Spa Hotel
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Nice clean rooms, good bathroom witt bath & shower, double queen size beds, nice balcony. Mattresses are a bit on the hard side. Very nice pools inside and out. Located near the beach and a golf course. You do need a rental car though, because there is nothing else to be found in miles. Recommended to eat elsewhere. Simple breakfast, mediocre quality, dinner nothing fancy either.
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Date of stay: October 2019
Cleanliness
Service
Sleep Quality
Room Tip: Front has great sea view, side has mainly forest view but is more quiet.
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Response from Senator-Hotels, CM at Playacartaya Aquapark & Spa Hotel
Responded Feb 3, 2020
Dear Guest, Thank you for sharing your feedback of your holiday experience with us. Only through the comments of our guests, we are able to learn about their experiences. We are delighted to know that the overall experience of your stay was satisfying and you enjoyed your stay with us, especially regarding our facilities. With great pleasure we will take into account all your impressions, as we strive to improve with each and every stay of guests. We truly hope that we will have the pleasure to welcome you back in the future and provide you an entirely satisfactory stay in our hotel or in any of our Senator Hotels & Resorts chain establishments. Yours faithfully, CM
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+1
What to say about this great hotel,Playa Senator have done it again.We have been staying at the Playa hotels Chain for the last 5 years.We love the Chain Playa Senator,they are incredible at offering the ALL INCLUSIVE deal,which is a great saving and in my opinion the only way to stay in a hotel.Branded Drinks,all types of snacks at 5pm,free branded crisps,some ice creams snack at 12pm then great breakfast,lunch and dinner buffet.We have stayed for 10 nights(our longest stay ever in a playa hotel)and it has been great.1 hr 30mins to zoomarine to swim with the dolphins and 1 hr from the town of Vila Santo Antonio in Portugal for shopping.Only 20 mins drive to the Huelva shopping centre and 20 mins walking to the town of Portil. Like most Playa hotels there is very little to do around the hotel but we had our car which we parked in the hotel underground parking for €10.50 per night which nowadays is not bad value as you always have a parking. The food was very good most days and excellent on days,no complaints there. They have two massive restaurants so seating is not a problem. All inclusive is up to 12am and in a bar up to 1am and most drinks are included. Entertainment was not for us as we used to go in our car after dinner but there was flamenco on one night that we heard. Staff is great,most speak english and are very attentive.2 Bars next to pool one near the beach access gate,and 2 bars inside the reception area. We were offered a room upgrade which we refused as we did not want to spend more.Our family room was spacious with bath and separate shower,terrace to pool area. Very clean communal areas and the rooms are cleaned to a very high standard every day. Would recommend this hotel to anyone wanting a relaxing break away from everything as the hotel has no shops or bars in the surrounding area,something which no one seemed to mind as the hotel was packed. Special mention for a lady who every lunch time and dinner time made great pan cakes during our stay.A lovely character who always had a smile on her face.Her name is Carolina and she made our stay that extra lovely and special,our kids loved her pancakes.…
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Date of stay: July 2019Trip type: Traveled
Value
Location
Service
Room Tip: our room was 239,was lovely.
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Helpful
+1
I was in this hotel for few days and I have to say it's really nice hotel. Clean rooms, big pool zone, helpfull worker and delicious food. The minuses ware: Internet olny available in looby for 30 minutes per day and another minus was the beach. I really can recoment this hotel and another hotels Playa :)
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Date of stay: May 2018Trip type: Traveled
Rooms
Cleanliness
Service
Helpful
Having scanned through a few of the negative reviews here.. a lot of Brits are complaining about the lack of English spoken by the staff.. well guess what guys.. you are in Spain!! What do you expect?! I actually loved trying out the few Spanish phrases I know.. it's all part of the experience. The hotel itself is very well kept.. everything was spotless. The one and only gripe I had with this hotel is the fact that one of the lifts was broken for the whole 7 days we were there. Having only 2 lifts in the hotel and being on the 3rd floor was slightly annoying. But not enough to cast a shadow on this amazing place. The staff were very helpful and we met the most amazing taxi driver- Paco. We met both him and his wife and will definitely keep in touch. These people go above and beyond the job description of the average taxi driver! The bars are open from 10am-1am which is perfect. The food selection for an all inclusive was amazing. Great selection of foods And tapas served by a small bar by the entrance to the beach. There is a kids pool that is terrific- we felt comfortable letting our 5 year old play in there on her own and make new friends without feeling the need to be in the pool with her- So on a close by sunbed we managed to have some much needed relaxing time. The evening entertainment could be better. It was ok, just not great. All in all I thoroughly enjoyed this holiday! Top tip- make sure you take the ferry to the second beach (only a couple of euros) the sea and sand are much clearer and you and your little ones will find the most amazing shells.…
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Date of stay: August 2017Trip type: Traveled
1 Helpful vote
Helpful
Response from P-Stor, CM at Playacartaya Aquapark & Spa Hotel
Responded Nov 27, 2017
Dear Guests, It is a pleasure for us to know that your stay in our hotel was as pleasant as you indicated. Your comment makes us feel proud of the work done on a daily basis, with the only aim of satisfying the needs of our guests. We are your disposal at anytime and we are looking forward to welcoming you. Kind regards, PlayaCartaya Spa Hotel
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My wife, 3yr old son and I spent a week here, and it was a mixed experience. The hotel and its facilities are very good. Clean rooms, excellent swimming pool area with lots of water slides for all ages, and the drinks at the bar areas were very good e.g. You could get large beers and bottles of water. In addition to this the hotel overlooks a relatively nice sandy beach (no sun beds or parasols available for hire when we visited). There were however a number of negatives. Firstly there is nothing much around the hotels for several Kilometres. Usually your find at least a few bars, restaurants and mini market shops around, but there was nothing really. We had to use an excellent Taxi man called Carlos, who was able to take us to places further away. The food was poor. The section for an all inclusive was limited, and simple things like butter and ketchup were only available about 50% of the time. I also found that you had to que for a long time to have things like eggs cooked for you. At most all inclusives these would have been cooked on mass and available in late trays. But here this was not the case. When I visited the hotel it almost completely catered for Spanish and French tourists. Staff on the hotel front desk had very limited English and did not seem bothered to make much effort to help when I had queries, and almost brushed me off on many occasions. I usually enjoy going to places where there are less Brits, but this hotel made us feel unwelcome. All the kids clubs and activities were in French or Spanish so my son felt uncomfortable taking part. In summary this is hotel has great facilities, but nothing except golf courses near by, and food and service did not live up to 4 star rating.…
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Date of stay: August 2017Trip type: Traveled
1 Helpful vote
Helpful
To begin with... we booked 10 days holiday at this hotel as our 10 years wedding anniversary. Today our second day here. I wrote 2 email in advance to say that we are coming with kids and will Appreciate quit room with baby bed, also mentioning that we have 10 years wedding celebrating. I never got any respond to my email. Yesterday we arrived late, indeed, receptionist was kind but seems to be with not clear understanding of english. I mentioned that i sent 2 emails.. she look at me like she do not know what i am talking about. So i also asked... by any chance, could you check up if we can get complimentary upgrade as we have 2 small kids with different day routine and different sleepless rhythm, and it is our anniversary, would be nice to feel a little special. The girl smile and said.. o yes ofcourse, we have some room for you, it is a nice room... will cost you 700-900€ more. I said thank you, but no. Was obviously that she did not understand what complimentary mean. But ofcourse, it is they right, it was pitty but i was understanding. I was just thinking, becouse hotel not overbooked, a little bit of personal touch for a special occasion, would be more welcoming for a guests to start vacation. We got our room, it was o.k. Indeed more quit located, luckily. But there were dusts everywhere. Like i said,at 22:00 with 2 kids of age 1 and 3, i just wanted to put them to bed and that we all have a good rest night. My husband was very hard breathing all night and could not sleep. Then in the night the light did not work. So we needed to go to wc and shower with telephone. In the morning, i asked kindly receptionist if they got water cooker for me, for using it to clean the baby bottle and to warm up water. She said, we only have it in the superiors room, you can use microwave in the lobby ( 2 floors down) anytime. Very convenient. It is our second day and for the first time we went for a longer vacation of 10 days becouse of our celebration. Unfortunately, it feels indeed that this hotel much more friendly to Spanish people or it is just our bad luck. It also seems to be that the priority is not the minimum comfort of the guest. We are not the persons who easily complain or hard to satisfy. We travel a lot and used to everything. But this time with kids, it made us sad. Still 8 days to go. …
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Date of stay: September 2017Trip type: Traveled
Helpful
Just got back from Playavartaya yesterday. We were a group of 6 adults and 5 kids. We had amazing time.Antonio , Marco , Imna and all reception staff were amazing...Marco a real gentleman! Aida in the Pool Bar also amazing, her receipe of 'house sangria' was the best. Majority of the bar staff do speak english so dont understand why some people are complaining about lack of english. Thank you Ruben , Maria C and Paco M for your great service. Irene and Gabriel from the restaurant also very good. We will definetely get back in the future! We got the best taxi driver for the Seville Airport to EL Rumpido transfer(14 seats on 2 mini vans) very cheap agains shuttle direct/sun transfer Paco 0034667445733-highly recommended!
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Date of stay: July 2017Trip type: Traveled
1 Helpful vote
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PRICE RANGE
$90 - $230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
playacartaya hotel cartaya
LOCATION
SpainAndaluciaProvince of HuelvaCartaya
NUMBER OF ROOMS
290
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Claim Your Listing Frequently Asked Questions about Playacartaya Aquapark & Spa Hotel
Which popular attractions are close to Playacartaya Aquapark & Spa Hotel?
Nearby attractions include Reserva Natural Laguna de El Portil (0.7 miles).
What are some of the property amenities at Playacartaya Aquapark & Spa Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Playacartaya Aquapark & Spa Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Playacartaya Aquapark & Spa Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Playacartaya Aquapark & Spa Hotel?
Conveniently located restaurants include Surf Chef, Restaurante Las Dunas del Portil, and Marisquería Cervecería Zampa Gamba.
Are there opportunities to exercise at Playacartaya Aquapark & Spa Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Playacartaya Aquapark & Spa Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Playacartaya Aquapark & Spa Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Playacartaya Aquapark & Spa Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Playacartaya Aquapark & Spa Hotel?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Playacartaya Aquapark & Spa Hotel?
Many travelers enjoy visiting La Rabida Monastery (8.2 miles), Muelle de las Carabelas (8.1 miles), and Palos de la Frontera (8.1 miles).