Camping Village Capo d'Orso
Localita Le Saline SNC Sassari Italy, 07020, Palau, Sardinia Italy
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A note from Camping Village Capo d'Orso
Updated 10/05/20
About
#13 of 42 Specialty lodging in Palau
Location
3.6
Cleanliness
3.5
Service
3.2
Value
3.2
The Camping Village Capo D'Orso is nestled in the unspoilt nature of the North of Sardinia, in Palau, on the edge of the Costa Smeralda. Directly on the sea, there is the Camping, with pitches equipped for tents, caravans, campers and motorhomes, in front of the one hundred and one islands of which the marvelous La Maddalena Archipelago is dotted. Paradise pitches boast privileged spaces and positions, with exclusive comforts. The Village, houses mobile homes and bungalows surrounded by the scents of the Mediterranean. The private Marina, offers the possibility to moor your boat, hire one and reach the most popular destinations for tourists from all over the world, the natural paradise of the Maddalena Archipelago, for unforgettable excursions in the waters of a thousand shades of turquoise, the archeology and the luxuriant nature of the area. The area of Palau and the sea in front of the Camping Village is an open-air gym for lovers of sport, sea or land.
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Property amenities
Free parking
Paid wifi
Bar / lounge
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Internet
Restaurant
Snack bar
Canoeing
Diving
Hiking
Tennis court
Windsurfing
Entertainment staff
Evening entertainment
Convenience store
Shared lounge / TV area
Self-serve laundry
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Room features
Air conditioning
Private beach
Kitchenette
Refrigerator
Room types
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, German, Italian
Location
Full view
57Somewhat walkable
Grade: 57 out of 100
55Restaurantswithin 0.75 miles
10Attractionswithin 0.75 miles
Contact
Localita Le Saline SNC Sassari Italy, 07020, Palau, Sardinia Italy
Name/address in local language
Getting there
Rental CarsSee all Palau rental cars
261Reviews16Q+A1Room tip
Reviews
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We loved this place! Outstanding sea, facilities, great welcome when we checked in. The restaurant is fab food was outstanding and I truly recommend the sea food options. Pizza is also lovely! Andrea was our waiter for the evening and we found him very helpful and professional! Def.. a place to stay and eat!
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Date of stay: June 2019Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Adv B, Responsabile relazioni con la clientela at Camping Village Capo d'Orso
Responded Jun 27, 2019
Dear Valeria, It was a pleasure having you as our guest and we thank you for the good review. We are so glad you appreciate our staff, this is an encouragement to the people to do their best ! We hope to accommodate you again in one of Baia Holiday's facilities.
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I have been to this camp site many many times because it is a lovely location for sailing and windsurfing and also for visiting the nearby islands. Unfortunately the management that took over the campsite some years ago is only interested in money and they only enforce the rules for monetary gain. We were told we could not drive or car in to drop off our groceries (after paying for the most expensive paradise site) without incurring additional fees. Meanwhile campers drove their cars and vespas all over the grounds during forbidden hours without anybody ever noticing them. Our neighbors wanted their dishes and clothes at their site (instead of using the appropriate facilities) and then discarded their dirty waters in the sea and under their camper. Only after we complained to the coordinator many times he finally talked to them and we later found out that he disparaged us with other customers calling us terrible names for voicing the complaint. Clearly since these polluting customers spend many weeks there and spend lots of money once again the rules (and the local laws on sanitation and pollution) are not being enforced. …
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Date of stay: July 2018Trip type: Traveled with family
1 Helpful vote
Helpful
Response from baia-holiday12, Responsabile relazioni con la clientela at Camping Village Capo d'Orso
Responded Aug 10, 2018
Dear Guest, we thank you very much for taking the time to share your opinion. We are sure that there has been a misunderstanding that we hope to solve at the next opportunity. Environmental protection is very important for us and precisely in this sense the investments for improvements have been many in the recent years and will be more and more in the coming years . We hope you want to come back and see the progress!
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We booked and paid in advance for a ‘Paradise ‘ pitch with private bathroom. We were advised that the private bathrooms were not yet available. However we were horrified when we arrived to discover not only were the private bathrooms not available but the site was still under construction. Apparently the site had been purchased by the BAIA group , who have decided to turn it into a luxury resort. I am sure it will be luxurious when finished at the moment it is a building site! You have to walk through major construction to get to the reception and bar area. This should for health and safety reasons be sealed off. The staff are friendly and helpful despite the ridiculous set of circumstances imposed on them by hard office. The site should not be taking bookings until the work is completed. There is one very old toilet block serving the whole site. We booked for a week, after driving 5 hours we stayed only 1 night. The company however were good enough to transfer us to their sister site ISULEDDA. Which is very good. We chose this luxurious site because ASCI 2018 guide , described it as luxurious. Shame on you ASCI, get your fact right before publishing the guide! I am sure this site will be luxurious when it is finished. However it is currently a building site! …
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Date of stay: May 2018Trip type: Traveled as a couple
Helpful
Response from baia-holiday12, Responsabile relazioni con la clientela at Camping Village Capo d'Orso
Responded May 22, 2018
Dear Guest, thank you very much for your review. We apologize for the inconvenience, we are really sorry that the building project took longer than expected and that you weren't able to enjoy our Village in full relax. We are happy you are having a nice time in Isuledda and we hope you will give us another chance once our Camping Village capo D'orso will be able to show you all it's beauty.
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We booked a C-emplacement for a three night stay at the camping. Already before we arrived, difficulties arose: we were requested an extra fee due to a compulsory upgrade (we could not have a C-emplacement because we had a car) ... but the "holiday-assistant" gave me no possibility to pay via the website as we did for the main reservation and no banking detail! We had to look for it ourselves on the internet, which took quite some time. We eventually found it and paid the requested 24€ by e-banking within two days. As we checked-in, we were said the camping had not received confirmation of this extra fee and that it was absolutely necessary to its administration. Faced with the lack of understanding and cooperation of the staff, we had to figure out a solution ourselves. We proposed to pay (again!) these 24€ cash and be reimbursed when they would receive the confirmation, but the staff refused. We paid a 24-hours wifi connection (although it was holiday and we wanted to be offline) to try getting a confirmation via our e-banking account but, for banking security reasons, we couldn't access the necessary information. We then called the bank hotline, which causes us a lot of roaming costs. Again, for security reasons, the bank assistant couldn't fax the confirmation itself but we convinced her to fax the confirmation that my bank had released the amount to the camping Capo d'Orso. The camping staff told me then that the fax was broken...but they didn't propose any solution! They could easily have phoned their parent company or their bank to get the payment confirmation, but instead they kept our identity cards and refused to let us check out before having seen this confirmation. We negotiated with the bank assistant who eventually agreed to send a confirmation email that I had paid these 24€...which the camping team eventually received and let me do the ckeck-out. IN THE END, we spent a lot of time trying to work this issue out, despite the lack of help and cooperation of the staff, and we spent quite a lot of money to prove the payment of 24 € that we had already paid! We dont'understand why they are willing to annoy their clients for such a small amount ... Back home, I wrote an email to the camping to give them an opportunity to react in a more civilised/client-friendly way. They answered they could not understand my message! We recommend to avoid the place.…
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Date of stay: September 2017Trip type: Traveled as a couple
Value
Location
Service
Helpful
Response from baia-holiday12, Responsabile relazioni con la clientela at Camping Village Capo d'Orso
Responded Oct 6, 2017
Gentile Ospite, grazie per aver scelto di soggiornare durante la sua vacanza in Sardegna al Camping Village Capo D’Orso di Palau. Ci dispiace molto di leggere della sua disavventura, ci teniamo molto a facilitare la gestione delle pratiche di prenotazione e pagamento ai nostri Ospiti, tanto che come gruppo Baia Holiday vanta 4 centri di prenotazioni in differenti paesi europei. Il personale dei nostri booking center parla perfettamente tutte le principali lingue d’Europa. Le prenotazioni vanno saldate prima dell’arrivo in struttura proprio per questa ragione con carta di credito o bonifico. Per arrivi last minute, si può realizzare il pagamento direttamente con carta di credito, per avere in questo modo la conferma immediata. Per quanto riguarda questo malinteso, le porgiamo le nostre sentite scuse. Speriamo possa in futuro rivedere il suo giudizio, cordiali saluti, lo staff Baia Holiday Dear Guest, thank you for your stay at the Camping Village Capo D'Orso in Sardinia. We are very sorry to read about this misunderstanding. We always try to facilitate the booking and payments to our Guests. In fact the Baia Holiday group owns 4 booking centers in different European countries. The booking center staff does speak perfectly all the major languages in Europe. Usually reservations must be made before arrival in the property especially for this reason, by credit or debit card or bank transfer. For the last-minute arrivals, you can pay by credit card for a immediate confirmation. With regard to this mishappening and we are very sorry. Kind regards, Baia Holiday staff
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We camped here for four days, and we enjoyed the beach accessible from the camping, as well as the night shows for children, where our daughter had a very good time. The restaurant was fine, although they had similar prices to some restaurants in Palau, 10 minutes drive from the camping. Very charming service. Showers could be better.
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Date of stay: July 2014Trip type: Traveled with family
Helpful
We stayed here twice already in low season at the end of september for more than a week and we were both times very happy with the place. Except the location it's nothing special but the place for our car and small tent was almost surrounded by water, only 2 meter away from the sea and it was one of the most idyllic spots I've ever camped. The bathroom area was okay and with the cold wind that blew from time to time the hot showers were very welcome.
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Date of stay: November 2011Trip type: Traveled as a couple
Value
Location
Cleanliness
Service
Sleep Quality
Helpful
Two adults and two children stayed here in a mobile home for two weeks in July. Very large campsite which was quiet at the beginning of July. We were first placed far from the beach in quite a deserted area but requested a move. We then moved to a lovely mobile closer to the beach. The mobile was top standard. When hiring a mobile you are required to rent your kitchenware for €15 a week. This pack didn't include bowls, plates or cups (just four plastic beakers) but had everything needed for cooking. We bought some plates etc in a supermarket (Eurospin is a great low cost supermarket in Palau) and took them home with us at the end! Sheets are provided and supposedly changed weekly although that didn't happen for us, maybe because we changed mobiles and confused everyone. There is a kids' club and nightly entertainment but nobody spoke English so our children couldn't join in (other less shy children might not have a problem with the language issue). The entertainment was repetitive but the campsite is so large that unless you're right beside it, it doesn't cause any disruption. The washing machines cost €5 a go but are quite fast and very easy to use. The shop is well stocked and as is normal on a campsite, slightly over priced but there is lots of choice and fresh meat, cheese, fruit and veg. We used it for bits and pieces rather than a full shop. The reception staff were friendly and helpful whenever we had a query. We ate once at the restaurant, on our first night when we were exhausted from our journey. They only served pizza that night which was fine with us, delicious and not overly priced. They have an extensive menu but we didn't eat there again as we often ate at our mobile or in Palau. The beach is a little stoney, not too wide but perfectly adequate. Our children bought snorkels and masks and spent most of their time with their heads in the water looking at fish but were also able to make 'sand'castles. The beachbar was fine for a drink or ice cream but expensive and as our mobile was nearby we didn't bother with it much. It might have been nice to have it open in the late evening so people could sit at the beach and have a drink. Unfortunately though there are two ponds just behind it and these often smelt very badly so it may not have been the best location for an evening drink. The campsite is very close to Palau, a wonderful little town with lots to offer, and is a great starting point for travelling around. To our surprise our children were happy to climb into the hire car every day and go off exploring so we actually visited almost every beach and town along the north east of the island as well as taking the ferry to the islands. Each beach was more beautiful than the previous and we were stunned by the scenery there. Sardinia is truly a beautiful place. As far as the campsite goes, we felt it is fine if you are planning on using it as a base while you tour around the area but for a two week family holiday for a non Italian speaking family, it doesn't tick all the boxes. Incidentally, despite the temperatures reaching 36 degrees, the presence of a constant breeze and sometimes outright wind, cools everything down considerably. Just don't forget your high sun factor, it was very easy to get sunburnt there.…
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Date of stay: July 2012Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Mobile deluxe is lovely, very new and with a great outdoor area. If possible, choose an area...
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Helpful
PRICE RANGE
$79 - $176 (Based on Average Rates for a Standard Room)
LOCATION
ItalySardiniaProvince of Olbia-TempioPalau
NUMBER OF ROOMS
100
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Claim Your Listing Frequently Asked Questions about Camping Village Capo d'Orso
Which popular attractions are close to Camping Village Capo d'Orso?
Nearby attractions include La Gelateria Dell'angolo (0.6 miles), Upper Palau (0.5 miles), and Chiesa di Nostra Signora delle Grazie (0.5 miles).
What are some of the property amenities at Camping Village Capo d'Orso?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
Which room amenities are available at Camping Village Capo d'Orso?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Camping Village Capo d'Orso?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Camping Village Capo d'Orso?
Yes, free parking is available to guests.
What are some restaurants close to Camping Village Capo d'Orso?
Conveniently located restaurants include Le Dolcezze Napoletane, Bar Ristorante Frizzante, and La Vecchia Stazione pizzeria e spaghetteria.
Are pets allowed at Camping Village Capo d'Orso?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Camping Village Capo d'Orso?
The staff speaks multiple languages, including English, German, and Italian.
Are there any historical sites close to Camping Village Capo d'Orso?
Many travelers enjoy visiting Fortezza di Monte Altura (0.9 miles), Batteria di Candeo (2.1 miles), and Batteria Militare Di Tegge (1.6 miles).
Is Camping Village Capo d'Orso accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.