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Holiday Inn Express & Suites Mesquite

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Holiday Inn Express & Suites Mesquite
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67 Reviews from our TripAdvisor Community

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Showing 66: English reviews
shirley, NY
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed July 16, 2016 via mobile

Stayed as a quest of my sister and her friend (friend made reservation). I am a platinum member. So I've stayed in a few IHG's. This was the worst. Looks old, dirty and run down. A/C noisy and left the room, carpet and bed damp. The sofas in the lobby look shabby and dirty. The reception area is small, crowded... More 

Helpful?
Thank jennc
Kevin P, General Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Dear guest, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. More 

Newport
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 29, 2016 via mobile

Not bad for the price. Location and price were key factors in choosing this hotel. Not the best I've stayed in, but not so bad I wouldn't return. 3rd floor hallways had a definite cigarette and musty smell, but the room did not. Staff was friendly and helpful, room was clean and quiet, breakfast was nice and coffee was good.

Helpful?
Thank littlejnc
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Dear littlejnc, Thank you for taking the time to express your thoughts and concerns. We are so pleased you found our staff to be friendly and was satisfied with the breakfast options we have. Your comments encourages our team members to work even harder and consistently delight our guests. We are sorry for the unusual smell you noticed in our... More 

Minot, North Dakota
Level Contributor
99 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 21, 2016

I arrived late at night and the check in process was quick and easy. They had my room key and everything ready for me to go. The room was clean and the bed had great pillows. The breakfast is pretty basic, but just what you need.

Helpful?
Thank Ethan F
Kevin P, General Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Level Contributor
3 reviews
1 of 5 stars Reviewed May 17, 2016 via mobile

1. I was misinformed about the room. 2. The sleeper sofa was dirty. 3. The sleeper sofa was broken 4. The bathroom door would not close. 5. Management said they would get us a room 1st thing in the morning (7/8) O'clock didn't get the room until afternoon.

Helpful?
Thank Eva D
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Dear Eva D, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and superior accommodations. I am sorry that you found your stay unpleasant because of the poor condition of the sleeper sofa and... More 

Travelers are raving about these Mesquite hotels

Washington DC, District of Columbia
Level Contributor
110 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed February 17, 2016

This was the second stop on our cross-country move to California, and we mostly stayed at mid-level hotels just off the interstate during the drive. We initially tried the Hampton Inn nearby, which had no vacancies, and we got the last room available here--actually a king suite. Service was fine, although the single elevator often saw quite a crowd waiting... More 

Helpful?
Thank Ingmar53
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Dear Ingmar53, Thank you for taking the time to share your experience about your stay. I regret to learn that your stay with us did not fully meet your expectations. I am very sorry for the issues you received, especially with the missing toiletries and the condition of the room furniture. I appreciate your comments on the aspects of the... More 

Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 5, 2015 via mobile

Good location off 635 highway. Not far from breakfast food sites. Housekeeping poor. Room was not cleaned until after 3 pm. Coffee maker not cleaned out first night. Above average breakfast. Outdoor free parking. 4th floor room. Indoor pool available. Small lobby area. But it was very convenient for our purposes.

Helpful?
Thank Arnell H
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Dear Arnell H, Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate the convenience of our location, and our breakfast. However, I was concerned to see that you were not impressed with our housekeeping services and our lobby area. I would like to apologize for... More 

Houston, Texas
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 5, 2015 via mobile

I arrived in mesquite, TX and became extremely ill Thursday night. I was in bed until Sunday night but even though I was uncomfortable due to being sick, the bed sure felt good. It also did its job in getting me well for my trip home. The staff was great too and made sure not to disturb me too much.... More 

Helpful?
Thank I600XTjamesr
Emmanuel C, General Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Dear guest, Thank you for letting us know our staff was helpful as we do work very hard to make our guests feel at home. Thank you for staying with us. More 

1 review
1 of 5 stars Reviewed October 28, 2015 via mobile

Somehow my property disappeared and their response was that they aren't responsible for "LOST" property. No! It was stolen because if it wasn't it would be in my possession. Don't and Won't recommend!!

Helpful?
Thank maritza h
Emmanuel C, General Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Dear Maritza Hernandez, We keep detailed records of all found items and we will make a reasonable effort to contact the guest if the item is left in the hotel's guest room after the guest has checked- out. We never found your flat iron in the room which we tossed from top to bottom when you called 4 days after... More 

Georgetown, Texas
1 review
1 of 5 stars Reviewed October 6, 2015 via mobile

Holiday inn express is supposed to be the new fast clean brand for this hotel chain. This place was one in disguise. It is old buildIng. The only elevator there broke down, lucky for me they fixed it in a couple of hours, I was on the 5 th floor so I only walked down once. I needed a quick... More 

Helpful?
Thank Edward M
Emmanuel C, General Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room and hotel conditions. Rest assured that these issues will be addressed with our current renovations. We value your comments and hope you will give us the opportunity to serve... More 

Green Valley, California
Level Contributor
250 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
2 of 5 stars Reviewed June 9, 2015 via mobile

Whereas this place used to be nice it has faded quite a bit and is no longer up to HIE standards. Walls are dinged up, carpets worn and stained, room desk looks like Bertha the elephant sat on it, room keys didn't work right, yada yada. Yes it's less than the Hampton up the road but now I see why.... More 

Helpful?
Thank WineEng
Emmanuel C, General Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Thank you for taking time and letting us know the issues you had and the poor service you got. We strive for excellent customer service and hospitality. We are very sorry that your stay wasn't very pleasant. We will do best to improve on our customer service and stay. If there is anything else we can do for you in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Mesquite! Minutes from downtown Dallas, in this Mesquite Hotel, travelers appreciate how our corporate atmosphere makes comfort and convenience a top priority. Our Mesquite Texas Hotel has Dallas/Fort Worth Airport (DFW) just 35 minutes away. The hotel in Mesquite Texas is located at exit 4, just off Interstate 635 at Military Parkway and Scyene Road. This Mesquite hotel will help maintain your exercise regimen in our fitness center. Swim year round in our indoor heated pool or relax in our hot tub. Catch up on work in our business center. Enjoy our complimentary Express Start breakfast daily, including our world-famous cinnamon rolls. Our intimate meeting space is perfect for the business conference or seminar and holds 30 people. Businesses near hotel: TEEX, IRIS, Auto Zone, CSI, Cowart Transportation, Gerard Roofing, SM&P Utilities, Tyco, FedEx ground, Stevens Transport, Adesa Car Auction, Gulf Coast, Marazzi Tile, Union Pacific, Fluor, Continental Electronics Attractions near hotel: Mesquite Championship Rodeo, Mesquite Convention Center, BBI Baseball, Mesquite Girls Softball Complex, Town East Mall, AMC 30 Theater, Mesquite Medical Center and Baylor Hospital, over 100 restaurants Visit Mesquite Texas and Stay Smart at the Holiday Inn Express Hotel! ... more   less 

Additional Information about Holiday Inn Express & Suites Mesquite

Address: 21850 Lyndon B Johnson Fwy, Mesquite, TX 75149-3930
Location: United States > Texas > Mesquite
Price Range: $96 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Mesquite 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Holiday Inn Express Mesquite Hotel Mesquite
Holiday Inn Mesquite
Mesquite Holiday Inn
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