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BEST WESTERN Premier Schlosshotel Park Consul

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BEST WESTERN Premier Schlosshotel Park Consul
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128 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Singapore, Singapore
Level Contributor
131 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed April 28, 2016

Attended a German friends wedding, at the hotel.... Aside from the fact they messed up my booking and charged me extra, then provided me with a "double room" - 2 singe beds pushed together and having the audacity to tell me its "normal", when my travel partner had a proper double bed on her own.... Its a nice, modern hotel.... More 

Helpful?
Thank JGSingers
Michael M, Manager at BEST WESTERN Premier Schlosshotel Park Consul, responded to this review

Dear JGSingers, thank you for your rating on tripadvisor. Many thanks also for your compliment about our breakfast and the hotel itself with the large bathrooms and other nice amenities. I´m really sorry about the inconveniences with your reservation, I hope it didn´t influenced your stay too much. Maybe we can welcome you in the future again, with the right... More 

Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 9, 2016 via mobile

A fabolouse hotel made for very large groups and still look small. Top standard on the top of the hill beside the old castle. Very attentive staff on all positions. I came walking up the hill thinking is nothing. It was tough with suitcases. When entering the lobby with beer in my mind, a staff approached to me saying: sit... More 

Helpful?
Thank Ulf S
Michael M, Leiter Gästebetreuung at BEST WESTERN Premier Schlosshotel Park Consul, responded to this review

Dear “Ulf S”, thank you for choosing the BEST WESTERN PREMIER Schlosshotel Park Consul for your stay in Heidenheim and also for taking a few minutes to state your review regarding your visit. It´s fantastic for us when we start reading the feedback and quickly be aware, you enjoyed your stay in our hotel. Thank you also very much for... More 

Stuttgart, Germany
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 4, 2016

Staff professionalism, amenities, and location, are top notch. It was extremely relaxing and I would recommend this hotel to anyone who is visiting Ulm. At the end of the day, we looked forward to returning to the hotel.

Review collected in partnership with Best Western

Helpful?
Thank David W
Michael M, Manager at BEST WESTERN Premier Schlosshotel Park Consul, responded to this review

Dear „David W“, many thanks for your grading. It´s nice to see that we reached our goal, 100% satisfaction of guests. Of course we will share this recommendation to our colleagues. And of course we will await you not only for returning from Ulm. If you like you can stay in Heidenheim, too. Best regards from the “Ostalb” More 

Lugano, Switzerland
Level Contributor
103 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed October 24, 2015

Just went there for a 1 night stay. Staff welcoming and supportive. Internet ok. Good Parking. Room´s convenient and clean. Venue - all easy to access. Flexibility / Willingness to adjust to personal needs / requests.

Helpful?
Thank Kudrun
Michael M, Guest Relations Manager at BEST WESTERN Premier Schlosshotel Park Consul, responded to this review

Dear “Kudrun”, thank you for choosing the BEST WESTERN PREMIER Schlosshotel Park Consul for your stay and also for taking a few minutes to leave your review regarding your visit. We are very pleased to read about your enjoyable stay at our hotel. It is also a real delight to see in your feedback that you have been satisfied with... More 

Bietigheim-Bissingen, Germany
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed September 16, 2015

A modern well equiped hotel, with great views over Heidenheim from the Restaurants. The rooms are all very similar and fitted out to a high standard, as you would expect fro a modern chain hotel. The Restaurant is relatively good, especially in Summer if you can sit outside and enjoy the view. Breakfast is very comprehensive and of a high... More 

Helpful?
Thank Andrew R
Zurich, Switzerland
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 16, 2015 via mobile

Stayed here as a family of five as a package with Legoland. Didn't expect too much, but our expectations were greatly exceeded. Staff were all very friendly and helpful. Our room was roomier and of a higher standard than we expected, and the wellness area, including fitness equipment was very modern and well presented. A good range for buffet breakfast... More 

Helpful?
Thank Marc F
Switzerland
Level Contributor
92 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed July 16, 2015

We stayed at this Best Western for a couple of nights, back on the long weekend of 1st May. Originally booked through a great Expedia deal, which turned out too good to be true (i.e. a mistake by Expedia; though they partially compensated this by giving us a 50 usd discount coupon). Our idea was to go to Legoland Deutschland,... More 

Helpful?
Thank Hernan_y_Tina
Michael M, Manager at BEST WESTERN Premier Schlosshotel Park Consul, responded to this review

Dear guest,( I couldn't figure out if Hernan and Tina was the correct Approach) I do apologize for the inconvenience caused as this is not the usual manner how we reat our guests. I will adress this issue and talk to the People involved. We will deffenitley change a few things. As for the parking fee I have to say,... More 

Stuttgart, Germany
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 7, 2015 via mobile

We actually celebrated our wedding in this hotel and as we had many guests from abroad we got plenty of feedback on the hotel. Overall our guests were more than happy with the hotel. Beautiful rooms, great breakfast and very friendly staff. As for us we couldn't dream of a better place to celebrate our wedding and would do it... More 

Helpful?
Thank Hanna E
Pune, India
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed March 27, 2015

A good hotel , for family stay or business conferences. One can walk and admire the Castle nextdoor, which is only a 5 minute walk away. Can also walk down , through the castle , to reach the small market and restaurants. The hotel itself offers good food and one can sit outside too, weather permitting. Rooms are neat and... More 

Helpful?
Thank SudhirGurt
Esslingen am Neckar, Deutschland
Level Contributor
185 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed March 14, 2015

Just a short one night stay at this Best Western but I enjoyed it very much. Located next to the Heidenheim Castle the breakfast room has a stunning view. The room was very nice, well equipped and spotless. The staff was friendly and helpful and the breakfast provided a huge variety and a good quality (love the Bircher Müsli at... More 

Helpful?
Thank HugoHackenbusch
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Schlosswirtschaft
Schlosswirtschaft
Cuisines: German
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about BEST WESTERN Premier Schlosshotel Park Consul

Address: Hugo-Rupf-Platz 2, 89522 Heidenheim, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Heidenheim
Price Range: $118 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — BEST WESTERN Premier Schlosshotel Park Consul 4.5*
Number of rooms: 115
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