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Best Western Hotel De Ville

Traveler (30)
Dining (19)
Room & Suite (15)
Free Wifi
Non-Smoking Hotel
Room Service
Family Rooms
4 Star accommodation
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Nov 25Nov 26
1 room, 2 adults, 0 children
Standard Room
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Reviews (101)
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All reviews western hotels room service good nights sleep stayed here lovely hotel shower minibar
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1 - 5 of 31 reviews
Reviewed March 18, 2018 via mobile

The location is ideal, just few minutes walking to city central and many restaurants and few bars in surrounding. I reserved comfort double room for a single guest. It was clean and quiet, the bed was okay to sleep in but those pillows were horrible,...More

Thank dsulaiman2018
Response from Anita K, General Manager at Best Western Hotel De VilleResponded March 21, 2018

Dear guest. Thank you for your review. We are sorry that the stay did not satisfy you. How will your criticism regarding breakfast be passed on to the service. We hope that we can prepare you for the next stay a nice time.

Reviewed December 7, 2017 via mobile

Ideally situated... for a business visit ..lots of testaurants in the area. Rooms nice and clean coffe & Tea provided..lots of freebies. And soap and plenty towels available. very friendly staff. Good breakfast and service.

Thank cavia37
Response from Anita K, Guest Relations Manager at Best Western Hotel De VilleResponded December 7, 2017

Thank you very much for this rating. Nice that you liked the stay in our hotel! :)

Reviewed November 4, 2017

Stayed here in September 16 & was not too impressed. Stayed again for two nights as it is convenient for the customer.This experience was much better. Finding the car park is still a a challenge as it is a little way away from the hotel...More

Thank tr7v8
Response from Anita K, Guest Relations Manager at Best Western Hotel De VilleResponded November 6, 2017

Thank you for your review. We look forward to your next visit :)

Reviewed May 18, 2017

We were on our way back from Austria to the UK and decided to stop overnight in Eschweiler. I often stay in Best Western Hotels in the UK so I knew that we would not be disappointed. We arrived just before 21.00 and the restaurant...More

Thank Brigitte K
Response from Anita K, Guest Relations Manager at Best Western Hotel De VilleResponded May 22, 2017

Thank you fot your response. We are glad to hear that you enjoyed your stay at our hotel. Until next time :)

Reviewed May 6, 2017

I am a Best Western diamond member so I usually stay in Best Western hotels when available in my destination. The Best Western Hotel de Ville seemed to be an OK deal with 90 EUR a night including breakfast. I got room 301 which is...More

Thank teaki78089
Response from Anita K, Front Office Manager at Best Western Hotel De VilleResponded May 8, 2017

We are sorry that you did not like your stay. We are always striving to offer our guests a beautiful stay. Perhaps next time you have a better impression.

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Top amenities
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Wheelchair access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Non-Smoking Hotel
Things to do
Casino and Gambling
Golf course
Price range
$94 - $134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Price range
$94 - $134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Traveler (30)
Dining (19)
Room & Suite (15)
Business Center & Event Rooms (1)
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Questions & Answers
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Room Tips
"We were on the second floor which meant we could open the window."
May 18, 2017
Read review
"Pot luck , my room was small but okay"
Oct 24, 2016
Read review
"Try for a quieter room at the back!"
Sep 29, 2016
Read review
"125 or 225 :)"
May 28, 2015
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