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Chateau d'Isenbourg

Traveler (364)
Room & Suite (210)
Dining (116)
Overview
Rue de Pfaffenheim, 68250 Rouffach France See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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Reviews (810)
Filter reviews
199 results
Traveler rating
87
76
24
10
2
Traveler type
Time of year
LanguageEnglish
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87
76
24
10
2
Show reviews that mention
All reviews outdoor pool main building covered terrace duck food and wine wine route bit worn small town beautiful building hot tub old world charm competent staff great restaurant rhine valley overlooking the village black forest the hotel's restaurant
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1 - 5 of 199 reviews
Reviewed October 22, 2018

Such a shame that the restaurant and breakfast was very disappointing overpriced and staff quite miserable and rude the setting for the hotel is beautiful and some serious work on the service and food provided needs to be addressedMore

Review collected in partnership with this hotel
Thank Meryl B
Response from Chateaux_hotels_gef, Directeur général at Chateau d'IsenbourgResponded 1 week ago

Madam, When you were in our hotel, why did you not tell us that you were so unsatisfied ? We are trying to do our best to please our customers and could have solved your unsatisfaction because we are reactive.You did not either send an email...More

Reviewed October 21, 2018

Nice, price worthy, a bit run down so more like a lovely 4star instead of a 5star hotel. Pictures on website doesn’t really reflect actual location. It’s in a residential area and not free standing. Isn’t it time to ditch a minibar ?More

Review collected in partnership with this hotel
Thank Peter Thomas N
Response from Chateaux_hotels_gef, Directeur général at Chateau d'IsenbourgResponded 2 days ago

Dear Peter Thomas, Thank you for your stay at Isenbourg castle. Concerning your comments, as you are able to write a review on TripAdvisor, you certainly were also able to prepare your booking by having a look on this same pages and see all pictures...More

Reviewed October 13, 2018 via mobile

Arrived and parked in the park near reception. Check in was efficient and we were a bit early and we went to a lovely room. Lift as well as stairs option to our floor. Room was excellent and large enough. View over the the town...More

Thank rodneyc692
Response from Chateaux_hotels_gef, Directeur général at Chateau d'IsenbourgResponded 3 weeks ago

Dear Rodney, Thank you for your stay at Château d'Isenbourg. We are delighed to read your description of what you have found in our hotel. Concerning the small reservations they are coming from our housekeeping that should have reloaded coffe and tee in your room...More

Reviewed October 3, 2018 via mobile

I stayed at this hotel 35 years ago and went back because i had fond memories - I was not disappointed. I reserved a “superior” room which got me a large room on the top floor of the chateau with 3 windows overlooking the front...More

Thank Werlein_Manor
Response from Chateaux_hotels_gef, Directeur général at Chateau d'IsenbourgResponded 4 weeks ago

Dear customer, Thank you for your stay in october at Isenbourg castle. We were delighted to welcome you in our hotel on the top of Rouffach 35 years after your first visit ! We value your excellent comment posted on TripAdvisor and of course we...More

Reviewed August 27, 2018 via mobile

Thank‘s to the whole team of Château d‘Isenbourg, we have spent a fantastic time and weekend at your extraordinary location - a warm welcome, great service, great bar tender, nice Spa, very charming rooms, very good diner and and a wonderful breakfast buffet - all...More

1  Thank Rj J
Response from Chateaux_hotels_gef, Directeur général at Chateau d'IsenbourgResponded October 8, 2018

Dear customer, Thank you for your stay at Isenbourg castle in August. We were very pleased to welcome you in our hotel for your special event “60 years ecurie-biennoise Switzerland week-end”. You took the time to write on TripAdvisor that you were fully satisfied with...More

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About
Description
Hotel Restaurant & Spa on the wine trail of Alsace, between Colmar and Mulhouse. 41 rooms of character, swimming pools ind. & out., sauna, hammam and Jacuzzi. Panoramic view. Excellent gastronomy and quality of More service. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Tennis Court
Beachfront
Breakfast included
Fitness Center with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
41
Price range
$148 - $409 (Based on Average Rates for a Standard Room)
Also Known As
Chateau d`Isenbourg Hotel Rouffach
,
Chateau d Isenbourg Colmar
Location
France > Grand Est > Haut-Rhin > Rouffach
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
41
Price range
$148 - $409 (Based on Average Rates for a Standard Room)
Also Known As
Chateau d`Isenbourg Hotel Rouffach
,
Chateau d Isenbourg Colmar
Location
France > Grand Est > Haut-Rhin > Rouffach
Photos
Traveler (364)
Room & Suite (210)
Dining (116)
Pool & Beach (66)
Amenities (19)
Business Center & Event Rooms (4)
Nearby
Nearby HotelsSee all 4 nearby hotels
Hostellerie a la Ville de Lyon
477 reviews
.11 miles away
Au Relais d'Alsace
300 reviews
1.39 miles away
Hotel du Bollenberg
202 reviews
2.25 miles away
Hotel le Relais du Vignoble
89 reviews
3.02 miles away
Nearby RestaurantsSee all 14 nearby restaurants
Les Trois Colonnes
209 reviews
.39 miles away
Restaurant Bohrer
515 reviews
.11 miles away
Chateau d'Isenbourg - Les Tommeries
282 reviews
.02 miles away
A la Grappe
421 reviews
.45 miles away
Nearby AttractionsSee all 5 nearby attractions
Eglise Notre Dame de l'Assomption
22 reviews
.50 miles away
Notre-Dame du Schauenberg
27 reviews
1.57 miles away
Domaine Humbrecht 1619
51 reviews
2.58 miles away
Cave Viticole du Bollenberg
26 reviews
2.69 miles away
Questions & Answers
Ask a question
37pt50
December 1, 2018|
Answer
Response from Chateaux_hotels_gef | Property representative |
Good morning, Yes all rooms are in the castle except classic rooms that are at the Pavillon and our suite (on the first floor of a house). Best regards, Night manager
0
Votes
Google Translation
Misty W
June 25, 2018|
Answer
Response from Chateaux_hotels_gef | Property representative |
Dear customer, Thank you for your question. We guarantee the room from 3 pm, but you can arrive at 12 noon the D day to rest in the park or have a drink at the bar/terrace for example. If your room is available before 3 pm... More
1
Vote
Google Translation
victoriaxyz
September 18, 2017|
AnswerShow all 2 answers
Response from AyseA | Reviewed this property |
We stayed in one of the annex buildings. Our room was not too small and not far from the main hotel at all. However, the rooms that we stayed were really old, looking old, smelling old.
1
Vote
Room Tips
"a very peaceful place in the country side"
jesper505
Jul 23, 2018
Read review
"Room number 3 is very spacious and beautiful"
Suly_Ke
Jan 3, 2018
Read review
"Beautiful views of the vineyards"
eidebc
Oct 16, 2017
Read review
"superior queen was incredible very spacious with great views of the vineyards."
Possum007
Oct 2, 2017
Read review
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