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Zenitude Hotel-Residences Les Portes d'Alsace

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180 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Canberra, Australia
Level Contributor
4 reviews
Reviewed October 1, 2016

We stayed 3 nights. The staff were great. The room was good and clean, it would have been nicer to have a proper bed, not a sofa type that folded out into a double bed, but it was ok for the short stay. Location was good for the town. Getting to it from the railway station was a pain, we... More 

Helpful?
Thank BeverleyBennington
Zenitude-Mutzig, Directeur général at Zenitude Hotel-Residences Les Portes d'Alsace, responded to this review

"G'day" BeverleyBennington! Thank you very much for your feedback. We are glad to know you spent a nice stay with us! About taxis, you're right, Mutzig is a small city and there isn't any taxi station at the train station, but we can arrange it for you. Best regards from Eleonora and all team of Zenitude Hotel-Résidences Les Portes d'Alsace More 

Tel Aviv, Tel Aviv, Israel
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 18, 2016

The property is nice and full equipped, it us a great location to tour the area, close supermarket, close restaurants and most important - nice staff. I am kindly recommend the place, and I wish to be back there soon

Review collected in partnership with this hotel

Helpful?
Thank Ido R
Zenitude-Mutzig, Directeur général at Zenitude Hotel-Residences Les Portes d'Alsace, responded to this review

Dear Ido, thank you for your feedback! We are so glad to know you enjoyed your stay! Yes, you're right, our staff is nice... because we have nice guests like you! We hope to see you soon! Best regards, Eleonora and Zenitude Les Portes d'Alsace team More 

Ludwigshafen, Germany
1 review
Reviewed August 7, 2016

It was a nice stay. The cleaning of the room was average but it wasn't dirty. There was no Battery in the smoke detector and the bathroom exhaust fan did not work. Anyways it was a nice, quiet stay, worth the Money.

Review collected in partnership with this hotel

Helpful?
Thank Julian B
Zenitude-Mutzig, Directeur général at Zenitude Hotel-Residences Les Portes d'Alsace, responded to this review

Dear Julian, thank you for your feedback. Your satisfaction is our priority, and we have taken note of your discontentment following your stay in our residence. We sincerely apologize for the lack of cleanliness in the apartment we proposed to you. We regret that our service did not meet your expectations. Our cleaning procedures are very strict and we will... More 

Augsburg, Germany
1 review
Reviewed May 9, 2016

My boyfriend and me had a lovely stay at the Zenitude Hotel in Mutzig. The hotel is clean and well furnished. We got a smaller room, but it was absolutely sufficient for 2 people. The staff was friendly and helpful and there is plenty of free parking available. This is the perfect location for day trips to Straßburg or other... More 

Review collected in partnership with this hotel

Helpful?
Thank 400ewa
Zenitude-Mutzig, Directeur général at Zenitude Hotel-Residences Les Portes d'Alsace, responded to this review

Hello, Thank you for your feedback about your stay! We are really glad to know you enjoyed your stay with us and you liked Mutzig and the wine route. Best regards from all staff ! More 

Untermuenkheim, Germany
Level Contributor
7 reviews
5 hotel reviews
Reviewed April 17, 2016

Nice studio for up to 4 guests with all necessary equipment and service in attractive town and region. Quite calm environment with enough room space and parking lots. Friendly multilingual staff. Recommendable for business and leisure stay.

Review collected in partnership with this hotel

Helpful?
Thank 769wilfriedl
Zenitude-Mutzig, Directeur général at Zenitude Hotel-Residences Les Portes d'Alsace, responded to this review

Dear Wilfried, thank you for your feedback! We are glad to know you enjoyed your stay with us! See you soon! More 

Level Contributor
6 reviews
Reviewed March 16, 2016 via mobile

We rested there for a couple of nights while going to Strasbourg. Spacious bedrooms, clean bathrooms, comfortable beds but food was not so great unfortunately, and the restaurant for lunch and dinner was 10 minutes far on foot. This was the only negative thing.

Helpful?
Thank Allyson C
Zenitude-Mutzig, Manager at Zenitude Hotel-Residences Les Portes d'Alsace, responded to this review

Dear Allyson, thank you for your feedback. Best regards from Zenitude Hotel-Résidences Les Portes d'Alsace team. More 

Winchester, United Kingdom
1 review
Reviewed February 15, 2016

Perfect for a family stopover on the way to Austria from UK. Comfortable beds. Easy check in after reception had closed and very tolerant of our poor language skills. Would definitely recommend. We will be back next year

Review collected in partnership with this hotel

Helpful?
Thank Katharine K
Zenzenimutz, Directrice at Zenitude Hotel-Residences Les Portes d'Alsace, responded to this review

Dear Katharine, Thank you for your loyalty and for your confidence. See you soon! Eleonora and Zenitude Hotel Résidence Les Portes d'Alsace Team More 

Berlin, Germany
1 review
Reviewed January 1, 2016

Very nice hotel in a small village close to Strasbourg. Bakery and Shops within walking distance. Many posibilities for walks in the vineyards. Sauna area will be privatised for you with advanced reservation.

Review collected in partnership with this hotel

Helpful?
Thank guest551
Residence-Zenitude, Direttore at Zenitude Hotel-Residences Les Portes d'Alsace, responded to this review

Bonjour! Thank you very much for your feedback about your stay with us. Glad to know you enjoyed your stay. See you soon! Eleonora and all staff of Zenitude Hotel-Résidences Les Portes d'Alsace More 

Leuven, Belgium
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 31, 2015

It would be good choice when you visit small towns along wine road of Alsace by car. Apartment is well equipped with kitchen, bathroom, bedrooms, etc... A large supermarket is close by, about 3 min by car.

Review collected in partnership with this hotel

Helpful?
Thank KazuTomi
Residence-Zenitude, Direttore at Zenitude Hotel-Residences Les Portes d'Alsace, responded to this review

Dear KazuTomi, thank you for sharing your experience with others Tripadvisor readers. We are glad to know you enjoyed your stay with us! See you soon! Eleonora and all staff of Zenitude Hotel-Résidences Les Portes d'Alsace More 

Luxembourg City, Luxembourg
1 review
Reviewed November 30, 2015

Great hostel for affordable price, the room was neat and spacious, so was the bathroom. The staff were very friendly and efficient. Perhaps the only thing that could be improved is replacing the beds, which were kind of separate (not convenient for a couple). Otherwise this is a very good place to stay and it even has a kitchenette complete... More 

Review collected in partnership with this hotel

Helpful?
Thank 553flavient
Residence-Zenitude, Manager at Zenitude Hotel-Residences Les Portes d'Alsace, responded to this review

Dear Flavient, thank you very much for taking time to share your experience. We are glad you spent a nice stay with us! See you soon! Eleonora More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Suites
  • Kitchenette
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Zenitude Hotel-Residences Les Portes d'Alsace

Address: 2 rue des Puits, 67190 Mutzig, France (Formerly Residence les Portes d'Alsace )
Location: France > Grand Est > Bas-Rhin > Mutzig
Price Range: $55 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Zenitude Hotel-Residences Les Portes d'Alsace 3*
Number of rooms: 83
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Also Known As:
Zenitude Hotel-Residences Les Portes D'Alsace Mutzig, France
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Questions & Answers

Questions? Get answers from Zenitude Hotel-Residences Les Portes d'Alsace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A very convenient drive to Strasbourg...in a beautiful country area.”
 of 5 bubbles maryandkirkh, Oct 26, 2015 | Read review
“Ask for a room on the park side it is quieter.”
 of 5 bubbles RichardB896, Jun 11, 2014 | Read review
2 of 2
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