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ViHan Suites & Airy

Traveler (82)
Room & Suite (29)
Pool & Beach (6)

About

#4 of 14 Specialty lodging in Tuban
Location
Cleanliness
Service
Value
ViHan Suites Bali is only a stone throw away from the Airport, near to Joger Shopping Art, Circus Water Park, Pepito Supermarket, Krisna Gift and Culinary, and South Kuta Beach area with crystal clear water, our pool is also a great place to enjoy your day and relax with a good book as well to find delicious food for all tastes and reasonable prices. We feel sure you will be delighted with your stay at ViHan Suites Bali
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Property amenities
Pool
Free High Speed Internet (WiFi)
Free parking
Airport transportation
Concierge
Laundry Service
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
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Room features
Air conditioning
Non-smoking rooms
Suites
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HOTEL CLASS
HOTEL STYLE
Budget
69Reviews
1Q+A
4Room tips
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Popular mentions
We just wanted a room near to the airport for our early morning flight. All we really needed was a proper room with a queen size bed for me and my pregnant wife. They got the most basic thing wrong as they almost set us up in an already occupied room. The next room they wanted to give us was a twin bed, with a hole in the door. We arrived at the "hotel" at 10AM just to drop off our baggage. We had a hard time figuring out their location as the agoda booking only stated red doorz. After letting them know that we're ready to be checked in after leaving our baggage, we left. We came back later and checked inat 5PM. They had plenty of time to set us up a room. Finally after many hassles, they set us up in a room with a queen bed. Looks alright, plywood walls are falling apart. Later on at night the room was full of mosquitoes, and the sheets didnt really feel comfortable and bordering on itchy. Our experience was a really nasty one because this was what we got after paying SGD55 per night. Not worth the price. This standard is ok if it costed SGD20 per night.
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The room it’s self was smelly my sheet were dirty, the bathroom was moldy and things were broken. Also the A/C was spitting dust and bugs it was just gross and I paid a lot of money for it because they don’t change my dates and I have to pay for two nights when I only stay one.
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This place is NOT called Red Doorz as advertised on Booking.com. It is actually called Vihan Suites. The Taxi driver couldnt find this place and we had to walk down the back streets of Kuta to find it. Which is where it is located. This wasn't a good start and it didn't get better from there. The room was average at best. The towel rail was hanging off the wall, the tap constantly ran (staff failed to come and try to fix), there was a small animal or rodent in the ceiling nesting and scuttling about. The final straw was when the night staff were constantly loud and chatty by the pool and they were obviously inviting friends round to watch TV in the lobby and use the wifi and laugh and joke loudly. This was especially loud one night between the hours of 1am - 4am. We wanted to speak to management in the morning, and after agreeing a time to see him, he left out the back door and left the young receptionist to deal with the matter. We tried to reach him several times in the morning and he refused to come back to solve the issue. We asked for a refund for our remaining nights and we looked to check out. Again, the manager wouldnt come to see us and refused to come back. Extremely poor behaviour! This was all reported to Booking.com as well. I wouldnt recommend staying here at all.
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I stayed here one night prior to catching a early morning international flight Easily accessible using grab Super clean modern room Staff were super friendly & helpful Not many eating options but for the price highly recommend
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I visited this hotel last year to spent NYE in Bali. well this place was a lil bit hard to find, and far enough from everywhere since its located in Tuban. fortunately it wasn't hard to find something to eat since there's a lot of food truck outside the hotel, I mean near the main street. I got a room at 3rd floor which is the highest floor. the room's clean but there's a lil problem with the door. I got a manual key, not a card. I never asked the housekeeping to clean up my room cause there's a one night that I thought I heard someone was going to came in to my room. I was shocked like I mean they didn't even knocked the door to ask my permissions. fortunately, I was there so I opened up the door and ask the staff what's going on. and their answer was ridiculous. So after that night, I decided to let my room dirty and always bought my important things with me.
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PRICE RANGE
$31 - $44 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliKuta DistrictKutaTuban
NUMBER OF ROOMS
44
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