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Grotto Bay Beach Resort & Spa

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Grotto Bay Beach Resort & Spa
Grotto Bay Beach Resort & Spa
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2,058 Reviews from our TripAdvisor Community

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Showing 2,019: English reviews
Bar Harbor, Maine
1 review
5 of 5 stars Reviewed 2 days ago NEW

It was the most wonderful vacation I've ever had. Grotto Bay was a great place to stay. It was clean and well kept. The staff were very friendly and kind. Guest Services was more than helpful and very welcoming and informative. I loved it there and I will be going back again just as soon as I can!!

Review collected in partnership with this hotel

Helpful?
Thank X9145JMdebbier
PA
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

There is not one thing about our week long stay at Grotto Bay that we did not love. From the time we checked in every single person we had contact with at this resort was wonderful. I have never stayed at a resort with friendlier staff. The resort itself is very nice and we had no issues with our room... More 

Helpful?
Thank lds1960
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I stayed at Grotto Bay for four nights and had the greatest time. I did the all inclusive package, and found it to be totally worth it. All meals and drinks were delicious and good quality, and there was a nice variety. The hotel also planned some themed dinners like Surf and Turf, dinner with a DJ playing, and an... More 

Helpful?
1 Thank Erika G
3413jpm, Manager at Grotto Bay Beach Resort & Spa, responded to this review

Dear Erika G., Thank you for staying at Grotto Bay Beach Resort and taking the time to post your comments on Trip Advisor. Our All Inclusive package is truly a great deal and we are glad to hear that you agree. We look forward to welcoming you back for another relaxing trip in the future. Sincerely, The team at Grotto... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

It was the perfect get away. Very clean And kid friendly Food is a lite over priced Great onsite water sport rentals The motor boat for rent was the perfect day trip The bounce house in the bay was the best activity for the kids Quick ride from airport

Review collected in partnership with this hotel

Helpful?
1 Thank sharen13
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Overall we had a nice time at Grotto. However, the resort needs to be taken better care of. Every morning there were bottles and cups on their beach and towels from the night before. One morning there was even a dead rat on the grounds. While the staff was mostly pleasant, we felt that they were running a little bare... More 

Review collected in partnership with this hotel

Helpful?
2 Thank jnm1982
Toronto, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife, 3 year old and 5 month old daughters and myself stayed at Grotto Bay Beach Resort the second week of August. Bermuda is a beautiful island and this resort was no exception. It is about a 10 minute ride from the airport for $12. (We took our own car seat for those wondering). The view from our room... More 

Helpful?
3 Thank VCfromToronto
3413jpm, Manager at Grotto Bay Beach Resort & Spa, responded to this review

Dear VCfromToronto, Thank you so much for staying at Grotto Bay Beach Resort during your visit to Bermuda. We are thrilled to hear you enjoyed everything from the accommodation to the services to the facilities. Thank you for sharing your experience at Grotto Bay Beach Resort and we look forward to welcoming you back in the future. More 

New York
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We absolutely loved our recent stay at the Grotto Bay Beach Resort. The rooms were clean and sleek, the views were incredible, and the staff was second to none.It rarely felt crowded, and especially in the evening there were times where we felt like we had certain areas completely to ourselves! The concierge staff, was enthusiastic and helpful in sharing... More 

Helpful?
2 Thank Erica K
Sparkill
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Grotto Bay is located on the north eastern end of Bermuda. It is the opposite end of the island where the cruise ships dock. This location makes it the perfect spot to explore the more remote areas of the island. It is directly across the street from Fantasy and Crystal Cave and Tom Moore's Jungle. A short taxi ride from... More 

Helpful?
4 Thank M H
Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

This place was soooooo relaxing and the staff was extremely friendly. Can't wait to go back. The caves that are on the resort are majestic and the amenities like snorkeling and kayaking are great as well. The dining was decent and the hotel is five minutes from the airport. Also, a short bus ride from all of the major attractions... More 

Helpful?
1 Thank gfilip19
3413jpm, Manager at Grotto Bay Beach Resort & Spa, responded to this review

Dear gfilip19, Thank you for staying with us at Grotto Bay Beach Resort and taking the time to post about your experience. We are pleased to hear you enjoyed your time and can not wait to return. We look forward to welcoming you back soon. Sincerely, Grotto Bay More 

North York Ontario
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Pros: great weather, clear water. A cool cave to admire for about 3mins. Cons: depleted beach towels upon arrival, received a room with a broken water pipe, slept the night to high pitch hissing of such broken pipe, no shower for 2 days, water shut off 1/2 day to fix problem, "sorry, nothing we can do", was the respond. Bedside... More 

Helpful?
1 Thank Denise A
3413jpm, General Manager at Grotto Bay Beach Resort & Spa, responded to this review

Dear Denise A., Please accept my apologies for the inconveniences caused you as well as for not living up to the usual standards we provide to our guests as indicated in other TripAdvisor postings. I have checked with our Chief Engineer and he nor myself are aware of any room not having a shower for two days. In addition, the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Full service resort nestled amid 21 acres along the water's edge featuring three restaurants, two bars, water sports, dive shop, tennis facilities, cycle livery, three beaches, children's playground as well as our unique Natura Spa located in one of our Grottos. Resort features Room only, Breakfast Plan, Breakfast and Dinner Plan as well as All Inclusive Supplement. ... more   less 

Additional Information about Grotto Bay Beach Resort & Spa

Address: 11 Blue Hole Hill | Bailey's Bay, CR 04, Bermuda
Location: Caribbean > Bermuda > Hamilton Parish
Price Range: $257 - $499 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grotto Bay Beach Resort & Spa 3.5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Grotto Bay Beach Hotel Hamilton Parish
Grotto Bay Bermuda
Hotel Grotto Bay Beach
Grotto Bay Beach Resort Bermuda
Grotto Bay Beach Resort & Spa Bermuda/Hamilton Parish
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