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Hotel Florida

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Hotel Florida
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192 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Brisbane
Reviewed 4 weeks ago

What an amazing and wonderful hotel this was. It was clean, comfortable and private. Breakfast was delicious with many options to suit all members of my family of 5, including children. The view out the windows was magnificent. The staff were helpful and friendly. The spa bath was a treat.

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Helpful?
Thank KPLLS
GERENCIA1214, Director Comercial at Hotel Florida, responded to this review

Dear KPLLS, We appreciate your nice words about our services and staff. It was a pleasure to have with us such a kind family like yours. We hope you visit us again. Best regards

Ljubljana, Slovenia
Reviewed December 9, 2016

Very good option for staying in El Escorial. Room with a little balcony and just a street away from monastery, with a nice view on it. Quiet big and very nice room. With all that you need (TV, air-conditioning, very big and comfortable bed). Bathroom was having a bath with massaging option. For sure I would repeat it. Breakfast was...

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Helpful?
Thank Lara S
GERENCIA1214, Director de Recepción at Hotel Florida, responded to this review

Dear Lara S, We appreciate your feedback about our location , room views and rest of equipment on it. Hope you visit us again. Best regards

Reviewed November 18, 2016 via mobile

The hotel is conveniently located in the centre, within a 5-minute walk from the bus station. The rooms are comfortable and quite spacious. The bathroom was clean and apart from towels, shampoo ans soap there was even toothbrush kit, comb and razir kit. The only slight problem was the late breakfast which started at 8:00.

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Helpful?
Thank mpasnikowski
GERENCIA1214, Director Comercial at Hotel Florida, responded to this review

Dear mpasnikowski, Thanks a lot for your kind words about your stay at our hotel. We are happy to know you enjoyed your visit with us. We will work to try to make breakfast start earlier. Best regards.

Raleigh, North Carolina
Reviewed May 14, 2016

We stayed here for a couple of nights while visiting the El Escorial. The hotel is a bit old, but the rooms are clean and comfortable. Parking is available on the street in back and is free from 3:00 pm to the next morning at 9:00 am. The city is relaxed and very clean. Despite the El Escorial tourist attraction,...

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Helpful?
Thank John M
GERENCIA1214, Director Comercial at Hotel Florida, responded to this review

Dear John M, We are grateful for your feedback, since it is a great help to improve our services. Thanks for your nice words about the cleanliness and comfort of the room. It is true that we must improve certain aspects for tourist attraction. Hope you come back and visit us soon again. Best regards

Bristol, England, United Kingdom
Reviewed April 6, 2016

The view was amazing - on the first floor, right opposite El Escorial. I imagine that's how they can charge these prices for a very mediocre room. Everything in it seemed old, but 70s/80s old, not antique-old. It reminded me more of hostels I stayed in as a student inter-railing around Europe. The mattress was rock-hard. The toilet wasn't clean...

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Helpful?
Thank Nicky D
GERENCIA1214, Director Comercial at Hotel Florida, responded to this review

Dear Nicky D, Thanks for your feedback, it is a great help to improve our services. Your review is quite complete and long, and although the evaluation is not too low, we can only apologize for the inconvenience during your stay. But please let us mention that other clients spent the night at our Hotel in the same date as...

Savannah, Tennessee
Reviewed February 1, 2016

Our double room was on the 1st floor, with a beautiful view of the El Escorial Monastery. It was plain but very comfortable, with a large bathroom. Only complaint was that the whole hotel (rooms, bath, lobby,etc) need to be redecorated....it is still in the 1970's. Breakfast buffet was good.....in the antiquated dining room. "Cafetería"" nearby was okay. Dinner in...

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Helpful?
Thank Harriet R
ESCORIALHOTELES, Director Comercial at Hotel Florida, responded to this review

Dear Harriet R, We are very grateful for your good words about your room and views and the breakfast buffet during your stay in our Hotel. We are working to improve and modernize the facilities, and your opinion helps us a lot. We hope you visit us some time soon. Best regards.

London, United Kingdom
Reviewed December 10, 2015

We got a room with a small terrace with incredible views to the Monastery! the reception is a little bit old and the breakfast is not the best I have tried but good enough anyway. Would stay once more

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Helpful?
Thank Natasha N
ESCORIALHOTELES, Director Comercial at Hotel Florida, responded to this review

Dear Natasha N, We are very grateful for your feedback and the good words about your room and views. We will try to improve our facilities at the reception very soon. Regarding breakfast buffet, we try to get the best variety and quality of food for the price you pay (7,50 €). We hope you visit us some time soon....

Birmingham, United Kingdom
Reviewed October 25, 2015

From making the booking to checking in then saying farewell at the end of our stay, everything was spot on. Very friendly and helpful staff, nice, clean rooms equipped with everything you would expect from a respectable hotel. Jose Luis was especially helpful throughout our stay. Helping with bags, taxis and other recommendations. Professional hotel and an all round great...

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Helpful?
Thank PatIsRad
ESCORIALHOTELES, Director Comercial at Hotel Florida, responded to this review

Dear PatlsRad, We are very grateful for your feedback about our Hotel and the room’s equipment, and we move on your good words about the staff attention. It was a pleasure to help all your group during your stay. We hope you’ll be back soon. Best regards

Harlingen, Texas
Reviewed October 10, 2015

It was my second stay at this hotel, and the experience was even better than the first. Great room plus they allowed me a late checkout, loved the breakfast buffet and they have a good speed free wifi in the rooms. I went there to care for an ill relative and the hotel staff went above and beyond their duty....

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Helpful?
Thank Guiomar1
ESCORIALHOTELES, Director Comercial at Hotel Florida, responded to this review

Dear Guiomar1, We appreciate your loyalty as a customer. We've been glad to help you in those difficult times. Thank you very much for valuing our wifi service. We have made some changes on it recently. Now we can say it is fast and free. We move your grateful words to Beatriz and her husband. Kind regards.

Toronto, Canada
Reviewed October 5, 2015

What can I say ? Beatriz at the front desk was very helpful. The room was very clean. The bed was very comfortable. The dinner was superb. Well done ! Trip Advisor wants 200 words and my review is done in one - EXCELLENT !

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Helpful?
Thank johnturner2015
ESCORIALHOTELES, Director Comercial at Hotel Florida, responded to this review

Dear johnturner2015, We are very grateful about your feedback. Thanks a lot for your good words about the staff attention, the room’s cleaning and comfort, and the restaurant service. We hope you visit us soon again. Best regards

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hotel Florida

Address: Calle Floridablanca 12-14, 28200 San Lorenzo de El Escorial, Spain (Formerly Best Western Hotel Florida)
Location: Spain > Community of Madrid > San Lorenzo de El Escorial
Price Range: $56 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Florida 3*
Number of rooms: 50
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Also Known As:
Best Western Florida
Best Western Madrid
Best Western San Lorenzo De El Escorial
Best Western Hotel Florida
San Lorenzo De El Escorial Best Western
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Florida staff and other travelers.
1 question
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Questions? Get answers from Hotel Florida staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Top floor for magnificent views.”
 of 5 bubbles KPLLS, 4 weeks ago | Read review
“Ask for room with view”
 of 5 bubbles nickyd823, Apr 6, 2016 | Read review
“We had room 119. Double superior....good view and very comfortable.”
 of 5 bubbles 438harrietr, Feb 1, 2016 | Read review
“Great views over El Escorial Monastery at the front of the hotel.”
 of 5 bubbles PatIsRad, Oct 25, 2015 | Read review
“the hotel is currently being reconstructed”
 of 5 bubbles 119miab, May 17, 2015 | Read review
5 of 5
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