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Eurostars Gran Madrid

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Eurostars Gran Madrid
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238 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Alicante
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nice hotel, clean and comfortable. Large room with king size bed. Good aircon. Very pleasant staff, easy check-in and out, receptionist spoke English and couldn't do enough to help. Restaurant was closed when we stayed but that is no problem, there is a large complex nearby with many varied restaurants - unfortunately we picked the wrong one put that is... More 

Helpful?
Thank griffoalicante
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My stay here (or lack thereof) was probably the worst in all my experience as a business traveller. I was organising a workshop nearby and wanted to pick a hotel that could accommodate most of the delegates with access to the airport. As the price and location seemed reasonable, I stupidly plumbed for Eurostars Gran Madrid and made my booking... More 

Helpful?
Thank John G
Costa Blanca, Spain
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great place to break a long journey. The hotel is very modern and the rooms are a good size and well furnished. The bed was very comfortable and the en suite was excellent. We travelled into central Madrid on the Metro ( the station is very close to the hotel and only cost euros 6 return per... More 

Helpful?
Thank TonythetravellerDoha
Level Contributor
4 reviews
3 of 5 stars Reviewed July 25, 2016 via mobile

The hotel us focused on business and the rooms are okay. The bed are pretty hard and the wifi speed needs to be improved. Breakfast is served in the basement and is good quality and the same every day. Dinner is if medium quality. It better to walk 5 minutes towards diversia. Where you can find multiple good restaurants.

Helpful?
Thank Wijnand v
Phoenix
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 27, 2016

The hotel is clean and is outside the city center. However the rooms are smaller than normal Europe rooms and actually reminded me a bit of an Ibis hotel [budget friendly]. The walls are also a bit thin but other than that, it's an okay hotel if you're doing business in the area. Note, you can walk to some local... More 

Helpful?
Thank Daniel G
Towcester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 16, 2016

After a 3 hour flight delay I arrived at the hotel which is in the Alcobendas district of Madrid, a mostly commercial district. The greeting by the Receptionist was courteous. The room was very large and decorated to a particularly high standard, I can only assume this has happened recently. After a good nights sleep thanks to a very good... More 

Helpful?
1 Thank shrimperboy
Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 20, 2016 via mobile

Didn't start well with a 20 minute wait to check in. Then I was in a room that wax extremely hot and no air conditioning. I asked about the air con and was advised it was broken. When I complained they said they could fix it from reception if I gave them my room number. That didn't work either. Same... More 

Helpful?
1 Thank Phil B
Lisbon, Portugal
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 17, 2016

Spent there one night in March 2016. Conveniently located near the airport, it is a new and comfortable hotel a good option for someone spending just one night and having to take an early flight. A good relation quality/price.

Helpful?
Thank RuiB189158
Fareham, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed April 19, 2016 via mobile

If you speak no Spanish this isn't the hotel for you - no multi lingual staff!! Bar (small area in the corner of the lobby manned by the reception staff!) and restaurant don't open till 8 which as a Brit is a little late. Room service although advertised ( and hence why I booked this hotel) offered less and less... More 

Helpful?
Thank 10-threes
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 22, 2016

Hotel is well located on the outskirts of Alcobendas but near a park and close to a shopping centre. Walls are quite thin though so you can hear people talking in the restaurant downstairs so I would totally recommend earplugs. Other than that breakfast was nice and staff very friendly as well.

Helpful?
Thank Michal O
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Eurostars Gran Madrid

Address: Avenida Vega 22, 28108 Alcobendas, Spain
Location: Spain > Community of Madrid > Alcobendas
Price Range: $50 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eurostars Gran Madrid 4*
Number of rooms: 100
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Also Known As:
Gran Madrid Alcobendas
Gran Madrid Hotel Alcobendas
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