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Eurostars Gran Madrid

Avenida de la Vega 22, 28100 Alcobendas, Spain
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230 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Level Contributor
4 reviews
3 of 5 stars Reviewed yesterday NEW via mobile

The hotel us focused on business and the rooms are okay. The bed are pretty hard and the wifi speed needs to be improved. Breakfast is served in the basement and is good quality and the same every day. Dinner is if medium quality. It better to walk 5 minutes towards diversia. Where you can find multiple good restaurants.

Helpful?
Thank Wijnand v
Phoenix
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is clean and is outside the city center. However the rooms are smaller than normal Europe rooms and actually reminded me a bit of an Ibis hotel [budget friendly]. The walls are also a bit thin but other than that, it's an okay hotel if you're doing business in the area. Note, you can walk to some local... More 

Helpful?
Thank Daniel G
Towcester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 16, 2016

After a 3 hour flight delay I arrived at the hotel which is in the Alcobendas district of Madrid, a mostly commercial district. The greeting by the Receptionist was courteous. The room was very large and decorated to a particularly high standard, I can only assume this has happened recently. After a good nights sleep thanks to a very good... More 

Helpful?
1 Thank shrimperboy
Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 20, 2016 via mobile

Didn't start well with a 20 minute wait to check in. Then I was in a room that wax extremely hot and no air conditioning. I asked about the air con and was advised it was broken. When I complained they said they could fix it from reception if I gave them my room number. That didn't work either. Same... More 

Helpful?
1 Thank Phil B
Lisbon, Portugal
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 17, 2016

Spent there one night in March 2016. Conveniently located near the airport, it is a new and comfortable hotel a good option for someone spending just one night and having to take an early flight. A good relation quality/price.

Helpful?
Thank RuiB189158
Fareham, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed April 19, 2016 via mobile

If you speak no Spanish this isn't the hotel for you - no multi lingual staff!! Bar (small area in the corner of the lobby manned by the reception staff!) and restaurant don't open till 8 which as a Brit is a little late. Room service although advertised ( and hence why I booked this hotel) offered less and less... More 

Helpful?
Thank 10-threes
Level Contributor
44 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 22, 2016

Hotel is well located on the outskirts of Alcobendas but near a park and close to a shopping centre. Walls are quite thin though so you can hear people talking in the restaurant downstairs so I would totally recommend earplugs. Other than that breakfast was nice and staff very friendly as well.

Helpful?
Thank Michal O
Oxfordshire, UK
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed March 18, 2016

I stayed here to be next to the Cisco office so the location was good and there is a supermarket and some restaurants nearby. However, I intended to work from my room for 3 hrs or so before dinner and I just couldn't as the wifi was not just slow but would drop completely for minutes at a time. The... More 

Helpful?
Thank CJAJ351
London, United Kingdom
Level Contributor
59 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed March 12, 2016

On the plus side, the hotel is only a 15 minute taxi ride from the airport and close to the many businesses in the area. I must say that the bathroom of my room was clad in beautiful marble and looked lovely. On the negative side, the mattress was uncomfortably hard, the pillows were thin and awkwardly shaped, in general... More 

Helpful?
Thank anataman
Paris, France
Level Contributor
47 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
2 of 5 stars Reviewed March 10, 2016

I often have to stay in the Eurostar for business purposes. No one would stay there for a vacation, for sure. Hotel is clean, but very depressing. Nothing to do in the neighborhood : in the middle of an office area. Shopping limited to a Al Campo supermarket. Not many dining options around. Staff is neither good or bad :... More 

Helpful?
Thank pascalph
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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Eurostars Gran Madrid

Address: Avenida de la Vega 22, 28100 Alcobendas, Spain
Location: Spain > Community of Madrid > Alcobendas
Price Range: $51 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eurostars Gran Madrid 4*
Number of rooms: 100
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Also Known As:
Gran Madrid Alcobendas
Gran Madrid Hotel Alcobendas
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