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Campanile Madrid Alcala de Henares

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106 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Soenderborg, Denmark
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Campanile is situated 25 min. train ride from City center of Madrid, it is Ok for the Money, breakfast and staff is really nice, room are also ok, - I got a smoker room!! I dont know if all rooms are smokers. there is also a big shopping center across the street, I spend 12 days here and actually enjoyed... More 

Helpful?
Thank Jørgen C
campanilealcala, Gerente at Campanile Madrid Alcala de Henares, responded to this review

Dear guest, We are glad to hear that you have enjoied your stay at our hotel. We hope to see you next time. Best regards The management team More 

Leicester, United Kingdom
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 18, 2016

Unlike the hotel's in this group throughout France this is hotel-style building as opposed to a motel. Large rooms with every comfortable beds, en-suite bathroom and satellite TV. The restaurant offers breakfast, lunch and dinner, all at competitive prices. Basic snacks are also available to order. Not luxurious but very comfortable and ideal as an overnight stop.

Helpful?
Thank Andy H
campanilealcala, Gerente at Campanile Madrid Alcala de Henares, responded to this review

Dear guest, Thank you for your comment. We are very glad that you enjoyed our food offer. We would like you to know than our restaurant is not always open for lunch. We hope to receive you again in our hotel. The management team More 

Rugby, United Kingdom
Level Contributor
155 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
5 of 5 stars Reviewed May 17, 2016

We always stay here when driving through to our place in Spain! The staff are brilliant, always so helpful, we always have a disabled room which is excellent and has a wet room. We have our two dogs with us and they are made to feel welcome and well looked after! The rooms are clean, roomy and the stay is... More 

Helpful?
Thank Sharon M
campanilealcala, Gerente at Campanile Madrid Alcala de Henares, responded to this review

Good afternoon, Thank you very much for such a good comment. We are very happy to hear that you feel so good in our hotel, we work very hard to make people feel like they are at home. Regards The managent team More 

Dublin, Ireland
Level Contributor
41 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed February 13, 2016

Stayed here for business in Feb 2016. Overall I'd say the hotel is average, but about what you'd expect at this price level. Hotel is well located, just a mins walk away from La Garena train station and even closer to the La Garena tower. Hotel staff were always friendly and hotel was clean and in good order. The breakfast... More 

Helpful?
1 Thank irlrobins
campanilealcala, Gerente at Campanile Madrid Alcala de Henares, responded to this review

Dear guest, Thank you for your possitive comments. We always try to give our guests a friendly wellcome and make them feel comfortable. We are sorry to hear that you had problems with noise. We will work on it. Best regards The management team More 

Springfield, Missouri
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 6, 2015 via mobile

I've stayed here many times over the years but it has been about 4 years since my last visit. I could see how everything has gotten worse. People smoke in rooms that are non smoking and nobody enforces anything. The breakfast is terrible. There are many other places in the area much better for the money.

Helpful?
1 Thank Ptrementozzi
campanilealcala, Gerente at Campanile Madrid Alcala de Henares, responded to this review
Google Translation

Estimado cliente Gracias por compartir sus comentarios con nosotros. Durante los últimos meses hemos realizado una renovación de nuestras instalaciones... More 

Milan, Italy
Level Contributor
243 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 241 helpful votes
4 of 5 stars Reviewed September 28, 2015

Pros; -- Location: a minute walk from La Garena Station. Many good restaurants and shopping in the vicinity. -- Pleasant interior design with large window. -- Friendly staff Cons; -- The air conditioning unit was very loud and it wasn't even working. Thought it was the last week in September the temperature was 29c on the first day. The second... More 

Helpful?
Thank Not Your B
campanilealcala, Gerente at Campanile Madrid Alcala de Henares, responded to this review

Dear guest Thank you very much for sharing your experience with us. Regarding the air conditioning we had a problem with the cooler and it has been out of order for 3 days, now it is completely repaired and working, sorry for the inconvenience caused during your stay. Thank you for hightlighting our superb location close to the station and... More 

Rugby, United Kingdom
Level Contributor
155 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
5 of 5 stars Reviewed September 7, 2015

We use this hotel as our midway stop off point after getting off the boat at Bilbao to head to our apartment in Murcia. It is situated in a great position, with a host of nearby eateries and lots of places to sit and chill with a glass of wine. The hotel itself is dog friendly, which is great for... More 

Helpful?
2 Thank Sharon M
campanilealcala, Manager at Campanile Madrid Alcala de Henares, responded to this review

Dear guest Thank you very much for sharing your experience with us. We focus on our customer service to provide the best service for our clients. We have air conditioning in all the hotel and each room has their own thermostat to regulate the temperature. Thanks very much for your comments, I will share your compliments with the team We... More 

Alicante, Spain
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 9, 2015

A group of us stayed for a long week end to attend a nearby convention. Helpful, friendly staff, and spotlessly clean hotel, lovely buffet breakfast with loads of choice of hot and cold food; also take away food available which was a bonus. Bar and restaurant too. Great week end break. Only disappointment was that there was not a safe... More 

Helpful?
1 Thank MargaretF174
campanilealcala, General Manager at Campanile Madrid Alcala de Henares, responded to this review

Dear guest Thanks for letting us know your experience at our hotel. We are glad to hear that we meet your expectations. We have recently changed our menu and some items are available for take away as we thought some of the clients will prefer this option, we are glad to hear this was a bonus during your stay. We... More 

Skelmersdale, United Kingdom
Level Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed July 6, 2015 via mobile

Quite a few of us stayed for a long weekend as we were attending a convention not far away. The staff were very helpful and there was a good buffet breakfast in the morning. The hotel is spotlessly clean. You can also order sandwiches to take out for lunch if you want. There's a nice little bar and a restaurant.... More 

Helpful?
1 Thank LC67Lancs
campanilealcala, General Manager at Campanile Madrid Alcala de Henares, responded to this review

Dear guest We are pleased to hear that you enjoyed your stay and that we meet your expectations. We work on a daily basis to ensure our clients feel like at home. We hope to see you soon again Kind Regards Cristina Gomez - Hotel Manager More 

Newport
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 18, 2015 via mobile

Perfect for a business trip or short stay. Superb value for money, no frills, just good clean rooms and customer service. Breakfast buffet could be better but good enough seeing as one had eaten late the nights before in the very local tapas bars

Helpful?
Thank Ian S
campanilealcala, Gerente at Campanile Madrid Alcala de Henares, responded to this review

Dear guest I would like to thank you for taking the time to share your stay with us. We are delighted to know that you were satisfied with our relation price-quality and our housekeeping and service standard. We look after the service and cleanliness on a daily basis as we consider they are key to our clients. We hope to... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Campanile Madrid Alcala de Henares

Address: Calle Fausto Elhuyar 3, 28806 Alcala De Henares, Spain
Location: Spain > Community of Madrid > Alcala De Henares
Price Range: $33 - $65 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Campanile Madrid Alcala de Henares 3*
Number of rooms: 110
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