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Hotel Cisneros

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Hotel Cisneros
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113 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Madrid, Spain
Level Contributor
13 reviews
5 of 5 stars Reviewed 1 week ago

When I moved to Alcala, I needed a place to stay before I found a piso. The front desk was extremely helpful and most people spoke enough English for me to find places around the town. The room was clean and comfortable. I stayed for 10 days and the staff was nice enough to give me until my last day... More 

Helpful?
Thank Patrick S
Pompano Beach, Florida
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 14, 2016 via mobile

disappointed cuz I love protein- meat and poultry! so much bread and dessert even for breakfast. bring a snack next time they need eggs and bacon or a little chain of McDonald's! coffee was great though. ask the cashier to make a heartfelt cream

Helpful?
Thank Philip33062
Colchester, United Kingdom
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 2, 2015 via mobile

Staff were helpful, room was quiet though make sure you request a nonsmoking room if you want one. About 25 mins to Feria. Breakfast not up to much but otherwise recommended. Not much time visit the local area but for a cheap business hotel this was a1

Helpful?
Thank linkster74
Norwich, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 13, 2015 via mobile

We came here for a three day conference for 20 people. Staff could not have been more friendly and willing to please. Meeting room brilliant. The restaurant was good - whole package very well organised. It was seamless! Especially Nuria, who was so helpful. Thank you! Carolyn

Helpful?
Thank Lauren C
Madrid, Spain
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 2, 2015

This hotel is great in its category. Don't expect any fancy stuff, there isn't a mini-bar or a great seat of complimentary toiletries (you do get soap and shower gel). But you have a nice sized, clean room with a good bed to sleep on. Walls may be a bit on the thin side, but if you get one of... More 

Helpful?
Thank WalrusAvatar
Dusseldorf, Germany
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 7, 2014

Although it is a little bit far from the centre of Alcalá, it is just 15 min walking. The people at the reception were very nice and friendly. The rooms are very nice, big and clean and the bathroom it's also very nice. The only drawback is that they are very little soundproof... Also, there is decent, free WIFI, although... More 

Helpful?
Thank A7d1n0
Canterbury, United Kingdom
Level Contributor
232 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed October 1, 2014

A rather poplar hotel, being close to the town-15 to 20min walk and 20km from Madrid Airport. I used this really as a stopping off point. To clean my hire vehicle etc, but it turned out much better than I had imagined. The staff were very good, not much of a breakfast, but the wi-fi was very fast.

Helpful?
Thank GrahamGrape
London, Canada
Level Contributor
51 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 30, 2014 via mobile

Good location, nice rooms, lovely staff, terrific price. Staff were helpful with directions and recommendations. Would have preferred a more substantial breakfast but at this price it's hard to quibble.

Helpful?
Thank SamOntario
Zurich, Switzerland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 30, 2014

I spent six nights in the Hotel Cisneros when attending a conference at the University in Alcala de Hanares, just outside of Madrid. The room was small and clean, perfect for one person. The separate bathroom has a good shower. The ac in the room is on a thermostat and can be easily adjusted. They have black out curtains for... More 

Helpful?
Thank Tracy I
Hertford, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 2, 2014

This is a value hotel where all the essentials are present but not enough interest being taken to meet basic requirements. The staff are very pleasant and helpful. The hotel was clean and but for the issues (see below) which could be addressed with ease would have been adequate for our needs.

Helpful?
Thank simonc179
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Hotel Cisneros, renewed in 2009, is the perfect place to stay, both for business and tourism.The Hotel is perfectly located in Alcalá de Henares, World Heritage City. It´s really near from the Historical Centre and it has excellent road connections with Madrid-Barajas Airport, IFEMA Trade Fair and the City of Madrid. ... more   less 

Additional Information about Hotel Cisneros

Address: Paseo Pastrana 32, 28803 Alcala De Henares, Spain
Location: Spain > Community of Madrid > Alcala De Henares
Price Range: $45 - $58 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Cisneros 3*
Number of rooms: 42
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