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AC Hotel Alcala de Henares

poligono Sector 20 CL 25, 28805 Alcala De Henares, Spain
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  • Universidad de Alcala
    1.4 mi
  • 4 star hotel
  • Free Wifi
Reviewed 3 days ago
Excellent hotel with a good kitchen!
A great hotel for business. Wonderful kitchen stays open till... more
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138 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Salisbury, United Kingdom
Reviewed 3 days ago NEW

A great hotel for business. Wonderful kitchen stays open till 11pm so a welcome place if you arrive late. Reasonable breakfast. The gym is small but you can get a good work out on the exercise bike. Very professional staff and the beer at the bar is very good. One of the best business hotels I have used in a...

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Helpful?
Thank Andrew S
Seyssins, France
Reviewed 1 week ago NEW

I stayed in this Hotel for 2 nights, Booked a Junior Suite 2 Single Beds. Room was very clean with a lot of space, and bed comfortable. The Staff is very friendly, nice and Professional (good job guys). Overall: the Quality worth the Price.

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Helpful?
Thank jmciu
Barcelos, Portugal
Reviewed November 16, 2016

We stayed just 1 night, hotel is very well located if you are with a car (next to highway, not far away from Barajas airport). Basic services inside, modern room, normal service.Alcala de Henares is a nice town, but hotel is not on walking distance to city center.

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Helpful?
Thank Fbrunosilva
MiguelAngelHerraiz, Manager at AC Hotel Alcala de Henares, responded to this review

Dear Customer, Thanks for your comment , we are glad that your stay in our hotel has been satisfactory and we hope to see you again if they return to Alcala de Henares. Best regards.

East Windsor, New Jersey, United States
Reviewed October 28, 2016 via mobile

We had a great stay at the AC Hotel in Alcala. The hotel was very clean and the staff was very nice. The rooms are on the smaller side but perfect for 2 people. The floors are wood laminate, which is so much better than carpet (it just seems so much cleaner). The hotel is older but the rooms seem...

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Helpful?
Thank kycoan
Miguel Angel H, General Manager at AC Hotel Alcala de Henares, responded to this review

Thank you for your comments, we are all glad you enjoyed your time in Alcalá staying at the AC Hotel by Marriott, that's our each day goal!. Give us a visit next time you're around, we'll be happy to welcome you back.

Louisville, Kentucky
Reviewed July 6, 2016 via mobile

I was on my way back from my trip to Europe and had to spend a night in Madrid, I followed a recommendation from sister facility (Marriott Princesa) to stay here. It's located in a nice small city near Madrid, a lot of history to view. Don Quijote and Sancho Panza, and Miguel de Cervantes place. Give it a try....

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Helpful?
Thank carlitosway2016
MiguelAngelHerraiz, Director General at AC Hotel Alcala de Henares, responded to this review

Good Morning . Thank you for answering the questionnaire satisfaction. We note your comments and send them to the appropriate department. In your case for being a client Marriott gold, accumulate more points on your card, free internet and late check out. We regret the incident with the a/c .In future stays please inform us to reception to correct it...

London, United Kingdom
Reviewed June 5, 2016 via mobile

The local isn't the best if you are looking into walking into Alcalá town center. I'd take about over 30 min I reckon. But if you are driving and your business is one of the companies in nearby industrial zone, then it's fine. Surprised about the performance of their free wifi. Was pretty fast and makes up for the fact...

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Helpful?
Thank xithaki
MiguelAngelHerraiz, Director General at AC Hotel Alcala de Henares, responded to this review

Thank you for taking the time to answer our satisfaction survey. We note your comments and we hope to assist you in future stays in the city. Regards.

Boston MA
Reviewed April 23, 2016

Stayed here to access the airport which is 15 minutes away. Not in the best area for activities, but good for the airport. Good sized room, very clean, comfortable beds. Restaurant is open to the front lobby and a bit chilly. They offered sandwiches whcih was just what we wanted, but they were lacking. Service hit or miss. Front desk...

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Helpful?
Thank mpd
MiguelAngelHerraiz, Director General at AC Hotel Alcala de Henares, responded to this review
Google Translation

Buenas tardes , muchas gracias por su comentario , todas las valoraciones nos motivan y nos ayudan a esforzarnos mas...

Truro, United Kingdom
Reviewed April 16, 2016 via mobile

Stayed here for two nights. The hotel is modern and clean, with good wifi. Reasonably priced minibar. Comfortable bed. Breakfast had good selection including Nespresso and range of pastries. Slightly further from the centre than one might like, but taxis are relatively cheap. Staff very helpful and friendly. Would stay again.

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Helpful?
Thank stattotim
MiguelAngelHerraiz, Director General at AC Hotel Alcala de Henares, responded to this review
Google Translation

Buenas tardes , muchas gracias por su comentario , todas las valoraciones nos motivan y nos ayudan a esforzarnos mas...

Vail, Colorado
Reviewed December 29, 2015

First, the Staff is excellent! They are well meaning, and hard working. They will try to accommodate you in every way possible. Also there is an excellent supermarket literally around the corner from the front entrance of the hotel so it is easy to get things for the room refrigerator. There is a small snack area in the lobby. The...

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Helpful?
1Thank Pamelavail
MiguelAngelHerraiz, Director General at AC Hotel Alcala de Henares, responded to this review

Thanks for your comment , we are glad that your stay in our hotel has been satisfactory and we hope to see you again if they return to Alcala de Henares. Best regards.

Prague, Czech Republic
Reviewed December 2, 2015

Modern hotel, nice wooden floors in the rooms, modern bathrooms, pleasant reception. The downfall was the waiter in the restaurant, who rushed around the 4 tables of guests looking very busy and then disappeared for long periods. In Spain, you get bread on the table before anything else. here we got drinks (after an ample wait), then menu (after an...

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Helpful?
Thank 954pb
Miguel Angel H, Director General at AC Hotel Alcala de Henares, responded to this review
Google Translation

Gracias por su comentario nos ayudara a mejora. Thank you for your comment, KIng regards.

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service

Additional Information about AC Hotel Alcala de Henares

Address: poligono Sector 20 CL 25, 28805 Alcala De Henares, Spain
Location: Spain > Community of Madrid > Alcala De Henares
Price Range: $56 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Alcala de Henares 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Ac Alcala De Henares
Hotel Style:
#3 Luxury Hotel in Alcala De Henares
#4 Business Hotel in Alcala De Henares
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Questions & Answers

Here's what travelers have asked, with answers from AC Hotel Alcala de Henares staff and other travelers.
1 question
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Questions? Get answers from AC Hotel Alcala de Henares staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Floor 3 or 4 gives a nice view.”
 of 5 bubbles Q5048JEandrews, 3 days ago | Read review
“rooms on the 2nd floor - very cool even without AC and nice view !”
 of 5 bubbles 606Jyoti, Oct 17, 2014 | Read review
“Ask for a higher floor to enjoy a better view of the area.”
 of 5 bubbles VCM99, Jul 19, 2014 | Read review
3 of 3
Questions? Get answers from hotel staff and past guests. Ask a question