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Rafaelhoteles Forum Alcala

Orbitz.com$73*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
$161*
$73*
$76*
$161*
$73*
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620 Reviews from our TripAdvisor Community

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Showing 71: English reviews
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Milan, Italy
Reviewed 2 weeks ago via mobile

I was looking for an hotel closed to my customer. This hotel is very modern. All the people from receptionists to the bar tender are very nice and gentle. The room is very confortable, large and clean. You don't hear noise from outside. The bed is very comfortable and also the toilet very large, clean and modern. I spent a...

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Helpful?
Thank Paola G
Harlow, United Kingdom
Reviewed 3 weeks ago

We stayed in this hotel for three nights as a part of the Titan group. Room was small, very badly designed, not much space to open the suitcases. There were no bedside cabinets in the room. The modern furniture was dangerous eg. the television was standing on clear glass stand , it was difficult to see the stand and I...

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Helpful?
Thank EwB0
ARACELI P, Director de Relaciones con Clientes at Rafaelhoteles Forum Alcala, responded to this review

Dear guest, Thank you for your feedback regarding your recent visit at our hotel with Titan group. We regret that they did not like the design of the room and neither the breakfast meal and dinner. Rest assured that these issues will be looked into. Yours sincerely,

Maaseik, Belgium
Reviewed 4 weeks ago

Spent 3 days at this hotel at the beginning of the week whilst on a business trip to Madrid. Hotel was spacious, clean and airy. My room was on the 3rd floor at the back so no street noise, my colleagues room was at the front and she found it a little noisy. The room itself was neat and tidy...

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Helpful?
Thank Tom R
Melksham, United Kingdom
Reviewed 4 weeks ago

The hotel generally was good but needed pressure to agree to alter the main switch for air con when outside temperature is high. Sadly,unhelpful staff and surly bar staff and waiters. The room was good,well designed and clean. Mind you,unfortunately the bed pillows were uncomfortable for a three night stay. Food in the restaurant not bad.

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Helpful?
Thank geoffroberts994
Reviewed April 19, 2017

We stayed here for one night before flying out from Madrid. Close to the bus to the airport which was convenient. Also a quick walk to the city center which had a lot of places to eat and get a drink. Room was clean and beds were fine. Wifi was slow. It was suitable for a quick stay.

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Helpful?
Thank Marlee R
ARACELI P, Director de Relaciones con Clientes at Rafaelhoteles Forum Alcala, responded to this review

Dear Sir, Thank you so much for your review of our hotel. Iam pleased to hear you enjoyed your stay with us. It´s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Barcelona, Spain
Reviewed March 31, 2017

You can park easily, and you reach the heart of the city in 15 minute by walking. The rooms are very functional, but not warm. The bed is situated looking to the window, and you have a look over the green outside. It is cool.

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Helpful?
Thank JordiTr7
Reviewed March 24, 2017

clean hotel, special people in the reception (ask about Lola, Ana, Veronica), good breakfast (ask about Adrian and Javier and Lana). You can discover Alcala de henares by walking, and Madrid lies 20 km away! Alcala is quiet and peaceful,

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Thank Teodor G
London, United Kingdom
Reviewed March 7, 2017

2 night stay - hotel is 'adequate'. Staff are very good but infrastructure is poorly maintained.....TV signal poor in the bedroom, bath plug not functioning, weak wifi (ok for standard emails...but no good for sending or receiving larger files) etc... Was working in Alcala de Henares so location was good

Review collected in partnership with this hotel
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Thank dustybin2017
Courbevoie, France
Reviewed December 16, 2016 via mobile

Restaurant service is one of the worst ever seen: tooks our glasses before we ordered, ok will not order wine even if was my intention... service was so long... and not delivering to the table in any common sense (main course of some delivered before starter of others, I finished my dish when some just received their 1st dish...) Rooms...

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Helpful?
Thank Paul M
ARACELI P, Director de Relaciones con Clientes at Rafaelhoteles Forum Alcala, responded to this review

Dear Sir, Thank you for your feedback regarding your recent visit at our hotel. We are pleased to hear you enjoyed the room. We regret his discomfort over the charges of the invoice, however it was a joint agreement with his company. We value your comments and we will share your feedback with our staff to continue improving our services....

Rome, Italy
Reviewed November 19, 2016

Good service, good food all is ok. I found very professional services The personal is well prepared especially at reception. The locaton is good because f in in the middle of two train station to Madrid.

Review collected in partnership with this hotel
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Thank paoloO2601LN
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06/11/2017 06/12/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Rafaelhoteles Forum Alcala is a four-star hotel located 5 minutes walking from the main tourist attractions of Alcala de Henares (World Heritage Site). The hotel features very attractive facilities: a wide hall with natural light, the lobby bar, an attractive restaurant with international gastronomy and a special garden terrace. But the best of the hotel is the penthouse terrace, open in Summer: great views of the city, drinks, a plunge pool or loungers. The hotel has 132 design and fully equipped rooms: WiFi, flat TV, work desk, digital safe, minibar and bathroom. Also it has three suites with jacuzzi. Rafaelhoteles Forum Alcala is the perfect hotel to celebrate any kind of event: car presentations, conferences, concerts, meetings or trade shows. The main hall has a wide space of 400 m2 with natural light and direct exit to the garden terrace (ideal for cocktails). Also the hotel can celebrate weddings, banquets, communions and personal celebrations. In addition, the hotel has eight meeting rooms with capacities between 10 and 150 attendees with natural light. Welcome to Alcalá de Henares, welcome to Rafaelhoteles Forum Alcala. ... more   less 

Additional Information about Rafaelhoteles Forum Alcala

Address: Calle Bulgaria 2, 28802 Alcala De Henares, Spain
Location: Spain > Community of Madrid > Alcala De Henares
Price Range: $59 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rafaelhoteles Forum Alcala 4*
Number of rooms: 132
Reservation Options:
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Also Known As:
Rafaelhoteles Forum Alcala Hotel Alcala De Henares
Hotel Style:
#2 Business Hotel in Alcala De Henares
#2 Luxury Hotel in Alcala De Henares
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Questions & Answers

Here's what travelers have asked, with answers from Rafaelhoteles Forum Alcala staff and other travelers.
4 questions
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Wakefield, United Kingdom
over a year ago

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Questions? Get answers from Rafaelhoteles Forum Alcala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I stayed in a room at the back of the hotel and was able to sleep with the window open and had no bother from outside noise.”
tomrW5267AC, 4 weeks ago | Read review
“Get a hotel closer to the small town only ten minutes walk away.”
geoffroberts994, 4 weeks ago | Read review
“Avoid 8 a.m. for going to breakfast”
teodorg139, Mar 24, 2017 | Read review
“Rooms are all the same as far as I know.”
JuliaG236, Nov 4, 2015 | Read review
“As said, the West part on the street is quite close to the appartments on the other side, so take care of closing the screens.”
Ortwin, May 12, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Orbitz.com
$73* /night
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AMOMA$161
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Prices are for 1 room, 2 adults
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