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Hotel Casona del Lago

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Hotel Casona del Lago
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193 Reviews from our TripAdvisor Community

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Showing 99: English reviews
Chicago, Illinois
Reviewed March 24, 2016 via mobile

CONS Terrible sheets. They're thin & scratchy. There's no mattress pad. No pen/note pad. No Kleenex. Old towels. There's no elevator to the 3rd floor. PROS Good healthy breakfast. ( yogurt & fresh fruit) Good AC. Pool. Overhead fan. Usual toiletries minus conditioner. It's a very simple but adequate hotel.

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Helpful?
Thank sannettie
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review
Google Translation

Estimado huésped, Gracias por su comentario. Para nosotros es muy importante su comentario para poder mejorar cada día. Agradecemos también...

Orlando, Florida
Reviewed February 10, 2016

Our 12-member Overseas Adventure Travel (OAT) group received a warm welcome with a rum drink upon our late arrival from Guatemala City, where the flight was delayed for several hours. Hotel Casona del Lago is perched on a small peninsula jutting into the subject “lago,” a placid lake that envelopes much of Flores—the staging ground for visits to UNESCO World...

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Helpful?
2Thank DeanMurphy2020
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear customer, Thanks a lot for your comment! For us it was a pleasure to receive you during your visit to Tikal with OAT. For us is important to know that you have enjoyed the environment of the hotel and the rooms! We hope you can visit us again. Best regards,

Hamburg, Germany
Reviewed January 30, 2016

On the lake in a good location close to the causeway to Flores. Rooms are large and beds good. Bathrooms ok. Rooms have no view as the windows look out onto a corridor. Nice pool where you do have a view. Groups going to Tikal often stay here.

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Helpful?
Thank RVoswinckel
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear Customer, Thanks a lot for the comment! Its really nice to know that your stay was nice, and that you have enjoyed our services, like the rooms and the pool. We hope you can visit us soon. Best regards,

Reviewed January 2, 2016 via mobile

We enjoyed the relaxed courtyard after touring Tikal all day. The pool was refreshing. The rooms are good and the beds are wide. Free wi-fi and great breakfast selection are available. Very friendly staff. On the second and last day we used hotels kayak to tour around the Isle of Flores. Enjoyed the beautiful scenery.

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Helpful?
Thank Deniz E
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear Customer, Thanks a lot for your comment! We really love to read this type of comments. Its nice to know that you have enjoyed all the things of Casona del Lago! We hope you can visit Petén and our hotel soon Best regards,

Utah
Reviewed December 5, 2015

We had a wonderful stay for two nights at the Casona del Lago. The staff was excellent, and the rooms were clean and adequately appointed. The view across the lake was awesome. The on-site restaurant was very good for breakfast, which we were pleasantly surprised to find was included. It is a short walk across the viaduct to some great...

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Helpful?
Thank David-Travels2
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear Customer, First of all, thanks a lot for your comment. We really love to read that your stay was great and that you have enjoyed a lot our staff, rooms, restaurant and location. We hope you can visit us soon! Best Regards,

Abbotsford, Canada
Reviewed October 13, 2015

Small basic hotel. Staff helpful and the room was large with a view. Linens were tired, but clean. Breakfast was one of three choices, but cooked to order. A quiet spot to stay with a pool and easy access to Flores.

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Helpful?
Thank Tess S
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear Customer, Thanks a lot for your comment. It was a pleasure for all the staff to serve you during during your stay at Casona del Lago. As you said, our team it is always helpful, and we really hope you can visit us soon. We love to read that you enjoyed a lot the room area and the pool...

Buena Park
Reviewed September 6, 2015 via mobile

This hotel is much nicer than most hotels in this area. It is one of the rather larger hotels as well. Upon arrival the check-in staff greets you and gets all the paperwork ready. They answer any and all questions thoroughly (mine were about the wifi) and politely. The location is great! A short walk from a small shopping center....

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Helpful?
1Thank tomegrl7101
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review
Google Translation

Estimado Huésped, Es un verdadero placer poder leer que disfruto plenamente de su estadía con nostros! Para todo el staff...

Bristol, United Kingdom
Reviewed August 27, 2015

The hotel had a lovely view of the lake and the island of Flores. It is a short and cheap taxi ride over into Flores to eat in the evening. It was conveniently located for visiting Tikal, which is an hour away by minibus. The poor was really nice for cooling off after a hot day sightseeing. The food in...

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Helpful?
Thank naomib93
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review
Google Translation

Estimado Huésped, Para todo el equipo de Casona del Lago fue un placer haberlo podido atender en nuestro hotel y...

Westerville, Ohio
Reviewed August 12, 2015

Clean, fairly well appointed hotel with a nice pool and nice view of the lake across to Flores. Rooms were very large, brightly decorated. Staff was generally friendly, although had to wake them up to get box breakfasts for 5:00 a.m. depeatirue for excursion

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Helpful?
Thank AggieJoe79
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear Aggie, It was a pleasure for the staff of Hotel Casona del Lago to have served you during your holidays in Petén. We really enjoy to read that your stay was nice. We hope you can visit us soon. Regards,

Ohio
Reviewed August 3, 2015

I stayed in this hotel as part of an Overseas Adventure Travel (OAT) packaged tour. I received a pretty good room (i.e. #21). It was a corner unit with windows on 2 sides and wrap around balcony. There was a frontal great view of the lake, etc. Two sides of windows meant the sun would shine in from 2 directions...

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Helpful?
Thank travel1948
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review
Google Translation

Estimado Huésped, Antes que nada, le agradecemos que haya tomado un tiempo para comentar sobre su estadía. Nos agrada leer...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Casona del Lago located in Santa Elena, Petén. It is a new concept inspired by Caribbean architecture from various cities. It combines a tropical style with very special details to offer the guest a unique comfort and relaxation ambiance. Hotel Casona del Lago offers 48 rooms with air conditioned, private bathroom, TV, Conference Room, Free Wifi, pool and jacuzzi, restaurant and bar. ... more   less 

Additional Information about Hotel Casona del Lago

Address: Calle Litoral, Santa Elena, Flores 17001, Guatemala
Location: Guatemala > Peten Department > Flores
Price Range: $81 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casona del Lago 3*
Number of rooms: 48
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Also Known As:
Casona Del Lago Flores
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Casona del Lago staff and other travelers.
1 question
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Questions? Get answers from Hotel Casona del Lago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you want a quiet room, ask for one away from the lounge/pool unless you still want a view of the lake.”
  • #36
 of 5 bubbles travelengnancy, 1 week ago | Read review
“Check to ensure everything works before settling in”
 of 5 bubbles climber_in_CH, Jan 20, 2017 | Read review
“Ask for lakefront view, it is much quieter plus you have a beautiful view of the Island.”
 of 5 bubbles Steph2311, Jul 4, 2016 | Read review
“Remember that some rooms are a distance to get to, so ask at the desk.”
 of 5 bubbles ntflady, Jun 6, 2016 | Read review
“Any room with a balcony overlooking the lake”
 of 5 bubbles DeanMurphy2020, Feb 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question