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Hotel Casona del Lago

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Hotel Casona del Lago
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161 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Guatemala
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed with my family (kids ages 10 and 15) and everything was perfect! The hotel´s architecture was lovely and very picturesque. It blends perfectly with the ambiance without sacrificing comfort. All rooms have AC plus ceiling fan. The pool is very refreshing and inviting specially when returning from a long excursion! Breakfast menu is a la carte, freshly made... More 

Helpful?
Thank Steph2311
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear Customer, Thanks a lot for your comment!! Its incredible to know that you have enjoyed an amazing vacation in Flores! For all the staff it was a pleasure to have served you and your family during your stay! We hope you can visit us again soon! Best Regards, Hotel Casona del Lago More 

Sonoma, California
Level Contributor
114 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
4 of 5 stars Reviewed June 21, 2016

The island pf Flores has become quite the tourist town in the last 10+ years, with the added noise and traffic that goes with that growth. This trip we stayed just over the bridge (5-10 minute walk if you walk over the bridge from town) at the Casona del Lago. Newer, fairly large for Flores, with a pool. Quieter than... More 

Helpful?
Thank TamaraK
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear customer, Thanks a lot for your comment, It is nice to know that you have enjoyed the room, the quiet and our pool. Respect to the other things, we are already working on them. Our mission is to give the best experience, so we are always working on that For the staff it was a pleasure to have served... More 

San Marcos, California
Level Contributor
207 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed June 6, 2016

We spent two days at the hotel, which is in a nice location right on the lake. The hotel is clean and the rooms are large; however, some are a distance to walk and there are stairs only to the third floor. The room's air conditioner was adequate, but definitely not great as the bathroom had no air conditioning so... More 

Helpful?
Thank ntflady
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear customer, Thanks a lot for your comment For us it was a pleasure to have attended you during your stay. Let us tell you that we are already working on the AC. Actually we are changing all the ones that are not working good enough. We hope you can visit us soon. Best regards and thanks again More 

Sapa, Vietnam
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed May 7, 2016

Overall we enjoyed the stay, hotel is good, clean. We had a problem with the AC, and the changed our room right away. Breakfast is nice. the view to the lake is nice and there is an external pool and jacuzzi.

Helpful?
Thank GabiZodik
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear Customer, Thanks a lot for the comment. For all the staff it was a pleasure to have attended you. We apologize for the A/C problem, we have already fixed it, but it is nice to know that we fix the problem. We hope you can visit us again in a near future. Best Regards, More 

California
Level Contributor
161 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed May 6, 2016

I stayed in the newer section of this hotel. I had a basic but comfortable room with balcony, some water view. There's nothing like being on a lake so I don't have any complaints about this place. The dining area was nice and staff accommodating.

Helpful?
Thank pghs67
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear customer, Thanks a lot for the comment. For all the staff it was a pleasure to have attended you during your stay! It is nice to know that you have enjoyed a lot the hotel! Best regards, More 

Mount Vernon, Washington
Level Contributor
130 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed March 26, 2016

This hotel has been added on to, so lots of weird turns. We lucked out and got a corner room with great light and a deck. Room was really basic. Towels and sheets were old and worn. The breakfast was very good and the staff was friendly.

Helpful?
Thank Pam T
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review
Google Translation

Estimado huésped, Muchas gracias por su comentario. Para nosotros fue un placer haberlo atendido en nuestro hotel. Es bueno siempre... More 

Chicago, Illinois
Level Contributor
50 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed March 24, 2016 via mobile

CONS Terrible sheets. They're thin & scratchy. There's no mattress pad. No pen/note pad. No Kleenex. Old towels. There's no elevator to the 3rd floor. PROS Good healthy breakfast. ( yogurt & fresh fruit) Good AC. Pool. Overhead fan. Usual toiletries minus conditioner. It's a very simple but adequate hotel.

Helpful?
Thank sannettie
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review
Google Translation

Estimado huésped, Gracias por su comentario. Para nosotros es muy importante su comentario para poder mejorar cada día. Agradecemos también... More 

Orlando, Florida
Level Contributor
817 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 1,392 helpful votes
4 of 5 stars Reviewed February 10, 2016

Our 12-member Overseas Adventure Travel (OAT) group received a warm welcome with a rum drink upon our late arrival from Guatemala City, where the flight was delayed for several hours. Hotel Casona del Lago is perched on a small peninsula jutting into the subject “lago,” a placid lake that envelopes much of Flores—the staging ground for visits to UNESCO World... More 

Helpful?
2 Thank DeanMurphy2020
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear customer, Thanks a lot for your comment! For us it was a pleasure to receive you during your visit to Tikal with OAT. For us is important to know that you have enjoyed the environment of the hotel and the rooms! We hope you can visit us again. Best regards, More 

Hamburg, Germany
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed January 30, 2016

On the lake in a good location close to the causeway to Flores. Rooms are large and beds good. Bathrooms ok. Rooms have no view as the windows look out onto a corridor. Nice pool where you do have a view. Groups going to Tikal often stay here.

Helpful?
Thank RVoswinckel
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear Customer, Thanks a lot for the comment! Its really nice to know that your stay was nice, and that you have enjoyed our services, like the rooms and the pool. We hope you can visit us soon. Best regards, More 

Level Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed January 2, 2016 via mobile

We enjoyed the relaxed courtyard after touring Tikal all day. The pool was refreshing. The rooms are good and the beds are wide. Free wi-fi and great breakfast selection are available. Very friendly staff. On the second and last day we used hotels kayak to tour around the Isle of Flores. Enjoyed the beautiful scenery.

Helpful?
Thank Deniz E
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear Customer, Thanks a lot for your comment! We really love to read this type of comments. Its nice to know that you have enjoyed all the things of Casona del Lago! We hope you can visit Petén and our hotel soon Best regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Casona del Lago located in Santa Elena, Petén. It is a new concept inspired by Caribbean architecture from various cities. It combines a tropical style with very special details to offer the guest a unique comfort and relaxation ambiance. Hotel Casona del Lago offers 48 rooms with air conditioned, private bathroom, TV, Conference Room, Free Wifi, pool and jacuzzi, restaurant and bar. ... more   less 

Additional Information about Hotel Casona del Lago

Address: Calle Litoral, Santa Elena, Flores 010100, Guatemala
Location: Guatemala > Peten Department > Flores
Price Range: $83 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casona del Lago 3*
Number of rooms: 48
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Also Known As:
Casona Del Lago Flores
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