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Hotel Casona del Lago

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Hotel Casona del Lago
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176 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Southampton, United Kingdom
Reviewed October 6, 2016 via mobile

Awesome hotel with the best lake view, room was a great size and had a balcony perfect for drinks with friends. Great pool and bar service, drinks aren't too expensive either. We had breakfast to go, food was ok.

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Helpful?
Thank ElliMC
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review
Google Translation

Estimado Huesped, Nos encanta saber que tuvo una estadía maravillosa con la vista al lago espectacular que ofrece el hotel!...

Reviewed October 6, 2016 via mobile

The staff and everyone are acceptable al be it a little slow at times. The biggest problem is with security. While there are guards and cameras each room has a hollow core door and a locking knob. For added security you can attach the chain but it hardly feels sufficient to protect personal belongings and give you peace of mind....

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Helpful?
Thank Steven C
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review
Google Translation

Estimado Huesped, Muchas gracias por su comentario. Le comento que el tema de la seguridad para nosotros es muy importante...

Northville, Michigan
Reviewed September 3, 2016 via mobile

We think of Guatemala as a poor country with not much to offer a moderately privileged westerner. However, Casona deal Lago completely changes your view of that. This is one of the best hotels I've stayed at in my life. The hotel is beautiful, the view spectacular, and the service warm and friendly. Our room was on the second floor...

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Helpful?
Thank Candace G
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear Customer! Thanks a lot for your comment! For us its a pleasure to know that your stay was amazing! All our staff hope that you can visit us soon for your next vacations! Best regards,

Burnaby
Reviewed August 23, 2016

We came here early in the morning at around seven o'clock and they allowed us to check in at about 10 am already. Normally check in is at 3 pm. After our tour to Tikal the next day we came back to the hotel at noon after having checked out earlier (we didn't know we would be back before 1...

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Helpful?
Thank vanessanussbaum
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear Customer Thanks a lot for your comment! For us was a pleasure to have served you during your stay! Nice to know that the service and the pool were fantastic! We hope you can visit us again soon. best regards.

Reviewed August 10, 2016 via mobile

We was there just drinking beers, was 20q, expensive than the rest in the island but if u spend more than 50q you are able to use the swimming pool, very nice one. Is in front of the lake so views are quite good.

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Helpful?
Thank Yago T
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review
Google Translation

Estimado Cliente Gracias por su comentario. Para nosotros fue un placer haberle atendido. Le cuento que tenemos promociones de cervezas...

Guatemala
Reviewed July 4, 2016

I stayed with my family (kids ages 10 and 15) and everything was perfect! The hotel´s architecture was lovely and very picturesque. It blends perfectly with the ambiance without sacrificing comfort. All rooms have AC plus ceiling fan. The pool is very refreshing and inviting specially when returning from a long excursion! Breakfast menu is a la carte, freshly made...

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Helpful?
Thank Steph2311
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear Customer, Thanks a lot for your comment!! Its incredible to know that you have enjoyed an amazing vacation in Flores! For all the staff it was a pleasure to have served you and your family during your stay! We hope you can visit us again soon! Best Regards, Hotel Casona del Lago

Sonoma, California
Reviewed June 21, 2016

The island pf Flores has become quite the tourist town in the last 10+ years, with the added noise and traffic that goes with that growth. This trip we stayed just over the bridge (5-10 minute walk if you walk over the bridge from town) at the Casona del Lago. Newer, fairly large for Flores, with a pool. Quieter than...

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Helpful?
Thank TamaraK
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear customer, Thanks a lot for your comment, It is nice to know that you have enjoyed the room, the quiet and our pool. Respect to the other things, we are already working on them. Our mission is to give the best experience, so we are always working on that For the staff it was a pleasure to have served...

San Marcos, California
Reviewed June 6, 2016

We spent two days at the hotel, which is in a nice location right on the lake. The hotel is clean and the rooms are large; however, some are a distance to walk and there are stairs only to the third floor. The room's air conditioner was adequate, but definitely not great as the bathroom had no air conditioning so...

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Helpful?
Thank ntflady
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear customer, Thanks a lot for your comment For us it was a pleasure to have attended you during your stay. Let us tell you that we are already working on the AC. Actually we are changing all the ones that are not working good enough. We hope you can visit us soon. Best regards and thanks again

Sapa, Vietnam
Reviewed May 7, 2016

Overall we enjoyed the stay, hotel is good, clean. We had a problem with the AC, and the changed our room right away. Breakfast is nice. the view to the lake is nice and there is an external pool and jacuzzi.

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Helpful?
Thank GabiZodik
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear Customer, Thanks a lot for the comment. For all the staff it was a pleasure to have attended you. We apologize for the A/C problem, we have already fixed it, but it is nice to know that we fix the problem. We hope you can visit us again in a near future. Best Regards,

California
Reviewed May 6, 2016

I stayed in the newer section of this hotel. I had a basic but comfortable room with balcony, some water view. There's nothing like being on a lake so I don't have any complaints about this place. The dining area was nice and staff accommodating.

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Helpful?
Thank pghs67
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear customer, Thanks a lot for the comment. For all the staff it was a pleasure to have attended you during your stay! It is nice to know that you have enjoyed a lot the hotel! Best regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Casona del Lago located in Santa Elena, Petén. It is a new concept inspired by Caribbean architecture from various cities. It combines a tropical style with very special details to offer the guest a unique comfort and relaxation ambiance. Hotel Casona del Lago offers 48 rooms with air conditioned, private bathroom, TV, Conference Room, Free Wifi, pool and jacuzzi, restaurant and bar. ... more   less 

Additional Information about Hotel Casona del Lago

Address: Calle Litoral, Santa Elena, Flores 17001, Guatemala
Location: Guatemala > Peten Department > Flores
Price Range: $88 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casona del Lago 3*
Number of rooms: 48
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Also Known As:
Casona Del Lago Flores
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Casona del Lago staff and other travelers.
1 question
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Questions? Get answers from Hotel Casona del Lago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for lakefront view, it is much quieter plus you have a beautiful view of the Island.”
 of 5 bubbles Steph2311, Jul 4, 2016 | Read review
“Remember that some rooms are a distance to get to, so ask at the desk.”
 of 5 bubbles ntflady, Jun 6, 2016 | Read review
“Any room with a balcony overlooking the lake”
 of 5 bubbles DeanMurphy2020, Feb 10, 2016 | Read review
“Third floor has best views. We were in 306-308.”
 of 5 bubbles David-Travels2, Dec 5, 2015 | Read review
“Ask for a corner unit (i.e. like #21)”
 of 5 bubbles travel1948, Aug 3, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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