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Hotel Santana

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Hotel Santana
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56 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Guatemala
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The room and the pool were clean and the view from the balcony was amazing. I also liked the breakfast and the waiters’ service, but I had a very bad experience with the receptionists: All the people who live or work in Flores know that the travel agency San Juan steals to tourists, but the receptionist recommended exactly them to... More 

Helpful?
Thank Maria S
north carolina
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 6, 2016 via mobile

I really enjoyed staying here. We arrived late at night and they were quick to get us settled into our rooms. This was the best shower I had the whole time I was in Guatemala (I traveled through the country and stayed I a few different hotels). The room was smile, but the beds were comfortable and the air conditioning... More 

Helpful?
Thank cdhailey
DFW, Texas
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed February 27, 2016

I'm a planner, my Belizian travel partner is not and likes to just show up places to stay. He's also nitpicky about rooms and the manager was great about taking us around letting us look at different ones. The room was clean (with a giant mirror in front of the bed lol) as was the bathroom. The view was great... More 

Helpful?
Thank pinkspottedzebras
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 12, 2015 via mobile

I thought this was a great hotel for the price. It was also in a great location at the hear of the "strip." The room and restaurant had a beautiful view of the water! Breakfast was also included, you had s choice of three which was great. I would stay here again!

Helpful?
Thank Maria A
Minneapolis, Minnesota
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed September 3, 2015

We have stayed here 2 times and both times the hotel staff were nice, helpful and the rooms are clean, with an amazing view of the lake. The pool is also a nice place to cool off as it is hot there. The hotel is right on the lake, also has a free breakfast, not anything super special but enough... More 

Helpful?
Thank tinarena2000
Williamsport, Pennsylvania
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 15, 2015 via mobile

I have been here twice now, and it is basically good. Rooms are average and clean, nothing fancy, and the showers have dependable water flow, though the hot/cold balance can fluctuate at times :). Lake view is key for your room experience. Street noise can be impressive, especially on New Year's Eve. The staff are helpful enough at the desk,... More 

Helpful?
Thank robcooley
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 4, 2015 via mobile

The hotel has poor attention, the rooms are dirty as well as the pool. The worst is the restaurant with the breakfast included:really the worst attention I have had in my life 1 hour and 30 minutes for scramble eggs. I really recommend others hotels if you are traveling to flores.

Helpful?
Thank Paola M

Travelers are raving about these Flores hotels

Budapest, Hungary
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed April 3, 2015

We are a family with two small kids aged 4 and 5. We stayed in a triple room with nice views to the lake. Gabriela the receptionist was very helpful and speaks good English. There is a nice restaurant called Raices across the road that serves decent pizza. In general the hotel is ideally located beside the lake however at... More 

Helpful?
Thank budapest22
Madrid, Spain
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 2, 2015 via mobile

This is a really nice hotel, very clean! The beds are clean and the rooms are quite nice. The view is beautiful you get to see the lake just outside of your window. The rooms included breakfast (eggs/ pancakes) and they were pretty good. The staff is really really nice, they're always willing to help. The pool is also very... More 

Helpful?
Thank sofiabenitez29
Zanesville, Ohio
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed February 10, 2015

I spent two nights staying in Hotel Santana as a solo female traveler and did not feel safe in my room at night. My room only contained a lock on the door knob and lacked a deadbolt or even a chain lock. Each night I ended up placing a chair in my room in front of my door. The hallway... More 

Helpful?
Thank weeone03
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Pool
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
Services
  • Laundry Service

Additional Information about Hotel Santana

Address: Playa Poniente, Flores 17001, Guatemala
Location: Guatemala > Peten Department > Flores
Price Range: $63 - $65 (Based on Average Rates for a Standard Room)
Number of rooms: 35
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