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BEST WESTERN PLUS McKinney Inn & Suites

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BEST WESTERN PLUS McKinney Inn & Suites
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167 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Granger, Indiana
1 review
2 of 5 stars Reviewed 5 days ago NEW

We arrived on Thursday 7/14/16 to find the A/C not working in half of our "Suite." Maintenance swapped it out for another one, which was appreciated. I'm pretty sure they just took it from another room, as my nieces arrived the following day to find their A/C not working and you could tell that the one in their room had... More 

Helpful?
Thank terstevenson
1 of 5 stars Reviewed 1 week ago via mobile

NO AIR CONDITIONING! Go somewhere else!! The owner is a complete jerk and threatened to call the police on us because we want the AC fixed. He told his manager "why won't they just leave?" We would love to but there is nowhere else to go!!! This has been and continues to be the WORST hotel experience I've ever had!!... More 

Helpful?
Thank TylerBeau
A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago via mobile

Beds are very uncomfortable...Lots of road noise , and someone upstairs walking around all night. Great location, just had terrible night's sleep due to bed. Other BW'S have great beds, so disappointed by this one.

Helpful?
Thank A TripAdvisor Member
novato
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

From start to finish, my stay was pleasant. The front desk staff was terrific. They even gave me a room on a higher floor when I requested one upon check-in. The room was very clean and very comfortable. I had a king size bed and I slept very well. The inn is extremely quiet so there were no slamming doors... More 

Helpful?
Thank Hippiegirl50
De Witt, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff was courteous and helpful, and the room was very clean. I loved the pool time and the fitness room is a plus. Great breakfast and overall, Best Western Plus in McKinney, TX, is a place I will book again when I visit family.

Review collected in partnership with Best Western

Helpful?
Thank Melissa M
Vijay P, Guest Relations Manager at BEST WESTERN PLUS McKinney Inn & Suites, responded to this review

Thank you for the kind comments.....and we look forward to having you stay with us again! More 

Arvada, United States
Level Contributor
3 reviews
4 of 5 stars Reviewed 5 weeks ago

We found this hotel to be very clean and with updated decor in the lobby and in the rooms. We were very pleased with our stay, the price was appropriate and breakfast was well stocked and laid out. We also appreciated the courteous service we received and would definitely stay at this location again.

Review collected in partnership with Best Western

Helpful?
Thank Melanie M
Vijay P, Guest Relations Manager at BEST WESTERN PLUS McKinney Inn & Suites, responded to this review

Our policy is to please our customers, and we appreciate comments like yours that help us to serve our customers in a more efficient manner. Thank you for your comments, as we enjoyed having you as our guest, and we look forward to serving you again in the future! More 

Killeen, Texas
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 11, 2016

Let me start by saying this is a VERY family friendly hotel with a great pool. Why I am on the fence about staying here: Its a PLUS. I expected a little more than duvet covers and nicer shampoo for the cost. The hotel itself is nice, but the room was sub-par and it smelled. I can't even describe the... More 

Helpful?
Thank Karagape
Vijay P, Guest Relations Manager at BEST WESTERN PLUS McKinney Inn & Suites, responded to this review

Thank you for your letter alerting us to the problem you experienced during your visit. We pride ourselves on responding to customers' concerns very quickly and will do everything we can to serve your needs. More 

Ellettsville, Indiana
Level Contributor
90 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 10, 2016

Alot when on during our 4 night stay, it was never dull. After checking in , it stared to rain.... in our room. A leak near the bed that was a pretty steady drip. Called the front desk, they offered to bring us a bucket. We said that wasn't going to resolve our issue, we didn't think we would sleep... More 

Helpful?
Thank lorilorilori46
Vijay P, Guest Relations Manager at BEST WESTERN PLUS McKinney Inn & Suites, responded to this review

Your comments regarding the service you received at our hotel are very important to us. We want customers to enjoy their visits. Please accept our sincere apologies, as we have since made the necessary repairs. More 

Austin, TX, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 7, 2016

I had a couple of concerns with this hotel while I was staying there. Since it was just a quick overnight stay I didn't bother bringing it up with anyone because I was glad to be leaving soon. I will say that the 2 employees I had interactions with were very friendly and professional. The biggest issue was that I... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Ginger W
Vijay P, Guest Relations Manager at BEST WESTERN PLUS McKinney Inn & Suites, responded to this review

Thank you for your letter alerting us to the problem you experienced during your visit. We did investigate the wrecked car in our parking lot. The police officer notified us of the crash, just outside our lot, and showed us the report filed as the other car left the scene. We pride ourselves on responding to customers' concerns very quickly... More 

Monticello, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 30, 2016

Resulted in gastric distress that could not have occurred elsewhere. Otherwise everything was well above average. However, due to the distress I cannot say that it was a pleasant experience. The staff were polite and professional.

Review collected in partnership with Best Western

Helpful?
1 Thank Gerald B
Vijay P, Guest Relations Manager at BEST WESTERN PLUS McKinney Inn & Suites, responded to this review

Thank you for your letter alerting us to the problem you experienced during your visit. We pride ourselves on responding to customers' concerns very quickly and will do everything we can to serve your needs. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about BEST WESTERN PLUS McKinney Inn & Suites

Address: 480 Wilson Creek Blvd, McKinney, TX 75069
Location: United States > Texas > McKinney
Price Range: $86 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS McKinney Inn & Suites 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Mckinney Best Western
Hotel Style:
#3 Romantic Hotel in McKinney
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