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Comfort Suites McKinney

Traveler (7)
Room & Suite (16)
Dining (12)


Property amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Golf course
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Good to know


Full view
46Car recommended
Grade: 46 out of 100
57Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
12Room tips
Traveler rating
  • 42
  • 33
  • 12
  • 4
  • 4
Time of year
Traveler type
  • Filter
  • English
Popular mentions
We were traveling late at night and wanted to get outside of the Dallas grid for the night. We stopped at this Comfort Suites. It was a little difficult to find as the distance from the exit sign to the hotel is a long ways. And, the hotel sits perpendicular to the feeder road.
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Response from ComfortSuitesMcKinne, Hotel Manager at Comfort Suites McKinney
Responded 3 weeks ago
Hello Kathy, The Comfort Suites McKinney is really privileged to have you as our guest. We are really overwhelmed to see your feedback. Our team is feeling very much proud of what they did to offer you genuine hospitality. Eagerly looking for your next visit and we shall pamper you with our unique guest care. Warm Regards, Hotel Manager.
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We visited Christmas Eve and leave the next morning. When we arrived we found a clean lobby, nice quiet location. Front desk lady couldn’t locate my reservation so I had to show her the confirmation email. We got a clean,nice and quiet room, the next morning we left , check out
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Response from ComfortSuitesMcKinne, Hotel Manager. at Comfort Suites McKinney
Responded Jan 11, 2019
Dear Guest, We are very sorry to read about the poor experience you had. Please accept our sincere apologies, this is indeed very unfortunate. I fully understand your disappointment and frustration due to the multiple issues you have mentioned. We would like to inform that this is not a regular feature of our hospitality and we will properly check your comments with the team and implement appropriate solutions to please our guest. I hope you do consider us again in the future as we would love the chance to change your impression of our property. Sincerely, Hotel Manager.
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The hotel was conveniently located to where I needed to be. I appreciate the Comfort Suites are generally customer focused and for that reason I am a platinum member. I booked this stay with points. I was given a cramped floor plan and was not allowed to upgrade to a larger
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Response from ComfortSuitesMcKinne, Hotel Manager at Comfort Suites McKinney
Responded Dec 31, 2018
Dear Esteemed Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. Our sincere apologies. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience. Sincerely, Hotel Manager.
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This room was very clean and well laid out. Amenities include:iron and ironing board, mini fridge, microwave, coffeemaker, and hairdryer. The work desk was large. The AC worked great. The hotel itself had a workout room, small outdoor pool, banquet room and a dedicated dining
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Response from ComfortSuitesMcKinne, Hotel Manager at Comfort Suites McKinney
Responded Sep 17, 2018
Hello Esteemed Guest, Greetings from the Comfort Suites,McKinney. Thank you for your kind words and we are happy to note that our team delivered the best during your stay. It feels fantastic to read such positive compliments for the hotel and the team. Thank you once again for also highlighting the hospitality by the team and their endeavor in creating a nice experience to you. We shall personally convey your appreciation to the team for their committed service. We surely look forward to welcome you once again to experience the Southern Hospitality for which we are famous for. Assuring the best service, Hotel Manager.
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I booked a room for two nights online and when we arrived at the hotel, around 6:30 pm there was a line of several people waiting to get checked in. In the process of checking in folk, the person at the desk takes a phone call and is on the phone for at least 7 minutes. Then
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Response from ComfortSuitesMcKinne, Hotel Manager at Comfort Suites McKinney
Responded Jul 22, 2018
Hello Guest, Greetings from the Comfort Suites McKinney Texas. We are very much concerned with your feedback. Our apologies for the bad experience with the check in and the room amenities. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on war foot and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.
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Album Categories
All photosTravelerRoom & SuiteDining Business Center & Event Rooms
Photo provided by managementComfort Suites McKinney
Suite with king beds
Photo provided by managementComfort Suites McKinney
Spacious suite
Photo provided by managementComfort Suites McKinney
Guest room with queen beds
Photo provided by managementComfort Suites McKinney
King suite with sitting area
Photo provided by managementComfort Suites McKinney
Guest room with king bed
I believe it is for your whole reservation. If you are worried, you can ask about booking for one night and then another reservation for the same room for the rest of the nights and then if it comes down to 24 hours before cancelation, you will be out only one nights stay.
0 votes
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Pet policy
"It is a distance from the exit to the hotel. You will think you missed it. Keep going."
"Handicapped accessible room on the first floor with roll in shower is great as long as you don't need the pull-out couch."
"King bed gives you a small sitting area."
"Your GPS will only get you close but you will see the hotel and you will have to work your way to it."
"Choose a room away from the elevator and on the back sid of the hotel."
$85 - $135 (Based on Average Rates for a Standard Room)
comfort suites mckinney hotel mckinneymckinney comfort suites
United StatesTexasMcKinney
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