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La Quinta Inn & Suites McKinney

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La Quinta Inn & Suites McKinney
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289 Reviews from our TripAdvisor Community

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Showing 289: English reviews
Arlington, Texas, USA
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel is awesome! Everyone is very friendly and accommodating. When I had trouble with the Internet they fixed it right away. At one point my door key stopped working and not only did they give me two replacements, they had a staff member go with me to the room to make sure they worked. They were... More 

Review collected in partnership with La Quinta

Helpful?
Thank anngI6991HL
Tuscola, Illinois
Level Contributor
65 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Building looked nice from the outside, but disappointed on the inside. The hotel lobby was dirty and the elvators had hair and toothpicks in them. The hallways were dirty and baseboards looked like they haven't been cleaned in a while. Once inside them room, the bathroom had hair in the sink. The hair dryer had hair on and in it.... More 

Helpful?
Thank Kent M
Midlothian, Texas
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My twins and I were in McKinney playing a basketball tournament at PSA and the hotel was five minutes away. We saw families from the other teams and spoke with several families staying there for a baseball tournament nearby as well. The staff was friendly and helpful. The hotel is close enough to shopping and dining without being right in... More 

Helpful?
Thank wgmsmom
Thailer H, General Manager at La Quinta Inn & Suites McKinney, responded to this review

Thank you for your review! We are glad to hear that you enjoyed your stay with us! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 9, 2016 via mobile

Came all the way from Nebraska and Florida for a family function. We were told during the reservation process that we could get a joining rooms. Got to the hotel to check in and we're told no a joining rooms, we should have never been told we could. Then with the terrible heat my little 7year old wanted to swim... More 

Helpful?
Thank Cindy G
LQ Customer Car... T, Guest Relations Manager at La Quinta Inn & Suites McKinney, responded to this review

Cindy, I am truly sorry we were unable to accommodate. I can understand how frustrating this would be. I will make sure management is made aware of this, so we can handle it better in the future. Sincerely, LQ Customer Care More 

Galveston, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 8, 2016

The La Quinta in McKinney was very quiet, which I enjoy. The breakfast was good for convenience and choices. MS Jeanne assisted me with my reservation, she was quite pleasant.. Overall I enjoyed my stay. Sincerely, Mary

Helpful?
Thank Mary C
Thailer H, General Manager at La Quinta Inn & Suites McKinney, responded to this review

Thank you very much for your kind review! We work hard to ensure that all of our guests have the best experience when staying with us and I am glad that we were able to do that for you. We look forward to seeing you again the next time that you are in the McKinney area! More 

Bucharest, Romania
Level Contributor
128 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
1 of 5 stars Reviewed June 5, 2016 via mobile

I guess La Quinta must have a very friendly policy for dogs as they were all over hotel unleashed. Rooms very dirty and smell like mold and dog piss. Receptionist working front desk and breakfast so service horrible. Keys did not work repeatedly and WiFi useless. Highly recommend to take your money elsewhere if you have any sense of smell.... More 

Helpful?
Thank TexaninRomania
Thailer H, General Manager at La Quinta Inn & Suites McKinney, responded to this review

I would like to sincerely apologize for any inconveniences that you encountered during your stay. La Quinta is a pet friendly company, however we do not allow pets unleashed in the hotel. I will be sure to speak with our entire team to ensure that this is not the case in the future. We hope that in your travels you... More 

Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed June 2, 2016 via mobile

Rooms are ok internet is none to bad Pool/hot tub is out of service and when I asked about all these issues the condensed Responce was management is not interested in fixing the problem. Parking is tight and I got a door ding. Some of the refrigerators did not work also.

Helpful?
Thank Hudude
Thailer H, General Manager at La Quinta Inn & Suites McKinney, responded to this review

I appreciate you taking the time to tell us about your stay. We are promptly working to ensure that all of these issues are fixed in the near future. Thank you for bringing this to my attention! More 

Bloomington, Il
1 review
2 of 5 stars Reviewed June 1, 2016

Very inferior hotel---not even a closet in the room! WiFi free but it never worked. Definitely needs to be updated and reconditioned. Not worth the amount paid for it. Very convenient location so if it was updated and renovated could be very competitive for the area.

Review collected in partnership with La Quinta

Helpful?
Thank wayned402
Thailer H, General Manager at La Quinta Inn & Suites McKinney, responded to this review

Thank you for taking the time to tell us about your stay. We are promptly working daily to get our Wi-Fi more user friendly and are expecting a renovation in the near future. We hope that you find yourself in the McKinney area again so that we can show you that we can do better. More 

danville, United States
1 review
5 of 5 stars Reviewed May 31, 2016

great place to stay staff was great.the rooms was excellent, the breakfast was good!!easy off and on to the freeway!!!beds was comfortable, friendly staff!!! i would recommend this to everyone!!!the room was very clean!!bathroom was good!!!

Review collected in partnership with La Quinta

Helpful?
Thank Kenny B
Thailer H, General Manager at La Quinta Inn & Suites McKinney, responded to this review

Thank you so much for your kind words! We strive daily to ensure that each guests experience is unique and enjoyable and we are very glad that we were able to do so for you! More 

Midland, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 24, 2016

Reservation was never set, so no room available except an uncharged room. When I contacted LQ about that, got the typical reply of "So sorry for you!" I took it, only to find the room unclean and NOT ready. Mattress was a rock. Points were irredeemable. Why do I bother?

Review collected in partnership with La Quinta

Helpful?
1 Thank John B
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
A relaxing pace on the edge of Dallas...welcome to the La Quinta Inn & Suites Hotel Dallas/McKinney. The McKinney La Quinta Inn & Suites® hotel is a convenient connecting point north of Dallas. Our McKinney, TX hotel is on Highway 121 on the grounds of the Craig Ranch. Our hotel also offers easy access to Allen, Plano, Fairview, Richardson, and Frisco, Texas. Step outside the doors of our McKinney La Quinta Inn & Suites hotel into the tranquil yet spirited suburb of McKinney. Here you can shop till you drop at Allen Premium Outlets, with over 100 signature stores. ... more   less 

Additional Information about La Quinta Inn & Suites McKinney

Address: 6501 Henneman Way, McKinney, TX 75070
Location: United States > Texas > McKinney
Price Range: $95 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites McKinney 2.5*
Number of rooms: 79
Reservation Options:
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Hotel Style:
#4 Business Hotel in McKinney
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