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DoubleTree Suites by Hilton Hotel McAllen

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Traveler (60)
Room & Suite (22)
Dining (8)
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Overview
  • Excellent63%
  • Very good22%
  • Average9%
  • Poor3%
  • Terrible3%
Travelers talk about
“double tree”(29 reviews)
“cookies”(36 reviews)
“front desk”(32 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree Suites by Hilton Hotel McAllen
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree Suites by Hilton Hotel McAllen
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (498)
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413 results
Traveler rating
252
89
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LanguageEnglish
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252
89
42
15
15
Show reviews that mention
All reviewsdouble treecookiesfront deskindoor poolgreat hotelhappy hourbusiness tripliving roomwould stay here againcomfortable bedstaff was very friendlybusiness centernice staybreakfast buffetclean roomssinkvalley
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1 - 5 of 413 reviews
Reviewed 1 week ago via mobile

I stayed in this hotel one week in April going to Mexico every day. The location is good and safe. The rooms and service in the hotel is very good ; all people are taking care of you. But the food at the restaurant is...More

Thank Laurent B
Hotel's Favorite
Reviewed 3 weeks ago via mobile

Went to a Maluma Concert with 5 teenagers to the State Farm Arena which is very close to the hotel and instead of driving back home late at night which is an hour drive I made it a sleepover at the Double tree. The staff...More

Thank 783cynthiar
Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded 3 weeks ago

Hi 783cynthiar, Thank you so much for choosing the DoubleTree McAllen as your home away from home! We're elated to hear you and your teenagers highly enjoyed the hotel accommodations and that the convenience of the hotel was a plus! We look forward to seeing...More

Reviewed 2 weeks ago

hotel is excellent from front desk to waiter housekeeping n bar tender. room was perfect. and we will return very soon. we celebrated our friends birthday. they offered us free drinks for his birthday.

Review collected in partnership with DoubleTree by Hilton
Thank Leticia R
Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded 2 weeks ago

Hi Leticia R, We appreciate you sharing your warm comments regarding your stay with us! Thank you for recognizing the customer service provided by our employees and we're elated you enjoyed your experience! We look forward to having you again soon! Warm Regards, Crystal

Reviewed 2 weeks ago via mobile

We stayed here for a night on town with the misses. This place is literally a few blocks away from the newly renovated mall, restaurants, and everything else. The king suite is huge; also the hotel has plenty of nice amenities and details. Definitely recommend...More

Thank john V
Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded 2 weeks ago

Hello John V, Thank you for sharing your comments regarding your stay with us! We're elated to learn the location of the hotel was ideal for your trip and that the hotel offerings were great! Thank you for choosing DoubleTree Suites McAllen as your home...More

Reviewed 4 weeks ago

I stayed at the Double Tree Suites for two day with my daughter. I have never stayed in a better hotel and I traveled on Corporate business for 30 years. The stay is incredibly well trained and attentive. The hotel food far exceeded expectations and...More

Thank Thomas H
Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded 2 weeks ago

Hi Thomas H, Thank you for your kind comments regarding your recent stay with us! We are delighted to learn you and your daughter highly enjoyed the hotel staff and offerings! We look forward to seeing you again soon! Warm Regards, Crystal

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Free Parking
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$97 - $162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in McAllen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$97 - $162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in McAllen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (60)
Room & Suite (22)
Dining (8)
Pool & Beach (3)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Richard T
April 24, 2017|
AnswerShow all 2 answers
Response from Crystal L | Property representative |
Hi Richard, The Presidential Suite has 2 bedroom, 2 bathrooms and each room has it's own private balcony. Those types of suite are only located on the 9th floor which offer great views of the city of McAllen. The suites... More
2
Votes
Sage_Corpse
June 18, 2016|
AnswerShow all 5 answers
Response from AndreaRodriguez1 | Property representative |
I'm so sorry for the delay, no our hotel is not pet friendly. Sorry.
0
Votes
Room Tips
"We stayed in a corner room on the 8th floor."
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"High floors away from the bar."
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"get a higher floor for quietness, corner suites are huge"
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"Lower floors might be better as the elevator was not always working well."
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