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DoubleTree Suites by Hilton Hotel McAllen

475 reviews
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Traveler (58)
Room & Suite (21)
Dining (8)
Overview
  • Excellent62%
  • Very good22%
  • Average9%
  • Poor4%
  • Terrible3%
Travelers talk about
“double tree”(30 reviews)
“warm cookies”(9 reviews)
“open atrium”(4 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from DoubleTree Suites by Hilton Hotel McAllen
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (475)Write a Review
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Show reviews that mention
All reviewsdouble treewarm cookiesopen atriumindoor poollounge areagreat hotelin town for businessbreakfast buffet isbusiness triphappy hourgreat stayliving roombusiness travelerswould stay here againstaff was very friendlycomfortable bedrecommend this hotel
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1 - 5 of 392 reviews
Reviewed 2 days ago

I stay here often for business and I always enjoy my stay. Customer service is awesome, rooms are clean and beds are comfortable. I have never seen a bug in any of the rooms and the rooms meet all of my needs.

Review collected in partnership with DoubleTree by Hilton
1  Thank I7927GSninab
Hotel's Favorite
Reviewed July 12, 2017

First of all, our room provided everything we wanted - with an additional living area including a sofa. It was a comfortable size and clean. Unfortunately, I was sick during our entire 3 day stay in McAllen. I was not looking forward to staying at...More

1  Thank Mom23TeenBoys
Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded July 14, 2017

Hi Mom23TeenBoys, We appreciate you sharing your comments regarding your recent stay with us! Thank you for recognizing the caring, attentive service provided while you were under the weather. Our staff prides themselves on caring for our customers and finding ways to meet/or exceed expectations!...More

Reviewed 2 weeks ago

Decent place. Has changed over the last time. Worth the price. Close to everything as far as that side of McAllen. Will not be dissatisfied with the staff of the rooms. Wish the food was better but drinks were good

Review collected in partnership with DoubleTree by Hilton
1  Thank W6908PRjasonr
Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded 5 days ago

Hi W6908PRjasonr, Thank you for your feedback regarding your recent stay with us! We are happy to hear you enjoyed the great location of the hotel and our service! We look forward to seeing you again soon! Warmest Regards, Crystal

Reviewed 3 weeks ago

Nice updated hotel very clean very friendly staff. 2 night stay was pleased, good location easy access to expressway. bar area was very nice pool was clean rooms were clean and very cozy definitely recommend.More

Review collected in partnership with DoubleTree by Hilton
Thank rudyt857
Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded 2 weeks ago

Hello rudyt857, We appreciate your positive comments about your recent stay with us! We're elated to learn you highly enjoyed the convenient location of the hotel and that you were pleased with your overall hotel accommodations! We can't wait to see you and the family...More

Reviewed 3 weeks ago

The first time we stayed here was almost 11 years ago. It’s been wonderful every time. The bar downstairs has great drinks, the gym is nice and clean, the staff is welcoming. I’ll definitely be going back!More

Review collected in partnership with DoubleTree by Hilton
1  Thank 510brittanyg
Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded 2 weeks ago

Hi 510brittanyg, Thank you for your kind comments and most importantly your loyalty! How amazing to come back after all those years and see the hotel and staff again! We hope you loved the DoubleTree cookie too! We look forward to seeing you and the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Free Parking
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$89 - $167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in McAllen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Details
Price range
$89 - $167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in McAllen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
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Traveler (58)
Room & Suite (21)
Dining (8)
Pool & Beach (3)
Hotel & Grounds (78)
Business Center & Event Rooms (3)
Bathroom (1)
Questions & Answers
Ask a question
Richard T
April 24, 2017|
AnswerShow all 2 answers
Response from Crystal L | Property representative |
Hi Richard, The Presidential Suite has 2 bedroom, 2 bathrooms and each room has it's own private balcony. Those types of suite are only located on the 9th floor which offer great views of the city of McAllen. The suites... More
2
Votes
Sage_Corpse
June 18, 2016|
AnswerShow all 5 answers
Response from AndreaRodriguez1 | Property representative |
I'm so sorry for the delay, no our hotel is not pet friendly. Sorry.
0
Votes
Room Tips
"get a higher floor for quietness, corner suites are huge"
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"Lower floors might be better as the elevator was not always working well."
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"We didn't stay at the hotel but the entry was pleasant and modern I've been in Embassy suites in..."
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"rooms on the west side are quieter and you can use the service elevator,its faster.!!!"
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