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Best Western Rose Garden Inn & Suites

300 E Expressway 83, McAllen, TX 78503-1608
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Guests1 room, 2 adults, 0 children
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Traveler (10)
Room & Suite (19)
Pool & Beach (6)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Best Western Rose Garden Inn & Suites is the perfect choice for travelers seeking lodging in McAllen, Texas. Whether in town for business or pleasure, this hotel offers guests comfortable accommodations at exceptional rates.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Outdoor pool
Free breakfast
Kids stay free
Business Center with Internet Access
Meeting rooms
Parking
Free internet
Wifi
Public wifi
Internet
Bar / lounge
Breakfast buffet
Non-smoking hotel
Dry cleaning
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Hotel links
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Special Offer:BOOK DIRECT & SAVE
Hotel deals

Location

Full view
50Car recommended
Grade: 50 out of 100
23Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
405Reviews2Q+A16Room tips
Traveler rating
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Popular mentions
The room looked nice when we went in but upon needing a clean restful place after a tiring trip, there were a few problems. The first was the rug was filthy. It didn't look like it had been cleaned forever. I could not walk without slippers or shoes to even get to the bathroom from the bed without sticky feet. Ugh, There were long black hairs evidently caught on the bottom of the shower curtain that started washing out into the tub when the shower was on. The main concern was sitting on the chair next to the air conditioner it was blowing diredtly at me and I reached over to re-direct the air flow, and by mistake pulled the dust/filter screen up. It didn't look like it had ever been dusted, cleaned or even vacuumed out. I had a struggle with allergies the entire time we were there.
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Review collected in partnership with Best Western
Response from BESTWESTERN44369, Director of Sales at Best Western Rose Garden Inn & Suites
Responded Jul 7, 2019
Providing the highest level of hospitality is our number one priority and we apologize for failing short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team front desk and housekeeping to ensure the necessary guidelines are in place to prevent issues like the one on your comment from occurring in the future. Once again, thank you for your feedback and we hope to serve you again whenever your travels bring you back to McAllen.
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Hotel's Favorite
Great staff, everyone very helpful, professional, from the front desk to the housekeepers. Great service and we were treated like a family. Everyone from the staff went beyond their basic duties, everyone definitely did the extra step not just for us but as I could observe, for every guest. Convenient location next to good restaurants, Hooters, Applebees, Palenque = local restaurant. Place is super clean, housekeeping is doing wonderful job. Plenty of parking and near by many stores to buy things. Nice size pool. The room passed the test my husband does in every hotel: YES, the tv remote DID WORK. :) Breakfast is quite basic, but a good start in the morning, scrambled eggs, sometimes bacon, sometimes sausage, cereals, pastry, yogurts, toast .. plenty of coffee and tea all day long. Thank you Jorge, Kris and those two great young people at the front desk, who always had answers for my never ending questions. ... Jana and Mike
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My biggest complaint about the hotel is the noise. There was some construction on the side of the hotel that I was on so that didn’t help, but I could definitely see daylight around the door. It was not sealed at all so you could hear everything outside. I happened to pack some earplugs and those did the trick. Other than that, I have no complaints. It’s not the most updated or luxurious place but for the price I was just expecting clean and decently comfortable which it was. Breakfast was typical for a best western although the very friendly breakfast lady mixed up some potatoes and sausage one morning that would have been perfect in a tortilla. Sadly, no tortillas, just the standard breads, muffins and waffles. They were tasty anyway and I suppose it saved me some carbs. This was a good value for the price.
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Response from BESTWESTERN44369, Director of Sales at Best Western Rose Garden Inn & Suites
Responded Jun 30, 2019
Thank you for choosing to stay at Best Western Rose Garden Inn & Suites and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we apologize for failing short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team front desk and housekeeping to ensure the necessary guidelines are in place to prevent issues like the one on your comment from occurring in the future. Once again, thank you for your feedback and we hope to serve you again whenever your travels bring you back to McAllen.
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I love how they already know me at front desk and treat me with so much friendly staff always and most already know exactly which rooms I’ll stay in, kinda funny but I’m pretty picky lol the housekeepers know we check out late they just don’t even knock.
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Review collected in partnership with Best Western
Response from BESTWESTERN44369, Director of Sales at Best Western Rose Garden Inn & Suites
Responded Jun 10, 2019
Thank you for staying with us. We appreciate your feedback! Providing the highest level of hospitality is our number one priority. Once again, thank you for your feedback and we hope to serve you again whenever your travels bring you back to McAllen Texas.
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Excellent value for the price. Great location, friendly service, clean rooms, modern decor and amenities, nice complementary breakfast buffet. The staff even made our group "to go" bags when our outing left prior to the start of breakfast!
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Review collected in partnership with Best Western
Response from BESTWESTERN44369, Director of Sales at Best Western Rose Garden Inn & Suites
Responded May 9, 2019
Thank you for staying with us. We appreciate your feedback!
Read more
Previous
PRICE RANGE
$61 - $102 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western rose garden hotel mcallen, best western rose garden inn and suites, best western mcallen, mcallen best western
FORMERLY KNOWN AS
BEST WESTERN Rose Garden Inn & Suites
LOCATION
United StatesTexasMcAllen
NUMBER OF ROOMS
92
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