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BEST WESTERN Rose Garden Inn & Suites

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283 Reviews from our TripAdvisor Community

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Showing 109: English reviews
1 review
3 of 5 stars Reviewed 3 days ago NEW

Previously I have stayed here and had no problems. Unfortunately I could not say the same for this trip. After check in and the hubby I were getting settled in and I was about to undress and get comfortable two people walked into our room. The error was the service desk made them the same key for our room. Thankful... More 

Review collected in partnership with Best Western

Helpful?
Thank Gilda M
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The staff is nice and works very good. The rooms are very nice and clean, they are very accesible, you can park near your room. But the wi-fi could have been better and the breakfast definitely needs improvement, it was not good. Overall it was a good visit.

Helpful?
Thank Natalia S
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 31, 2016 via mobile

Hotel was ok... nothing bad to report. room was clean. we were allowed to check in around 1130am, which was a plus. nice area lots of shopping. not more than 10 mind from anything... would stay again.

Helpful?
Thank Keith L
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 31, 2016 via mobile

We were in town for the TAAF Games of Texas. This was our first visit to McAllen. This hotel was great! Our kids LOVED the pool! The breakfast was very good. I really liked that I didn't have to stand and wait to make my own waffles/pancakes! They were already made:-) The front desk staff was very helpful and friendly.... More 

Helpful?
Thank SWT1999
Austin, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 9, 2016

This Best Western is a great value and a super hotel to stay at. I always stay here when I'm in the RGV. Location, quality of service and quality of the hotel is great. Grounds are well maintained and has 24 hr security.

Review collected in partnership with Best Western

Helpful?
1 Thank Rick A
Houston, Texas
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 1, 2016 via mobile

Great Stay- we stayed here as a kid, over 20 years ago....this weekend I stayed in suite 212 and had no issues. The place was quiet, clean rooms, and friendly people greeting you. I would definitely stay here again for the price and location!!!!! The did you upgrades since I last stayed here for the better. Can't go wrong.

Helpful?
Thank Mike G
McAllen, Texas
1 review
1 of 5 stars Reviewed April 28, 2016

OK and clean, close to the mall and the main stores. But the manager Mr Esparza do not care about people 0 customer service do not expect any help from management. I forgot my ID and after been told they were going to saved for me, I was told by Mr Esperza that "why he would care helping me out..."

Helpful?
Thank tonnyvn
California, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 11, 2016

Clogged toilet that took 11/2 hours to fixed. Maintenance man speaks spanish only and need a translator. Loud music(drums) playing until 2:30am. Pool needs to clean from debris(leaves,etc) Day personnel are helpful and friendly. Location is good.

Review collected in partnership with Best Western

Helpful?
1 Thank Jimmy M
Dubuque, Iowa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 28, 2016

Clean but very poor lighting....Loud party above us and couldn't sleep the last night of our stay....... I reported the problem when checking out at 5:00 AM.....Issues with the check out statement and they were to email with explaination but no response.

Review collected in partnership with Best Western

Helpful?
1 Thank Deborah S
Houston, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 22, 2016

Hotel staff was very nice and cheerful at check-in. Beds were comfortable, and room was neat. Breakfast was great! The dining area was very well kept. This was conveniently located off the highway- easy access to multiple stores.

Review collected in partnership with Best Western

Helpful?
1 Thank Claudia O
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Rose Garden Inn & Suites

Address: 300 E Expressway 83, McAllen, TX 78503-1608
Location: United States > Texas > McAllen
Price Range: $79 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Rose Garden Inn & Suites 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Best Western Rose Garden Hotel Mcallen
Best Western Rose Garden Inn And Suites
Best Western Mcallen
Mcallen Best Western
Hotel Style:
#2 Family Hotel in McAllen
#3 Best Value Hotel in McAllen
#5 Business Hotel in McAllen
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