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BEST WESTERN Rose Garden Inn & Suites

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BEST WESTERN Rose Garden Inn & Suites
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308 Reviews from our TripAdvisor Community

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Showing 119: English reviews
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Napanee, Canada
Reviewed 3 days ago NEW

My wife & I recently spent a weekend at the Best Western Rose Garden Inn & Suites, and it was a pleasant stay with no issues. It is an older hotel but is in good condition and beds were comfortable. Staff were friendly and efficient except for a problem with out room phone which never worked the entire time we...

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Helpful?
Thank PJ M
Best W, Manager at BEST WESTERN Rose Garden Inn & Suites, responded to this review

Dear Guest, I would like to Thank You from behalf our team for your exceptional feedback about your recent stay. We are proud to make each of our guest feel welcomed into the Hotel. I would like to apologize for the issue about being with out a phone we have already looked into it and I can guarantee you it...

corpus christi, United States
Reviewed 6 days ago NEW

I have stayed at this hotel with a crew of employees several times in the past year. Rates are very reasonable and the hot breakfast is good, with our only complaint being that tortillas are not offered. It seems that any meal in So. TX. would include tortillas.

Review collected in partnership with Best Western
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Thank jeneh2017
Best W, Manager at BEST WESTERN Rose Garden Inn & Suites, responded to this review

Dear Guest, From behalf of all our guest I want to thank you and every employee of the crew that have stayed with us in our Hotel. We appreciate you taking you'r time and letting us know about what you like and what we need to improve on. We hope to see you again with us, and let us give...

Houston
Reviewed 3 weeks ago

Hotel is on Hwy 87 in McAllen. Located near a lot of restaurants to dine at at night. Hotel was quiet and the room was comfortable. breakfast was good with plenty to eat. Enjoyed the area around the hotel. Clerks were very helpful

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Helpful?
Thank Speedy77089
Best W, Manager at BEST WESTERN Rose Garden Inn & Suites, responded to this review

Dear guest, Thank You for your sincere comments about your recent stay. We are glad that your stay was great and comfortable . All our staff are trained to give an amazing hospitality and experience to our guests. It was a pleasure having you in our Hotel and we hope that we see you very soon once again here at...

Houston, Texas
Reviewed 3 weeks ago

I have stayed here twice. The area is near eating and shopping businesses. The folks are friendly and helpful. The breakfast is very good too. They have refried beans on the breakfast menu....yum yum. The room was clean and the grounds were neatly manicured. Yes, I will stay here again if I am in the area.

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Helpful?
Thank flamingogal13
Best W, Manager at BEST WESTERN Rose Garden Inn & Suites, responded to this review

Dear Guest, Thank you for choosing our Hotel as the place for your leisure stays. We are much delighted that you enjoy every part of the Hotel. Our staff will give their best and give an exceptional experience to our guest and make each of you feel welcomed. Breakfast is made every morning freshly so that our guest have a...

Austin, Texas
Reviewed January 21, 2017

Good trip like staying at this hotel. Only suggestion was that hot drinks do not have lids to protect drinks from spilling. Also noticed no newspapers on morning of departure. Breakfast is always very good and fresh.

Review collected in partnership with Best Western
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Thank N5541JPpablor
Best W, Manager at BEST WESTERN Rose Garden Inn & Suites, responded to this review

Good Afternoon, I would like to thank you on behalf of our team for staying with us and choosing our Hotel. From behalf of our entire team I would also like to apologize for not exceeding your expectations. We will gladly look into offering lids for hot drinks. I hope you will continue to stay with us in the future...

Reviewed January 17, 2017

Our stay at the Best Western in McAllen was very comfortable and relaxing. Every kind of Business was close by and easily assessable to the highway. The staff was very helpful and courteous. Their breakfast was delicious and lots of variety of foods served. They every accommodated us in letting us check in early, after our long drive.

Review collected in partnership with Best Western
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Helpful?
Thank Sylvia R
Best W, Manager at BEST WESTERN Rose Garden Inn & Suites, responded to this review

Ms. Sylvia, Thank you for taking the time to comment on your stay at the Best Western Rose Garden Inn & Suites. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other...

Reviewed December 29, 2016 via mobile

Got here from Mexico yesterday and reminds me there are still excellent but still affordable accommodations on an excellent location at McAllen. Texas. Everything works and fine. Clean and Tidy. Shopping centers close, restaurants and the likes. Thumbs up!

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Thank Jurisarc
Best W, Manager at BEST WESTERN Rose Garden Inn & Suites, responded to this review

Thank you for your stay we value your feedback and comments. It is always gratifying to know that our performance was effective. We appreciated, and hope you will stay with us at the Best Western Rose Garden Inn and Suites the next time you are in McAllen, Tx. We look forward for your visit. Sincerely, Alejandra Front Desk Manager

Lacey, Washington
Reviewed December 23, 2016

This was a great Best Western. We were upgraded to a suite because of our member status. It was a very nice room with three separate rooms. The only downside is that it was right next to the lounge with had very loud music until 2:00 am. No sleep! Other than that, the staff was wonderful, accommodations were great and...

Review collected in partnership with Best Western
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Helpful?
Thank happycamper20032015
Best W, Manager at BEST WESTERN Rose Garden Inn & Suites, responded to this review

Thank You for taking your time to tell us about your satisfaction at our hotel. Gladly next time you arrive to McAllen, TX and stay with us at Best Western Rose Garden Inn & Suites we will help you in making sure you get a room away from the lounge, our apologize for the loud music. Sincerely, Alejandra Front Desk...

Austin, Texas
Reviewed December 19, 2016 via mobile

We used this hotel a couple of times, specially like the breakfast and the fact that some rooms are split and parents can have privacy. Our complaint lately is that on our last booking the carpet had a wet moldy odor and we forgot our toothpaste. Thinking that we would be provided with a courtesy "forgotten items" toothpaste, I made...

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Helpful?
Thank pecosa43
Best W, Manager at BEST WESTERN Rose Garden Inn & Suites, responded to this review

Thank you about notifying us about the charge of the $2.00 for the toothpaste our apologizes , we do offer amenities for our guest the toothpaste is one of them, we will go ahead and let our team know about this. We look forward for your next stay, we appreciate your feedback.

Reviewed November 2, 2016

The service was not well, as we arrived for check in the front desk clerk Alejandra was a little rude would respond with attitude. This clerk was on her personal phone as we arrived by the way. The bed had some rodents on it and the restroom was not too clean. There was a lot of noise and we were...

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Helpful?
Thank Jessica M
Best W, Manager at BEST WESTERN Rose Garden Inn & Suites, responded to this review

Thank you for your comments concerning your stay at our hotel. I am disappointed we failed to give you the fine service and consideration we strive for with all our guests. My staff and myself will take steps to ensure that the problems you experienced do not happen again. We hope you will stay with us at the Best Western...

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6 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Rose Garden Inn & Suites

Address: 300 E Expressway 83, McAllen, TX 78503
Location: United States > Texas > McAllen
Price Range: $75 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Rose Garden Inn & Suites 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Best Western Rose Garden Inn And Suites
Best Western Rose Garden Hotel Mcallen
Best Western Mcallen
Mcallen Best Western
Hotel Style:
#2 Family Hotel in McAllen
#3 Best Value Hotel in McAllen
#5 Business Hotel in McAllen
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Rose Garden Inn & Suites staff and other travelers.
2 questions
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Montgomery, Texas
5 months ago
Montgomery, Texas
5 months ago

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Questions? Get answers from BEST WESTERN Rose Garden Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ground floor at the back”
 of 5 bubbles pjm128, 3 days ago | Read review
“The hotel is on the feeder road beside the hiway so some noise level is to be expected.”
 of 5 bubbles flamingogal13, 3 weeks ago | Read review
“all rooms open to outside. choose a bottom floor if you don't want to deal with stairs.”
 of 5 bubbles MaryH631, Feb 7, 2016 | Read review
“Pool is busy and very kid friendly.”
 of 5 bubbles femadude, Aug 24, 2015 | Read review
“Smell it first.”
 of 5 bubbles pichaelm, Dec 6, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question