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Comfort Suites McAllen

2.5 of 5
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800 W Expressway 83, McAllen, TX 78501
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1 room 1 adult
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Comfort Suites McAllen
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44 Reviews from our TripAdvisor Community

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We travel for business to McAllen once a month and we were presently surprise with this hotel. It has a great location and they provided airport transportation for us to and from the hotel. The rooms were clean and looked like new, the internet connection was excellent and the staff were friendly. I highly recommend this hotel for any occasion.

Helpful?
Thank Alexjoe
Columbus, Ohio
1 review
5 of 5 stars Reviewed 3 weeks ago

The service was excellent! From the front desk clerks to housekeeping the staff was friendly and welcoming. They serve a hot breakfast with plenty of options not to mention their happy hour during the week is great. Stay, recommend it 100%.

Helpful?
Thank Alma L
Euless, Texas
Level Contributor
165 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed November 27, 2015

We got in at 2:00 am and checked in, going straight to bed because I had an early apt but the desk clerk was very nice and got us a room quickly and close by. The room was comfortable and clean. The breakfast was nice and hot! They had a marvelous looking pool area that I would like to have... More 

Helpful?
Thank cliffsiler
Columbus, Georgia
Level Contributor
36 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 22, 2015 via mobile

Ignore the negative reviews you might see about this hotel, this is a great place to stay. The hotel is right off the interstate and easy to find.The room was very large and very clean! Well worth the price, which was reasonable. The hotel is convenient to many places and all in all this is a great hotel. The hotel... More 

Helpful?
Thank Angelia948
OGIHtls, General Manager at Comfort Suites McAllen, responded to this review

Angelia948 Wow...what a fantastic review!!! Thank you so much for your kind words and excellent rating. It is such a delight to hear that your stay with us was more than satisfactory. I will make sure to share your review with our staff. Once again "Thank You". We look forward to welcoming you back soon!!! Sincerely Patty Garza General Manager More 

Cedar Hill, Texas
2 reviews
5 of 5 stars Reviewed July 8, 2015

This stay was wonderful the hotel was nice and quite the staff was helpful. The kids loved the pool and free cookies. Free breakfast until 10am that's good for us who like to wake up a little late. I would stay here again!!

Helpful?
Thank Elizabeth B
OGIHtls, General Manager at Comfort Suites McAllen, responded to this review

Elizabeth B Thank you so much for taking the time in providing us with an excellent rating. It is always great to hear that we have gained another loyal guest. We look forward to your prompt return. Sincerely Patty Garza General Manager More 

Mexico City, Mexico
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 8, 2015

The hotel is well located, it´s very clean and has a swimming pool and hot tube. The breakfast it´s OK as it includes hot items such as Texas Waffles, sausages and scrambled eggs. The staff is very friendly and helps if you need something. The rooms are comfortable and the price is right.

Helpful?
Thank Castillos65
OGIHtls, General Manager at Comfort Suites McAllen, responded to this review

Castillos65 Thank you for the excellent rating. I am so glad to hear that your stay was a pleasant one. Please come back and visit us soon!!! Sincerely Patty Garza General Manager More 

Greenville, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 11, 2015

Was not treated as a Diamond member upon arrival. When checking out they were checking out the wrong person then finally got my name correct. After leaving they called to say that I was going to be charged for a pillow because I had brought a pillow and switched mine out for one of theirs. I DO NOT bring pillows... More 

Helpful?
Thank Kathryn H
OGIHtls, General Manager at Comfort Suites McAllen, responded to this review

Miss Kathryn, We truly apologize for any inconvenience you encountered while visiting with us. In no way do we ever accuse our guests of stealing. We do keep a very tight inventory of items that are inside of our rooms, as to our brad only allows us to provide certain products for our guests. Unfortunately a pillow was found in... More 

Level Contributor
89 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 26, 2015

we came to this property as a part of a church meeting and booked well in advance with request for accessible room explaining that my wife has multiple issues restricting her mobility, including a pelvic fracture which had her in a wheelchair. Calling the day before we were told their were no accessible rooms available during our stay. This caused... More 

Helpful?
Thank Pathfinderdon
OGIHtls, General Manager at Comfort Suites McAllen, responded to this review

Good evening, We truly apologize for the inconvenience you encountered while staying in our hotel. Unfortunately our facility only provides one wheelchair accessible room. The gentleman that created the church block didn’t let us know of this request with enough time ahead. We simply blocked off the amount of rooms he requested. We really do try to provide for all... More 

Zapata, Texas
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 26, 2015

Was offered bottled water & cookies as I checked into the hotel. Easy access if you come in on the 8th street instead of the hwy 83 side. Not a lot of parking but there were spaces available, location is and within walking distance to a few fast food restaurants. I will stay there again the next time I'm in... More 

Helpful?
Thank gomezhawk
OGIHtls, General Manager at Comfort Suites McAllen, responded to this review

Dear Valued Guest, We truly appreciate the warm comment about our treatment and great location. We value your recognition and hope you become one of our regulars’ every time you visit the valley. Its guests like you that make us feel accomplished at the end of the day. Thank you. Sincerely, Martin Obregon General Manager More 

Cleveland, Texas
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 31, 2014 via mobile

This appears to be a slightly older hotel and it is in an interesting area (not the nicest part of town). The desk staff was very friendly and courteous and willing to help out in any way. The room was older but clean and comfortable. The bed was nice and made for a good sleep. This is a good place... More 

Helpful?
Thank Rob1108
OGIHtls, General Manager at Comfort Suites McAllen, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of my entire team at Comfort Suites I will like to extend an apology for not meeting your expectation with the internet connection in your suite. We have made changes to our servers to improve Wi-Fi connectivity for our guests.... More 

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