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Smart iStay Hotel in McAllen

664 reviews
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Traveler (15)
Room & Suite (13)
Pool & Beach (3)
Overview
  • Excellent58%
  • Very good28%
  • Average10%
  • Poor2%
  • Terrible2%
Travelers talk about
“holiday inn”(11 reviews)
“great stay”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Smart iStay Hotel in McAllen
Special Offer: Package Deal
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Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (664)Write a Review
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64
34
11
13
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121
64
34
11
13
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All reviewsholiday innlove the happy hourgreat staybathroom sinkperfect locationevery weekrecommend this hotel to anyoneroom was clean and comfortablebusiness tripfree breakfastthe managersshuttle serviceenjoyed my stayan upgradela plaza malldefinitely stay here againwaffles
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51 - 55 of 243 reviews
Reviewed September 1, 2017

Due to hurricane Harvey we evacuated to mcallen and this hotel was perfect. Staff was all nice and sweet. They normally aren't pet friendly but they let us take our pups. It was so close to alot of restaurants and shopping places.

Review collected in partnership with this hotel
Thank Mychele G
Management response:Responded September 6, 2017

Thank you for choosing to stay with us, we value your comments and your great feedback. We hope you choose to stay with us soon.

Reviewed August 29, 2017

Me and my boyfriend stayed at the Smart iStay in McAllen because of the hurricane evacuation of our town and we could not have been happier with our experience. The hotel employees were so nice and let us check into our room as soon as...More

Review collected in partnership with this hotel
Thank 903cheyennew
Management response:Responded August 31, 2017

Our goal is to create a great stay for our guests, with our customer service and amenities. We thank you for taking the time to let us know of you experience and hope you continue to stay with us when you travel to McAllen.

Reviewed August 29, 2017

This was a very good hotel to stay in. The rooms are big and clean. The beds are comfortable. The service was good. This hotel also has a pool and a gym. It is close to the mall, and there are many restaurants to choose...More

Review collected in partnership with this hotel
Thank emilyaY3249MZ
Management response:Responded August 31, 2017

Thank you for choosing to stay with us, we value your comments and your great feedback. We hope you choose to stay with us soon.

Reviewed August 28, 2017

My family and I needed a last minute hotel to stay at this past weekend due to Hurricane Harvey. Thankfully this hotel had openings and it was a huge blessing in disguise. The hotel was very accommodating to my entire family (15+ people) and our...More

Thank laurenlo8504
Management response:Responded August 31, 2017

Our goal is to create a great stay for our guests, with our customer service and amenities. We thank you for taking the time to let us know of you experience and hope you continue to stay with us when you travel to McAllen. We...More

Reviewed August 12, 2017

A very comfortable hotel with an excellent location for food and shopping. Staff are very polite and helpful. When there was an issue with the wifi they sorted the issue in a fast and professional manner

Review collected in partnership with this hotel
Thank seanleslief
Management response:Responded August 14, 2017

Our goal is to create a great stay for our guests, with our customer service and amenities. We thank you for taking the time to let us know of you experience and hope you continue to stay with us when you travel to McAllen.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Multilingual Staff
Conference Facilities
Laundry Service
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Indoor pool
Tennis Court
Heated pool
Outdoor pool
Details
Price range
$76 - $90 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in McAllen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$76 - $90 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in McAllen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (15)
Room & Suite (13)
Pool & Beach (3)
Dining (2)
Questions & Answers
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Room Tips
"All rooms I stayed in are quiet and comfortable."
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"at another hotel"
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"My room was on 5th floor, north side - didn't hear traffic and palm trees blocked outside lights at night."
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"Make sure there are spotlights outside your window!!!"
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