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Wyndham Garden McAllen at La Plaza Mall

Traveler (21)
Room & Suite (38)
Dining (11)
Certificate of Excellence

About

#6 of 39 hotels in McAllen
Location
Cleanliness
Service
Value
Certificate of Excellence
Wyndham Garden McAllen at La Plaza Mall with 191 spacious and modern rooms has been perfectly designed as the best option when traveling for leisure but also with the best technology for the business traveler. Our rooms are designed to make your stay "A World of Sensations!" Located in the heart of McAllen, just in front of the hotel, on 10th Street Avenue is “La Plaza Mall”, one of the most successful and complete shopping centers throughout the state of Texas. We also provide complimentary hotel shuttle services to the airport; we are only 5 minutes away from McAllen’s International Airport (MFE) making us an ideal location for the business traveler. Value added include Breakfast buffet, Wi-Fi throughout the hotel, local calls, parking and self-service laundry. Among tourist attractions is Quinta Mazatlan, a true oasis in the middle of the city, just two blocks from the hotel, where you can appreciate the local flora and fauna in its beautiful facility.
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Property amenities
Pool
Free parking
Fitness Center with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Airport transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Sauna
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website

Location

Full view
75Somewhat walkable
Grade: 75 out of 100
59Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
845Reviews
88Photos
2Q+A
14Room tips
Traveler rating
  • 492
  • 233
  • 84
  • 17
  • 20
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Popular mentions
Rooms were not clean. Bathrooms were in terrible disrepair. Even though they said they were not a pet friendly hotel the room smelled like pets had been in there. The room was near the back door that had no lock or door handle on it. Consequently it banged all night long.
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Review collected in partnership with this hotel
Response from Brenda R, Director de Recepción at Wyndham Garden McAllen at La Plaza Mall
Responded 2 weeks ago
Dear Culture176333, thank you for taking the time to write us a review, we sincerely apologized for any inconvenience you had during your stay, you are very important to us and we would take your comments in consideration and we would do the necessary changes for you to have a pleasant stay, we really care for our guest and hope you gave us the opportunity to show you, how much we care for you, hope to see you soon!!
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Loved my stay there! The staff is amazing and very friendly! They have construction going on, but they still make everything very accessible. Breakfast was great, they are all very helpful with anything you need!
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Review collected in partnership with this hotel
Response from Brenda R, Director de Recepción at Wyndham Garden McAllen at La Plaza Mall
Responded 3 weeks ago
Dear Fearless52887666747, thank you for your valuable feedback, we really appreciated,service is our Priority, we hope to see you soon!
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Hotel was overpriced for service. The main reason we booked this hotel was for the heated pools. The pools was very dirty and had a bad odor. It was not warm, but instead was cold. We did not spend too much time swimming. For breakfast, we went to the buffet. There were only 3
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Review collected in partnership with this hotel
Response from Brenda R, Director de Recepción at Wyndham Garden McAllen at La Plaza Mall
Responded 3 weeks ago
Dear Cosmopolitan620770, thank you for your valuable feedback, we apologize for any inconvenience you had during your stay,we will take all this in consideration in the near future, Hope you gave us the opportunity to show you how important you are for us , we hope to see you soon!! Sincerely
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Great customer service and very spacious rooms! Excellent!! Very clean and stocked up in everything! Everyone very friendly and helpful. Breakfast was warm and fresh and delicious! Coffee was Great! Location was perfect close to everything!
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Review collected in partnership with this hotel
Response from Brenda R, Director de Recepción at Wyndham Garden McAllen at La Plaza Mall
Responded 4 weeks ago
Dear Curiosity17657607952, thank you for taking the time and giving us your valuable feedback, it is very important for us, we are glad you enjoyed, customer service is our priority, we hope to see you in the near future with another event. Sincerely,
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Overall stay was great. Staff was friendly, ballroom was beautiful, location was very, very centric and the event we went to attend was beautiful. The ballroom was the perfect size and Arnoldo & Efren were so helpful throughout the setup.
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Review collected in partnership with this hotel
Response from Brenda R, Director de Recepción at Wyndham Garden McAllen at La Plaza Mall
Responded Apr 11, 2019
We thank you for your valuable feedback Road2619016558, this is very important to us, service is our Priority, we hope to see you in another event in the near future! Sincerely
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Previous
PRICE RANGE
$93 - $159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites mcallen (airport/la plaza mall)holiday inn mcallenmcallen holiday innholiday inn express mcallen
FORMERLY KNOWN AS
Smart iStay Hotel in McAllen
LOCATION
United StatesTexasMcAllen
NUMBER OF ROOMS
191
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