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Hilton Garden Inn McAllen Airport

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Hilton Garden Inn McAllen Airport
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283 Reviews from our TripAdvisor Community

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Showing 214: English reviews
Columbus, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff at this hotel are the absolute best. I stay here frequently and they are always very helpful and accommodating. Willing to help with anything that is needed. The rooms are always clean. Breakfast is great.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Christine R
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, Thank you for staying with us and for your comment as our goal is to always provide a comfortable and clean environment for all our guest and to assist with anything our guest might need. More 

DAllas, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent service, friendly staff and great location. Very clean. Staff super friendly and accommodating. Would definitely stay there again. Breakfast also very good. Easy access to main thorough fares.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jaime R
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, Thank you for the opportunity to serve you and for letting us know about of service and my staff. We are glad that you will be returning back and look forward to serving you again. More 

Bells, Texas
1 review
4 of 5 stars Reviewed 3 weeks ago

Just got renovated and is a pleasant stay. Thanks to the staff for always being courteous. The new meeting table in the common area is absolutely georgeous and if I could have taken it home I would have. The breakfast staff is all I see mostly other than the attendant at the front desk and everyone is always very courteous... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank shawn_cerda
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, We thank you for staying with us! More 

Fort Worth, Texas
Level Contributor
5 reviews
5 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

The front desk people ignores you No information about anything Not even where my room was located Never told me the breakfast wasn't included ... There were 3 workers at the front desk when i arrived just chatting ....

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Luz N
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, I wanted to reach out and sincerely apologize for your recent stay with us. This is not the level of service we strive for and sincerely apologize. We hope that if the area you give us another opportunity. More 

San Antonio, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

Nice hotel with friendly staff. Room was spacious and tidy as I expected. I didn't get to use the amenities. The location was perfect for what I was doing for work, plus it was right off of the expressway. If I had one bone to pick, it would just be having a complimentary breakfast, but not a big deal.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sheila K
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, Yes, our hotel is easy access to and from many businesses in the area and thank you for staying with us. More 

Baton Rouge, Louisiana
1 review
3 of 5 stars Reviewed August 23, 2016

Had issue sleeping due to lightning on the room, one of the window curtains was either missing or was never installed causing the light to come in the room making it impossible to sleep in. Was not aware of issue until the morning so i did not bring it say anything

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank J4964PYjavierf
Everett, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 3, 2016

Best overall hotel experience ever. From the moment i walk in the door the staff welcome me with a warm smile and greeting remembering me by name from my previous stays. If i walk out of the hotel or in the lobby they feet me with a good morning or afternoon and short conversation. Just all around the friendliest group... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank eli_iceman
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, Thank you for staying with us and for your comment and that you had a great experience. Our goal is 100% guest satisfaction and make us feel great that we have accomplished that. Thanks You! More 

Southlake, United States
1 review
5 of 5 stars Reviewed August 2, 2016

Stayed at this hotel during the Summer State Track Meet. The staff was extremely friendly, helpful and responsive despite having a sold out property for all nights, especially with large groups of children. Was very satisfied and will stay there again next year. Beds are also amazing and rooms are large.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kelliann H
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Thank you anf look forward to your next trip! More 

Fort Worth, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 22, 2016

left my macbook charger along with all my mac adapters but they could not find them in the room i stayed in after checkout... beware of this place, don't expect a call from the manager either... will not be staying nor recommending this place.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rob C
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, I wanted to reach out and sincerely for no one returning your call back. Unfortunately nothing was found in your room. I have had the same employee here for the last 7 years & Housekeeping supervisor for 9 years and never had an issue as they always turn anything left behind that a guest leaves or may have... More 

Monterrey, Mexico
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed July 8, 2016

Su ventaja es su cercanía al aeropuerto pero no ofrecen shuttle las 24 horas. En la noche al llegar me lo prometieron, pero en la mañana no había choferes con licencia. Its advantage is it is close to airport but shuttle is not available 24 hours. When I arrive the day before they said they would take me to the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Dany C
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, I am so sorry for the misunderstanding as we do have 24 hour shuttle service only Sunday thru Thursday and on Friday & Saturday only from 7am to 11pm. I apologize for this and can assure this has never happen before as we take care of all our. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Located in the Rio Grande Valley, the Hilton Garden Inn McAllen Airport hotel is just one mile from McAllen Airport (MFE) and minutes from the Foreign Trade Zone. Take advantage of our thoughtful range of amenities. Plunge into the outdoor swimming pool and relax in the whirlpool. Work out in the fitness center, or borrow a Stay Fit Kit(R) to keep fit in the privacy of your own room. Enjoy a cooked-to-order breakfast at the hotel's restaurant, the Great American Grill(R), or keep up with work in the 24-hour Business Center. Plus, use the complimentary WiFi that is available in each room. The hotel's two meeting rooms provide ample space for up to 100 guests and can be adapted to suit a range of seating styles. ... more   less 

Additional Information about Hilton Garden Inn McAllen Airport

Address: 617 W Expressway 83, McAllen, TX 78503-2931
Location: United States > Texas > McAllen
Price Range: $110 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn McAllen Airport 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hilton Garden Inn Mcallen Hotel Mcallen
Hilton Mcallen
Hotel Style:
#4 Family Hotel in McAllen
#6 Business Hotel in McAllen
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