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Casa de Palmas, Trademark Collection by Wyndham

Traveler (211)
Room & Suite (56)
Pool & Beach (7)
Certificate of Excellence

About

#16 of 39 hotels in McAllen
Location
Cleanliness
Service
Value
Certificate of Excellence
This historical, full-service luxury hotel originally built in 1918 is located in the heart of the city within walking distance of the entertainment & downtown shopping district. It is conveniently located 2 miles North of McAllen Miller International Airport and La Plaza Mall. The charming hotel combines the magic of yesterday with the conveniences of today offering a rich experience of hospitality, luxury, and comfort; a blend of the old-world and the contemporary unparalleled to any other hotel in the valley. Our full-service hotel features a total of 165 deluxe guestrooms, 24 hour business center, 24 hour state-of-the-art fitness center, on-site restaurant, bar, private club lounge, stunning courtyard pool and up to 6500 square feet of elegant event space.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Center with Internet Access
Conference facilities
Parking
Free internet
Wifi
Public wifi
Internet
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Banquet room
Meeting rooms
Fax / photocopying
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Private balcony
Refrigerator
Flatscreen TV
Room service
Safe
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quiet

Location

Full view
78Somewhat walkable
Grade: 78 out of 100
32Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
344Reviews
1Q+A
84Room tips
Traveler rating
  • 172
  • 90
  • 39
  • 21
  • 22
Time of year
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Popular mentions
This hotel continues to be FABULOUS! The staff are super helpful. Decor and maid service is wonderful. Food and Drinks continue to be excellent at The Spanish Room and Bar and the Cantina. I have been going to this hotel for years and it has always been an exceptional experience. Thumbs up !!!
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Response from Noe G, Director of Operations at Casa de Palmas, Trademark Collection by Wyndham
Responded 2 weeks ago
We are delighted to have been your chosen hotel during your recent stay in McAllen. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Casa De Palmas Trademark Collection by Wyndham McAllen Hotel and we hope you choose to create more memories with us whenever your travels bring you back to McAllen. Sincerely,
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I would stay here again. Israel the server is one of the finest servers I have ever had. Rooms are comfortable. Lots of history in the building but the staff makes this place. I prefer this hotel rather than a standard chain hotel any day of the week.
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Response from Noe G, Director of Operations at Casa de Palmas, Trademark Collection by Wyndham
Responded 3 weeks ago
We are delighted to have been your chosen hotel during your recent stay in McAllen. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Casa De Palmas Trademark Collection by Wyndham McAllen Hotel and we hope you choose to create more memories with us whenever your travels bring you back to McAllen.
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Beautiful Historical hotel. Excellent service. Staff was dependable, helpful, and kind. They genuinely cared. Food was good. Chef made complimentary appetizer with shrimp, corn, macaroni and spinach. The lunch choices for our two day mini-conference were very good. Drinks (lemonade and tea) were individually prepared/set-up. Staff know how to treat customers. The lobby/bar had live music. "Red" was great.
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Response from Noe G, Director of Operations at Casa de Palmas, Trademark Collection by Wyndham
Responded Jun 10, 2019
We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Casa De Palmas Trademark Collection by Wyndham McAllen Hotel and we hope you choose to create more memories with us whenever your travels bring you back to McAllen
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I’ve stayed in this hotel over the last 20 years for business. The guest rooms have recently been updated, and is such a comfortable hotel with great customer service. Super cold a/c which is a plus for me in the humidity of south Texas. Special shout out to the airport shuttle driver, Chris for always being so helpful & friendly.
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Response from Noe G, Director of Operations at Casa de Palmas, Trademark Collection by Wyndham
Responded Jun 10, 2019
Thank you for being a loyal guest of the hotel, we appreciate you continued support. Thank you for taking the time to share your valuable feedback. It was a pleasure to have you as our guest and we look forward to serving you again whenever your travels bring you back to McAllen.
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My wife and I recently spent a weekend at the Casa de Palmas which I knew from previous visits. From the nicely appointed rooms to the excellent complimentary breakfast, we were well cared for. The best thing is the old Colonial-style architecture and the wonderful trees and plants on the grounds. It truly reminded me of stays in Mexico and in other border hotels. And the staff was attentive and quick to resolve minor problems. Highly recommended.
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Response from travelingguy9, General Manager at Casa de Palmas, Trademark Collection by Wyndham
Responded May 11, 2019
Dear Johnmac49, Thank you for selecting the Casa de Palmas during your recent trip to McAllen and for the amazing 5-star review. On behalf of our team, please accept our gratitude for your business and the kudos. We hope to see you again in the near future. Regards, Jeff H General Manager
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PRICE RANGE
$96 - $146 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance casa de palmas hotel mcallen, renaissance mcallen, mcallen renaissance
FORMERLY KNOWN AS
Renaissance Casa de Palmas
LOCATION
United StatesTexasMcAllen
NUMBER OF ROOMS
165
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