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    Casa De Palmas Renaissance McAllen Hotel

    101 N Main St, McAllen, TX 78501-4628
    Hotel website
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    8/6/2017 8/7/2017
    $101
    $101
    $101
    Traveler (176)
    Room & Suite (59)
    Pool & Beach (9)
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    Overview
    • Excellent47%
    • Very good28%
    • Average11%
    • Poor7%
    • Terrible7%
    Travelers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Kitchenette
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Shuttle Bus Service
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Casa De Palmas Renaissance McAllen Hotel
    Special Offer: Brand New Rooms; Save 20%
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    Ramada Hotel & Suites South Padre Island
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    DoubleTree Suites by Hilton Hotel McAllen
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    Smart iStay Hotel in McAllen
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (267)
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    1 - 5 of 252 reviews

    Reviewed 1 week ago via mobile

    Hotel was easy to find with good location. Parking included on the second floor of the connected garage. Check-in was easy as I used the app. Platinum Elite status wasn't recognized until I inquired. Benefits, such as club lounge, weren't offered until I asked. The...More

    Thank VMATC
    Management response:Responded 5 days ago

    Dear VMATC, Thank you for your business and for taking the time to complete a guest survey. As well, we appreciate your loyalty to the Marriott family of brands. I apologize that you did not enjoy your stay with us, in our newly renovated, historic...More

    Reviewed 1 week ago

    Sergio greeted us with a willingness to make sure our luggage was handled and even carried a heavy Yeti cooler in for us! His attitude was a breath of fresh air! As I was touring this almost 100 year hotel, Marivel took time to share...More

    Thank Debbie S
    Management response:Responded 1 week ago

    Dear Debbie S, Thank you so very much for your awesome Trip Advisor review, as well as for your selection of the Casa de Palmas Renaissance Hotel for your recent stay. I am delighted that you had such a wonderful experience here. Your glowing accolades...More

    Reviewed 1 week ago via mobile

    Muy mal servicio post venta. Me quede ahí hace dos semanas y me hicieron doble cargo a la tarjeta, por más correos y llamadas que hago nadie del hotel me ha dado una solución ! Very bad service! I stayed there two Weeks ago and...More

    Thank Ismael S
    Management response:Responded 1 week ago

    Dear Ismael S, Thank you for staying with us recently and for your Trip Advisor review. I have reviewed this situation with our front office manager, Iris, and learned the following. You should already have received an email from her with this explanation. Your credit...More

    A TripAdvisor Member
    1
    Reviewed 1 week ago via mobile

    I have stayed here for over 20 years. Will never stay again. Recent remodeling resulted in desks being removed from most rooms. Front desk acknowledges problem for business travelers. AC horrible. I strongly suggest avoiding this hotel.More

    Thank A TripAdvisor Member
    Management response:Responded 1 week ago

    Dear Anonymous, Thank you for selecting the Casa de Palmas Renaissance Hotel for your recent stay in McAllen, as well as for taking the time to complete a Trip Adviisor review. I apologize that your most recent stay did not meet your expectations and that...More

    Reviewed 5 weeks ago via mobile

    Haven't been here in several months and wow. The new rooms are awesome. Lots of plugs, USB etc. only downfall is where the tv was. But otherwise outstanding. Love the updates. Deanna, Christian, Herman and Danny are outstanding and make every visit feel like home....More

    Thank TTU93
    Management response:Responded 2 weeks ago

    Dear TTU93, Thank you so much for the amazing review and for returning to the Casa de Palmas Renaissance after a few months away. We are delighted that you enjoy the new rooms. Please note that the few rooms that have awkwardly placed televisions are...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • $97 - $209 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Business Hotel in McAllen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 165
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Orbitz, Hotels.com, Priceline, TripOnline SA, Travelocity, Hotwire, Cancelon and HotelQuickly so you can book your Casa De Palmas Renaissance McAllen Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • McAllen
    • Also Known As
    • Renaissance Casa De Palmas Hotel Mcallen ,
    • Renaissance Mcallen ,
    • Mcallen Renaissance
    Add Photo Photos
    Traveler (176)
    Room & Suite (59)
    Pool & Beach (9)
    Dining (5)
    Hotel & Grounds (133)
    Bathroom (9)
    Business Center & Event Rooms (2)
    Nearby
    Sponsored by:
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    Nearby Attractions
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    1.00 miles away
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    Ask a question
    Questions & Answers
    BAKERM007
    July 15, 2017|
    AnswerShow all 4 answers
    Response from WI_bronzed | Reviewed this property |
    yes, but DO NOT SMOKE in your room, Penalties and fines (may be a city or state law)
    0
    Votes
    Room Tips
    "Pick the rooms facing the courtyard..........."
    Read review
    "Ask for a balcony facing the interior pool."
    Read review
    "Get a courtyard view room with a balcony"
    Read review
    "We like the rooms that look out toward the park across the street, but some prefer courtyard views."
    Read review
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