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Casa De Palmas is renovated hotel that has retained its older charm. Décor is Spanish style. Rooms are well furnished, but not business oriented. Lobby is inviting. Restaurant is comfortable. Food service was great. Friendly, helpful staff.
Generally quiet, although there is the occasional short...More
I stayed here for the first time last night. I will certainly come back. Very helpful and friendly staff. The hotel is like a large, old hacienda type, old west decor. The baths and bed are very nice. Nice linens and towels. The aveda products...More
My company books us here and it’s really nice. The building is colonial, quiet. One server was annoyed that we showed up 20 minutes before breakfast closed, but everyone else was very friendly. Having a punctual airport shuttle is also very important to me, and...More
Response from Jeff H, General Manager at Casa De Palmas Renaissance McAllen HotelResponded November 13, 2017
Thank you so much for selecting the Casa de Palmas Renaissance Hotel for your recent stay in McAllen, as well as for taking the time to complete a Trip Advisor review. We really appreciate the 5 stars and the kind words.
I had a quick one night stay and the property is certainly interesting. Interesting that the structure and layout are quite dated, but the interior rooms (at least mine) have been recently renovated with paint, carpet and furniture. There are some older components in the...More
Response from Jeff H, General Manager at Casa De Palmas Renaissance McAllen HotelResponded November 9, 2017
Thank you so much for taking the time to complete a Trip Advisor review regarding your recent stay at the Casa de Palmas Renaissance Hotel. We are happy that your travels brought you to McAllen, even if only for a quick visit.
great facility if staying in the city
instead of normal standard block hotels you get something special and quite nice styled … all nicely renovated
just cleaning service not up to speed what normally is top top in the courtyard next bye…somehow strange as expected...More
Response from Jeff H, General Manager at Casa De Palmas Renaissance McAllen HotelResponded November 6, 2017
Thank you for your review of the Casa de Palmas Renaissance hotel. We appreciate your business and you having taken the time to write a review. When you have the opportunity, I would like to have a conversation about your stay, to get...More