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Hampton Inn & Suites McAllen

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Hampton Inn & Suites McAllen
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297 Reviews from our TripAdvisor Community

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Showing 184: English reviews
San Antonio, United States
Reviewed 1 week ago

Stayed here when I traveled to Edinburg for an interview. They were so nice when I checked in and breakfast was available early to where I could eat breakfast at 6 a.m. before heading to my interview.

Review collected in partnership with Hampton
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Helpful?
Thank Melissa G
Raul R, Front Office Manager at Hampton Inn & Suites McAllen, responded to this review

Thank you so much for your kind comments and taking time in providing us your review, we are glad we did our job in giving you a wonderful stay here. We hope in seeing you back soon! Take care. Sincerely, Front Office Supervisor Raul Rodriguez Hampton Inn & Suites McAllen TX raul.rodriguez2@hilton.com

SAN ANTONIO
Reviewed 1 week ago

I have stayed at this Hampton Inn before and found it more than adequate for weary traveler. Beds are comfortable and clean and the rooms are quiet. The business facilities are well kept and pool is kept clear of debris.

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Thank Texas55Traveler
Raul R, Front Office Manager at Hampton Inn & Suites McAllen, responded to this review

Thank you so much for your kind comments, by the looks we are glad we did our job in giving you a wonderful stay here. We hope in seeing you back soon! Take care. Sincerely, Front Office Supervisor Raul Rodriguez Hampton Inn & Suites McAllen TX raul.rodriguez2@hilton.com

Houston, United States
Reviewed 2 weeks ago

Staff were very helpful. Had cookies during check in and they were GOOD! Room was clean and smelled good. Toilet was clean. Bedding was comfortable with no smells. Complimentary breakfast could have been a little better but was adequate. Complimentary paper provided.

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Thank williamhH6867HE
Raul R, Front Office Manager at Hampton Inn & Suites McAllen, responded to this review

Thank you so much for your kind comments, we are glad you enjoyed your stay. Here at Hampton we make sure to give it our all into the work done into keeping our rooms in tip top shape and clean by the help of our housekeeping/maintenance staff. Thank you! Sincerely, Front Office Supervisor Raul Rodriguez Hampton Inn & Suites McAllen...

San Antonio, Texas
Reviewed 4 weeks ago via mobile

Stayed for one night on a business trip. Stepped on something between the beds and found it to be a used stir stick, along with paper trash. The bathroom had not been thoroughly cleaned. Lastly, the breakfast was the average Hampton breakfast.

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Helpful?
Thank LRD
Raul R, Front Office Manager at Hampton Inn & Suites McAllen, responded to this review

Thank you for taking your time in providing us your feedback, I sincerely apologize in behalf of housekeeping. I will definitely let housekeeping know to be more careful when inspecting their rooms to make sure they are 100% clean. Please let me know how I be more of an assist to you please feel free to e-mail me personally, and...

Ciudad Madero, Mexico
Reviewed November 22, 2016

Very nice and clean room and facilites Good breakfast The front desk couldn't help us with a room change because we book it in here. And when we arrived 30 minutes earlier they couldn't give us the room, so we leave our loggage in the frontdesk and when we arrived at night again the other staff didn't now anything about...

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Helpful?
Thank Jose M
Raul R, Front Office Manager at Hampton Inn & Suites McAllen, responded to this review

Thank you so much for your kind comments, I will take immediate action into this so this never happens again and so that my front desk can be aware of everything that goes on. We hope to see you back soon! Happy holiday Sincerely, Front Office Supervisor Raul Rodriguez Hampton Inn & Suites McAllen TX 956-661-1100 RAUL.RODRIGUEZ2@HILTON.COM

Laredo
Reviewed November 8, 2016

Love the Elite member rewards. Great Place overall! The staff is friendly and attentive. The location is great. The breakfast eggs need work though. They were pretty dry and rubbery. Other than that good place!

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Thank P8503OMrichardl
Gloria D, Director of Sales at Hampton Inn & Suites McAllen, responded to this review

Thank you for your positive comments. We strive to provide you with the best service possible. I will let the General Manager know about the eggs needing to be better. We look forward to being of service to you again. Warm Regards, Gloria Doyle Director of Sales

San Antonio, United States
Reviewed November 4, 2016

Hotel has great, friendly and helpful staff. My room was clean, breakfast staff, custodial staff, office staff. I was impressed by their helpfulness to all. Our company was also able to use one of the meeting rooms which was great and was just the right size for our meeting.

Review collected in partnership with Hampton
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Thank Susan T
Gloria D, Director of Sales at Hampton Inn & Suites McAllen, responded to this review

Thank you for your positive comments. That is our goal- to provide you with the best service possible. We look forward to seeing you again on your next visit to McAllen. Warm Regards, Gloria Doyle Director of Sales

Reviewed October 31, 2016

Somehow this hotel lost my reservation (even couldn't find it with THEIR confirmation number) made me wait while they cleaned a room, did NOT thoroughly clean it (soap and shampoo left on tub floor) failed to send me a receipt, and failed to put in my Hilton Honors number. A trifecta of poor organization.

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Thank mark h
Frisco, Texas
Reviewed October 31, 2016

Great place to stay as well as inexpensive. Great value for the money and the pool and hot tub were fantastic to relax in after a long day. Room was extremely clean. Hotel is very close to everything you might need

Review collected in partnership with Hampton
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Thank marinah319
Gloria D, Director of Sales at Hampton Inn & Suites McAllen, responded to this review

Thank you for your positive comments about our pool and hot tub. We are so happy you appreciated the price value of our rooms. We look forward to being of service to you again. Warm Regards, Gloria Doyle Director of Sales

Austin, Texas
Reviewed October 18, 2016

Attended 50 year school reunion and Hampton was accessible, comfortable, clean and a good value. Coffee, tea and cookies in the pm and breakfast in the am. Staff was friendly and helpful. I have stayed at Hampton Inn before in other locations and have been just as pleased. Will definitely return!

Review collected in partnership with Hampton
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Helpful?
Thank Carmina A
Gloria D, Director of Sales at Hampton Inn & Suites McAllen, responded to this review

Thank you for your positive comments. We strive to provide you with the best service possible. It was a great reunion you celebrated here. We look forward to being of service to you again. Warm Regards, Gloria Doyle Director of Sales

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hampton Inn & Suites McAllen hotel is just a short trip across the river to the charming Mexican town of Nuevo Progreso. Enjoy free high-speed internet access, prop your laptop on our handy lap desk and type away while you watch TV. Or simply listen to your favorite kind of music by pressing one of the preset buttons on your room's alarm clock. When you're ready for some rest, settle down for the night in our comfiest amenity yet, our clean and fresh Hampton bed ®. Join us each morning for a free hot breakfast. ... more   less 

Additional Information about Hampton Inn & Suites McAllen

Address: 10 West Expressway 83, McAllen, TX 78501-1162
Location: United States > Texas > McAllen
Price Range: $82 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites McAllen 2.5*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Travelocity, Priceline and Hotels.com so you can book your Hampton Inn & Suites McAllen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Mcallen
Hampton Inn & Suites Mcallen Hotel Mcallen
Hotel Style:
#4 Best Value Hotel in McAllen
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Questions & Answers

Questions? Get answers from Hampton Inn & Suites McAllen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Back of the hotel away from expressway”
 of 5 bubbles H5685FAdebras, Oct 12, 2016 | Read review
“Would recommend even numbered rooms as they are away from the freeway and a bit more quiet.”
 of 5 bubbles Tymbo, Jul 5, 2016 | Read review
“Not a bad room in the place!”
 of 5 bubbles FleeberGibbitz, Jun 27, 2016 | Read review
“Upstairs facing the pool”
 of 5 bubbles TinaMLove, May 10, 2016 | Read review
“Rooms facing the rear will have less road noise, as this hotel is adjacent to the highway.”
 of 5 bubbles Pharmarep1979, Feb 19, 2016 | Read review
5 of 5
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