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Residence Inn McAllen

Traveler (22)
Room & Suite (14)
Video (1)
Certificate of Excellence

About

#21 of 39 hotels in McAllen
Location
Cleanliness
Service
Value
Certificate of Excellence
Fully renovated Residence Inn McAllen is proud to be the business travelers' preferred choice for extended-stay McAllen, TX hotels. We elevate your long-term stay by combining all the comfort of home with our passion for making you feel welcome. Find our McAllen, Texas hotel only minutes from Miller International Airport (free shuttle on request) and local attractions such as Reynosa, Nuevo Progresso and the Quinta Mazatlan for bird watching. Our 78 spacious McAllen suites provide ample comfort, including separate work and living areas, furnished kitchens and a free grocery service. Our McAllen, TX hotel's other perks include free Wi-Fi, evening hospitality hours (M-W) and delicious free healthy breakfast every morning. A well-equipped fitness center helps you keep up your routine, or you can play a healthy game at the Sport Court(R). Whatever you need, trust our knowledgeable and friendly staff to be at your service 24/7. Among extended-stay hotels in McAllen, TX, Residence Inn by Marriott is the perfect home away from home.
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Property amenities
Pool
Free parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Business Center with Internet Access
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room amenities
Air conditioning
Microwave
Refrigerator in room
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Hotel links
Visit hotel website
Offers & Announcements:Unlock Member Rates!
Hotel deals

Location

Full view
56Somewhat walkable
Grade: 56 out of 100
55Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
93Reviews
1Q+A
19Room tips
Traveler rating
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  • 18
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Popular mentions
Great service and great comfort, great staff my family had a pleasant time. Hotel is very clean and has a wonderful Breakfast and amenities, .... the pool is very clean and the bbq grill area too ....
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Response from Monica L, General Manager at Residence Inn McAllen
Responded 1 week ago
Thank you so much for providing us with your feedback. I am delighted to hear my staff is doing an above excellent job. I will pass along your feedback with the rest of the staff members. Again thank you so much and hope your travels bring you back to our property. Have a great day!
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It was my first time staying in this location and I loved. I was greeted with a big smile and a thank you for staying with them. Customer service was excellent. All my questions were answered. My experience was fabulous. I felt at home. I will definitely come back.
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Response from Monica L, General Manager at Residence Inn McAllen
Responded 2 weeks ago
Thank you for your feedback! We love hearing about our customers experience during their stay and how we make them feel at home away from home during their stay. We look forward to your next trip to our area. Have a wonderful day!
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Great location and Nice facilities. Shopping Area and supermarkeds Can be accessed by foot The staff is very friendly. This hotel is “value for the ”Monet” and Can be recommended for Both business and pleasure.
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Response from Monica L, General Manager at Residence Inn McAllen
Responded 2 weeks ago
Dear Guest, Thank you for staying with us and providing us with your feedback. We really appreciate it, hopefully your travels bring you back to our area and you get an opportunity to stay with us once more. Hope you have a wonderful day!
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Friendly staff and great mix in the evenings I forgot my charger and the gentleman on the day shift was to kind to let me borrow one all week . The young lady was also very welcoming and courteous as was the maintenance man he was very nice and always asked me how everything was
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Response from Monica L, General Manager at Residence Inn McAllen
Responded 3 weeks ago
Dear Guest, Thank you for your valuable feedback. I am delighted to hear our staff is delivering the service we strive to achieve with all our guest who are away from home. We always appreciate hearing from our guests how we are doing and if there are any areas where we may improve. I will share your review with the staff so they can see how little things we do create memorable impressions. Thank you for your valuable review.
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The stay was ok. Seems like kids were staying above our room and were running around most of the morning . I wasn't feeling well that morning and the noise didn't help . Asked about staying past check out time and was advised the time could not be extended. They were booked for
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Response from Monica L, General Manager at Residence Inn McAllen
Responded Apr 30, 2019
Dear Guest, Thank you for staying with us at the Residence Inn by Marriott McAllen. We really appreciate all our guest who take their time to provide us with some feedback on their stay as this is a way for us to understand and make changes/modifications were needed. I am sorry to learn you were not feeling well and other guests were not allowing you to rest. In the times we have had complaints about children running my front desk is pretty quick to address the situation, I am not sure if this may have been reported. I understand the late check out request was made and I apologize we were unable to accommodate this for you. Due to a large group arriving that day you were leaving our housekeeping staff did need to make sure and have all the rooms available at the time of the group arrival.I have addressed the breakfast with the appropriate staff members and will make sure this is corrected moving forward. Thank you for your feedback. Have a wonderful day!
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PRICE RANGE
$113 - $215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn mcallenmcallen residence inn
LOCATION
United StatesTexasMcAllen
NUMBER OF ROOMS
78
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