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Residence Inn McAllen

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Residence Inn McAllen
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57 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Seattle
Level Contributor
68 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I spent two nights in McAllen for business and my Residence Inn was experience was very satisfying. The property is in great shape and very clean. Every person on the staff was friendly and helpful. Could not have been happier with my stay. I did notice that their hot tub is closed until further notice but the pool and workout... More 

Helpful?
Thank swegs
Level Contributor
113 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 16, 2016 via mobile

I stayed for over a week at this hotel on the 3rd floor, hotel is complete remodeled, very nice, new and clean! Friendly staff! Breakfast and happy hour was very good! Great location, very convinient is the supermarket in front of the hotel. I will definitely consider this hotel for my next trip in this area.

Helpful?
Thank Juan Carlos M
Monica L, General Manager at Residence Inn McAllen, responded to this review

Good Afternoon Juan Carlos, Thank you for taking your time to give us a review, I am glad to hear you enjoyed your stay with us. We always strive to give our best customer service and product available to all our guests. And I am glad we meet your expectations. I will make sure to pass along your feedback with... More 

Jacksonville, North Carolina
1 review
2 of 5 stars Reviewed April 24, 2016

Room is nice, hotel overall is good, but the WiFi speed is incredibly slow. .5 Mbps slow. I honestly didn't know WiFi still runs that slow. I assume there is an external throttle placed on bandwidth per room. I would suggest that the bandwidth cap be increased to at least 1 Mbps.

Helpful?
Thank txkeeper21
Monica L, General Manager at Residence Inn McAllen, responded to this review

Dear guest thank you for taking the time to write a review for us. I am sorry to hear you encountered some internet issues during your stay. I am glad to inform you that I do have some technicians working at this moment in an upgrade for the internet service. We will have a faster internet that will be complimentary... More 

Travelers are raving about these McAllen hotels

1 review
4 of 5 stars Reviewed March 15, 2016 via mobile

3rd floor remodeled, very nice, new and clean! Friendly staff! Kids enjoyed the pool! Happy hour was good! Great location. Basketball and volleyball court was enjoyable, freat to have another option besides the pool.

Helpful?
Thank Miranda S
Hudson, Wisconsin
Level Contributor
54 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed February 26, 2016

This property is getting a much needed facelift ... I always ask to be on higher floors when possible and this visit I was on the first floor next to the outdoor pool - also known as the smoking area - people were outside of my window most of the night and then again early the next morning. I expect... More 

Helpful?
Thank Lynda M
Monica L, General Manager at Residence Inn McAllen, responded to this review

Dear Guest, Thank you for taking your time to give us a review on your most recent visit here at the Residence Inn by Marriott McAllen. I sorry to hear your request was not completed, we always try to make sure our guest room assignment is honored and I'm sorry to hear we were not able to do this in... More 

Hershey, Pennsylvania
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed February 23, 2016 via mobile

I stay at Marriott properties nearly every week. I can honestly say this is by far the worst Marriott Property that I have ever stayed. The room are old and dated, the room I was checked in to reeked of smoke. I had to argue with the front desk to get a different room. The furniture in the rooms are... More 

Helpful?
Thank Scott B
Monica L, General Manager at Residence Inn McAllen, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the Residence Inn McAllen. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires... More 

Maine
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 2, 2016

Our room the first two nights looked okay other than being a bit outdated but had a musty smell to them. We traveled and came back for our last two nights only to find they upgraded us. We reserved a king room and they put us in two doubles. I'm not sure how they consider that an upgrade! We told... More 

Helpful?
Thank LvsMaui
Monica L, General Manager at Residence Inn McAllen, responded to this review

Dear Guest, Thank you for taking your time to write a review for us. We always strive to give our guest the best customer service available and I am sorry to hear this was not your case. I have spoken to my Front Office Manager on this matter and I have been informed credit has been issued on our end.... More 

New York City, New York
Level Contributor
120 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed January 21, 2016 via mobile

Nice hotel but it's in the midst of a remodel so there is a lot of construction going on. They are doing a nice job but the hotel is a bit of a mess. The rooms are nice the bathroom is small and the shower is small. Nice enough but nothing special. The staff is very friendly but the maid... More 

Helpful?
Thank Lou C
Monica L, General Manager at Residence Inn McAllen, responded to this review

Dear Guest Thank you for taking your time to review our property for your experience in your recent stay at the Residence Inn by Marriott McAllen. We always strive to give our guest the best customer service and experience and Im sorry to hear this was not your case. I will make sure to notify the appropriate departments on your... More 

San Antonio, Texas
Level Contributor
185 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed December 1, 2015 via mobile

I like staying at Residence Inn whenever I can. They offer nice rooms at a decent price. While this Residence Inn was comfortable, it is old and shows a LOT of wear. The good news is that it is being totally renovated, which I was told is supposed to be completed in April 2016. I'm sure this will meet the... More 

Helpful?
Thank David T
Tampa, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 28, 2015 via mobile

This hotel still care about its guests! This means everything to me. Customer service is not at the top of a lot of businesses list these days! Which is pretty sad! It's very clean. The people who work at the front desk were very friendly and most helpful! Everyone always had a smile. Including housekeeping and the ladies in the... More 

Helpful?
Thank Barbara A
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Fully renovated Residence Inn McAllen is proud to be the business travelers' preferred choice for extended-stay McAllen, TX hotels. We elevate your long-term stay by combining all the comfort of home with our passion for making you feel welcome. Find our McAllen, Texas hotel only minutes from Miller International Airport (free shuttle on request) and local attractions such as Reynosa, Nuevo Progresso and the Quinta Mazatlan for bird watching. Our 78 spacious McAllen suites provide ample comfort, including separate work and living areas, furnished kitchens and a free grocery service. Our McAllen, TX hotel's other perks include free Wi-Fi, evening hospitality hours (M-W) and delicious free healthy breakfast every morning. A well-equipped fitness center helps you keep up your routine, or you can play a healthy game at the Sport Court(R). Whatever you need, trust our knowledgeable and friendly staff to be at your service 24/7. Among extended-stay hotels in McAllen, TX, Residence Inn by Marriott is the perfect home away from home. ... more   less 

Additional Information about Residence Inn McAllen

Address: 220 W Expressway 83, McAllen, TX 78501-2951
Location: United States > Texas > McAllen
Price Range: $123 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn McAllen 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Mcallen Residence Inn
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