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Courtyard McAllen Airport

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Courtyard McAllen Airport
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65 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Cypress, Texas
Level Contributor
59 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently stayed here for one night on business. The property is in the process of being renovated and I stayed in one of the newly renovated rooms which was nice. It is a typical Courtyard with the Bistro in the lobby for food and drinks, and the food was good. The hotel offers a free shuttle service, but be... More 

Helpful?
Thank StevefromKaty
Texas
Level Contributor
81 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed June 23, 2016

After checking in the room seemed fine. Then I discovered one of the bathroom lights didn't work and when they tried to replace the bulb it still didn't work so had a low light shave. Next the tv remote didn't work. They did correct that and I will say in a timely manner. No complaints about their response. Place was... More 

Helpful?
Thank G0Pirates
San Salvador
Level Contributor
97 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed April 25, 2016

I spent three nights here at the beginning of April. The room was comfortable enough and everything worked. Housekeeping was good and the room appears to receive the maintenance required to keep up standards. A bit of wallpaper peeling in the bathroom, but with all the humidity and vapor, that's probably nitpicking. The room is large enough with a king... More 

Helpful?
Thank Brian J
Joshua R, General Manager at Courtyard McAllen Airport, responded to this review

Thank you so much for taking the time and letting us know your experience. We strive to give our best service and accommodations. Thanks again for taking the time and we look forward to your next trip to McAllen. Joshua Rodriguez General Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 13, 2016 via mobile

Nice hotel, clean, great staff attitude, food and drinks in lobby ok, very near the mall. The rooms were big enough and the bathrooms very spacious too. Great free transportation service from the hotel (tips always make drivers happy). Greatly recommend it.

Helpful?
1 Thank Carlos B
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 12, 2015 via mobile

McAllen, a popular snowbird destination, and crossing location for some mission groups, which is why I was here. It was a trip a friend and I take annually for our churches love packs to be delivered to an orphanage in Mexico. This year our wives wanted to come, so, we stayed here. It's comfortable, clean, close to the mall, and... More 

Helpful?
Thank Chris W
Joshua R, General Manager at Courtyard McAllen Airport, responded to this review

Thank you so much for taking the time and giving us your feedback of your stay at your Courtyard. We are pleased you enjoyed your stay and our services. We will see you next time. thanks again. Joshua Rodriguez General Manager More 

Jerusalem, Israel
Level Contributor
75 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed November 11, 2015

The extreme graciousness of the staff more than made up for the rather plain rooms. I liked swimming in the outdoor pool after arriving from colder climate. The hotel is so close to the airport that you might even walk. The staff wouldn't hear of it, even though the shuttle was busy, and arranged for a ride for me. They... More 

Helpful?
Thank Jerusalembarbara
Joshua R, General Manager at Courtyard McAllen Airport, responded to this review

Thank you so much for giving us your feedback and you great service experience. We will share with the team your stay and your comments. Again, thank you for taking the time and sharing. We hope to see you again in the future. Joshua Rodriguez General Manager More 

Level Contributor
8 reviews
8 hotel reviews
3 of 5 stars Reviewed November 4, 2015 via mobile

The Courtyard by McAllen airport is average. The rooms are a little dated. The lobby and staff are very good. Having stayed here and the Fairfield Inn in the same parking lot I prefer the Fairfield but that is partially personal as I don't care for the Courtyard food.

Helpful?
Thank tom r
Joshua R, General Manager at Courtyard McAllen Airport, responded to this review

Hello, thank you for taking the time and giving us your feedback regarding your stay. I will share with the team your comments regarding our great service! We are excited to say we are in the process of our remodel that should take place the first of the year. We look forward to your next visit and seeing our new... More 

Dallas
Level Contributor
252 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed October 5, 2015

The rooms are below average. Lobby is fine. Breakfast is good. Bathroom has rust around the fixture. Wallpaper in bathroom is buckling, separating. West side room was very hot with the thermo set at 68.

Helpful?
Thank jpatter1
Joshua R, General Manager at Courtyard McAllen Airport, responded to this review

Thank you for taking the time to give us your feedback about the room condition. Our team is going into each room and addressing that wall paper. Our Hotel is scheduled for remodel begining 2016. We hope you give us another chance to see our rooms. Thank you for the positive comments about the other areas of the Hotel. Joshua... More 

Vancouver, Washington
Level Contributor
192 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed September 28, 2015

About what you would expect from a Courtyard property, but a little on the beat up side. This is not necessarily in the best part of the town but good for the price. Would likely try the other Marriott owned property here before coming back.

Helpful?
Thank CPhi74
Joshua R, General Manager at Courtyard McAllen Airport, responded to this review

Thank you for taking the time and giving us your feedback. Our Courtyard is actually scheduled for remodel starting at the end of 2015 and begining 2016. We hope you will return to see the updated product. Thanks again for your loyalty to Marriott. Joshua Rodriguez General Manager More 

Chicago, Illinois
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 14, 2015

I am staying in town for business. I typically go to the Renaissance in town (it's so beautiful there). I walked into my room after exhausting flight layovers and was greeted by a toothpaste drop marks on the hallway mirror (shame on you last guest). The tables haven't been wiped down. Noone noticed the pants stickers stuck on the inside... More 

Helpful?
Thank Ashley-Linda A
Joshua R, General Manager at Courtyard McAllen Airport, responded to this review

Hello Ashley, Thank you for taking the time and letting us know about the room issues you saw. I'm glad we took care of them while you were here. I apologize for that and I will address that with housekeeping. I would like more information regarding which room it was. I didn't see your last name. Please feel free to... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard McAllen Airport

Address: 2131 S 10th St, McAllen, TX 78503-5407
Location: United States > Texas > McAllen
Price Range: $111 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard McAllen Airport 3*
Number of rooms: 110
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Also Known As:
Courtyard By Marriott Mcallen Airport Hotel Mcallen
Courtyard Mcallen
Mcallen Marriott
Mcallen Courtyard
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