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BEST WESTERN Executive Inn

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122 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Oklahoma City Ok.
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 12, 2016

This hotel is experiencing a remodel. The lobby was all torn up and breakfast was in another room. Hopefully it will be better after it is finished. The breakfast was not very good with no hot items except cold gravey. The room was very nice-the bed was excellent as are all BW beds. The room was very clean.

Review collected in partnership with Best Western

Helpful?
1 Thank cgreyroma10
Houston, Texas
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 2, 2016 via mobile

We decided to stay here after seeing the ratings and reviews on Tripadvisor. Plus it was a little cheaper than most. But, it was not a good experience. The lobby and breakfast room are being renovated and are completely gutted. They moved the breakfast to a regular size room. They crammed 3 tables in there and just enough items to... More 

Helpful?
Thank patbmc
Pete P, Manager at BEST WESTERN Executive Inn, responded to this review

We thank you for taking the time to write a review. I would like to apologize for the inconvenience caused during lobby renovations. In order to keep our guests happy and continue to offer breakfast, we decided to have our breakfast in a standard room rather than not have it at all. We haven’t made any changes to our continental... More 

Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed June 30, 2016 via mobile

This hotel was pretty well priced. The room was very nice and clean. They did not have any rollaway beds however, which makes things a little hard for our family of five. Our daughter had to sleep in a chair. 😁 Our stay would have been rated a bit higher, BUT...we were awoken before daylight by a policeman pounding on... More 

Helpful?
Thank Michele H
Pete P, Manager at BEST WESTERN Executive Inn, responded to this review

Thank you Ms Michele for sharing your experience at Best Western in Marshall, TX. We apologize that we did not have any rollaway beds available at that time and for disturbance next morning. It was quite unfortunate that one our guests passed away during your stay. Our grief and sympathy goes to the family and friends. It was surely an... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 19, 2016 via mobile

I have stayed here every 15 days , and Iike it. The rooms are comfortable, clean. The breakfast is good. Free wifi, HBO, pool. And it is located close to the I20, there are some fast food places to eat if you stay there. The staff is very friendly, fair prices. I really recommend this hotel.

Helpful?
Thank Alvaro H
Pete P, Manager at BEST WESTERN Executive Inn, responded to this review

Thank you Mr Alvaro for taking the time to share your experience at Best Western Executive Inn – Marshall, TX. We appreciate the positive feedback and your patronage to our hotel and brand. We look forward to having the pleasure of accommodating you again in the future. More 

Nashville, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 13, 2016

The people who run this are very nice and appreciate their guests. The rooms have all been updated and its always clean. Have stayed several times and never had any issues. There are restaurants nearby and the location is easy to find.

Review collected in partnership with Best Western

Helpful?
Thank Darlene T
Pete P, Manager at BEST WESTERN Executive Inn, responded to this review

Thank you for a wonderful review and recognition of our hotel and staff! We always strive to give all our guests the best possible experience at the Best Western in Marshall, TX. We're glad that you were pleased with our efforts. Thank you for staying with us and we look forward to accommodating you again. More 

Houston, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 10, 2016 via mobile

Not bad as a stop over for a good night's sleep. Clean rooms, comfortable beds, and quiet. Don't expect much from the "free breakfast", but there are restaurants in the area for that. Despite some ongoing remodeling, the staff is friendly and manages to be upbeat and positive.

Helpful?
Thank Marty E
Pete P, Manager at BEST WESTERN Executive Inn, responded to this review

Thank you for the feedback. We apologize that the breakfast didn't meet your expectations. We are also pleased to hear that staff was friendly and everything met your expectations. We look forward to seeing you again in the future. More 

Adell, Wisconsin
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 9, 2016

It was very easy to find. Our room was not quite ready, as they were doing some carpentry work in it, so for free we were upgraded to a room with a jacuzzi. The gentleman checking us in was very friendly. The room was clean.

Helpful?
Thank Jim737
Pete P, Manager at BEST WESTERN Executive Inn, responded to this review

Thank you for your great feedback, we appreciate you staying with us and look forward to seeing you again very soon! More 

Dallas, United States
2 reviews
2 of 5 stars Reviewed June 3, 2016

Not good- we ended up with a room facing the highway and car noise was bad. Along with this our AC unit had a major issue making it sound like an airplane running out of fuel and the only way to get another room was to pay an "upgrade" fee to get a King room.

Review collected in partnership with Best Western

Helpful?
Thank Jerry R
Pete P, Manager at BEST WESTERN Executive Inn, responded to this review

Thank you so much for your feedback on your stay with us. We apologize for the inconvenience with road noise and AC unit. We have implemented some improvements to ensure we offer better experience for guests in the future. We hope you can give us another chance to provide you with superior experience. More 

1 review
5 of 5 stars Reviewed May 30, 2016 via mobile

I wasn't too sure about staying because it looked like a motel. Once I walked in the room I felt a relief because the room looked very clean. When I was checking out the gentleman at the front desk noticed an issue with my car and offered to help. Once I started getting into my car the lady that was... More 

Helpful?
Thank Porcayo
Pete P, Manager at BEST WESTERN Executive Inn, responded to this review

Thank you very much for writing us a review. We really appreciate your kind words and look forward to accommodating you again in the future. More 

Grimsby, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 26, 2016 via mobile

After driving 23 hours from Toronto Canada, we happen to stop at a Best Western for our first nights rest as we headed to Galveston TX to see the Gulf. The young lady working the front desk was so nice! We took the jacuzzi room as your bodies need fix'n....lol We received a discount for being HOG Harley members, bonus!... More 

Helpful?
Thank ckilpat63
Pete P, Manager at BEST WESTERN Executive Inn, responded to this review

Thank you very much for taking the time to share your experience at our hotel on TripAdvisor. We appreciate the five star rating and are so extremely pleased that you chose our hotel from all the options on your route and also that your stay was pleasant and awesome. Again, thank you so much for the positive feedback! We look... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Executive Inn

Address: 5201 E End Blvd S, Marshall, TX 75672-8365
Location: United States > Texas > Marshall
Price Range: $79 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Executive Inn 2.5*
Number of rooms: 40
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Also Known As:
Best Western Marshall
Marshall Best Western
Hotel Style:
#1 Best Value Hotel in Marshall
#4 Family Hotel in Marshall
#4 Business Hotel in Marshall
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