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Quality Inn Marshall

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4911 East End Blvd, Marshall, TX 75672 (Formerly Holiday Inn Express Marshall)
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1 room 1 adult
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Quality Inn Marshall
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56 Reviews from our TripAdvisor Community

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Grenada, Mississippi
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 15, 2015 via mobile

Have you ever been wore out at the end of the day and laid down on your bed and felt instant relaxation. That is what the beds at Quality Inn bring you. I travel a lot and at the end of my drive I just want to relax. This places gave me that along with a great breakfast WARNING: the... More 

Helpful?
Thank amcdougal1
2 reviews
5 of 5 stars Reviewed December 11, 2015 via mobile

The customer service was kind and helpful. The pricing was reasonable. The room was surprisingly just like the pictures on the advertisements. Best of all the showers were nice and the water is real hot just how I like it. I was so happy the first night I booked for another one. Good job!

Helpful?
Thank Charley-Michael L
Level Contributor
50 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 22, 2015

From the moment we walked in to register we felt right at home. Dawn, at the front desk, has a smile and attitude that one just doesn't find very much in this day and age, anywhere. This is an older motel but the management that is running it obviously cares a great deal about maintaining a business. This caring attitude... More 

Helpful?
Thank Katherine G
qualityinnmarshall, Front Desk at Quality Inn Marshall, responded to this review

Dear Katherine, It was our pleasure to give you the kind of service you deserve. Thank you so much for such kind words, We strive to maintain our Hotel and instill old value customer service so that our guests feel at home when they travel. I thank you for taking time out of your busy day to give us such... More 

Panama city,fl
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 29, 2015

We stayed at the Quality inn driving through Texas. The AARP rate was $77.29 including tax. We stayed in room 119. The room was clean and neat. Spacious room with a vanity and sink outside the bathroom .The breakfast area looked small but I did not go to breakfast so I can't say how the food was . lots of... More 

Helpful?
Thank blc133789
qualityinnmarshall, Front Office Manager at Quality Inn Marshall, responded to this review

Thank you so much for choosing to stay with us during your time in Marshall. With so many other hotels in the area to choose from we strive to maintain the high standards of our hotel. I am pleased to hear that you enjoyed your stay. We hope to see you in the future. until then have beautiful days! Dawn... More 

Birmingham, AL
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 8, 2015

I'm not really sure why this hotel has received such high reviews. It was OK for the price, but was not great. It is an older hotel that they have remodeled, but in the end that is what it looked like. For the budget concious, this place is OK, but not a hidden gem. The breakfast was very limited, but... More 

Helpful?
Thank greenbulletblues
qualityinnmarshall, Manager at Quality Inn Marshall, responded to this review

Dear Guest , Thank you for taking the time to complete our online survey , and to review our property we want to thank you for staying with us , as you know we appreciate you , again thank you for taking the time to write a review it always help us know what we need to work on and... More 

Garland, Texas
Level Contributor
3 reviews
2 of 5 stars Reviewed April 28, 2015

There was only one towel and no wash cloths in our room. There was a coffee maker but no cups. and no soap. The front desk employees act like we were bothering them when we ask for more towels and cups. There are other hotels near by so I would stay here again.

Helpful?
Thank Cindy G
qualityinnmarshall, Front Office Manager at Quality Inn Marshall, responded to this review

Please accept my apology on behalf of our staff for failing to meet your expectations. Thank you so much for bringing this issue to our attention - This level of service is not one that we value- The Manager will be speaking to all of the employees about this incident to make sure this never happens again. I hope to... More 

Pensacola, Florida
Level Contributor
170 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed April 16, 2015

We were very satisfied with our stay at this Quality Inn. We were tired and arrived a little late. Check in was a breeze. The room was very clean. The beds were comfortable. There was plenty of hot water and nice sparkling white towels. We didn't have the breakfast so I can't comment. We will definitely stay here again if... More 

Helpful?
Thank Lisa W
qualityinnmarshall, Front Office Manager at Quality Inn Marshall, responded to this review

Thank you so much Lisa for choosing to stay with us during your time in Marshall! I am so pleased to hear such great things about our hotel- we work really hard keeping on top of everything to make our place your home away from home. I look forward to seeing you the next time your in town. Have a... More 

Martinsburg, Pennsylvania
Level Contributor
201 reviews
166 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed April 8, 2015

I have stayed in Marshall, TX many times as my travels take me through there a lot. I have a budget to stay on and there are quite a few motels that fall in my range. BUT I don't have to "try out" anymore of them. Room was very clean and spacious for a very reasonable rate. Bed was comfy... More 

Helpful?
Thank Janell M
qualityinnmarshall, General Manager at Quality Inn Marshall, responded to this review

Dear Janell , Thank you so much for taking time to give us such positive feedback ! It makes us happy to know you enjoyed your stay and reading all this amazing comments from you. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay and our hot breakfast .... More 

Texas
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 17, 2015 via mobile

This is a great place to stay reasonable rates and the room was very clean the bed was also comfortable. Check in was fast and easy the front desk staff is very polite. I will definitely be staying here again next time I'm in the area.

Helpful?
Thank Jeffn92
qualityinnmarshall, Manager at Quality Inn Marshall, responded to this review

Dear Guest , Thank you so much for taking the time and reviewing our property , We appreciate your kind words and such amazing feedback , as you know feedback is very important to us as we take pride in our hotel and services we provide ! We are so glad to hear you found the bed to be comfortable... More 

Pevely, Missouri
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 18, 2015

We were on our way to Houston, and found this motel. Beautiful place, big, clean rooms, fantastic staff, great breakfast, what more can i say. Oh, yeah, for parents with kids, I think they will enjoy the waffles, which are shaped like the state of Texas. What a way to brighten the day!

Helpful?
1 Thank gmamafizzle
qualityinnmarshall, Front Desk at Quality Inn Marshall, responded to this review

Thank you so much for taking time out of your busy day to give us such positive feedback! you have truely brightened my day reading this. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the... More 

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